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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
305 Reviews

305 Reviews of Nissan of Cookeville - Service Center

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August 16, 2023

A dealership that works for the customers loyalty. They have a great team and product. Lane, my salesman was superior in his effort to make me comfortable with the process of buying the actual car t More

by avalanche8176
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lane Turner
Aug 16, 2023 -

avalanche8176 responded

My new car is the second new car that I have bought from this dealership and the only dealership that I have returned to. They work to earn the sale. I really appreciated Lane as my salesman!

Aug 19, 2023 -

Nissan of Cookeville responded

Avalanche8176, thank you for your kind words and this wonderful review! We appreciate your business, and look forward to working with you through the ownership of your new Nissan. Have a wonderful rest of your week!

August 13, 2023

Elijah and Tito was super helpful and courteous. They kept me up to date while me vehicle was being serviced. More

by Shannam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito Guzman
Aug 16, 2023 -

Nissan of Cookeville responded

Shannam, thank you for your kind words and this wonderful review! We are so happy to read such a great review about Nissan Of Cookeville's Service Department! We appreciate your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a great week!

August 12, 2023

Great worker. Incredibly helpful. I will always do business through them because how helpful and knowledgeable Lance is!! More

by jeff.upshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance McNees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Nissan of Cookeville responded

Jeff.upshaw, we are very happy we could provide you with a positive experience! We are thankful for your kind words and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 11, 2023

Austin is greatly appreciated He’s doing a great job He is very informative and always very helpful More

by raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Nissan of Cookeville responded

Raquel, we are so happy to read such a great review about Nissan Of Cookeville's Service Department! We appreciate your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a great week!

August 04, 2023

Had nothing but good experiences at Nissan of cookeville, sales 5 star, finance 5 star, only problem was I was told my tires were rotated when they wern’t my first service. I had to let them know before they More

by Kevingrobe86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito Guzman
Aug 07, 2023 -

Nissan of Cookeville responded

Kevingrobe86, we really appreciate your feedback! We appreciate your business with our dealership, and look forward to working with you throughout the ownership of your vehicle. Have a great weekend!

August 03, 2023

Tito and Nick provided excellent service. Navigation update completed, they worked out all the bugs. Thanks so much Nissan Of Cookeville. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breeanna Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito Guzman, Nicholas Page
Aug 07, 2023 -

Nissan of Cookeville responded

George, thank you so much for your high rating! We appreciate your business with our dealership, and look forward to working with you throughout the ownership of your vehicle. Have a great weekend!

August 03, 2023

Thank you Eli for another great Cookeville Nissan experience! The service staff go above and beyond every time I bring my vehicle in. More

by cdedavis15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Nissan of Cookeville responded

Cdedavis15, we are so pleased you enjoyed your visit to Nissan Of Cookeville! We appreciate your business with our dealership, and look forward to working with you throughout the ownership of your vehicle. Have a great weekend!

July 31, 2023

Top notch service! After many weeks and many issues with my Altima, Tito and Eli made sure everything was done above and beyond correctly. Constant contact as well as a More

by Kathy.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito Guzman
Aug 03, 2023 -

Nissan of Cookeville responded

Kathy.phillips, we're happy you found our staff to be so supportive during your experience here at Nissan Of Cookeville. We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

July 14, 2023

I love this dealership everyone goes out of their way to help you I would highly recommend them for service and purchase of your vehicle ! Thank you so much! More

by SySeiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Adams
Jul 20, 2023 -

Nissan of Cookeville responded

Syseiber, it's experiences like yours that really keep us motivated! We are thankful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

July 14, 2023

Prompt friendly service intuitive to customer needs would suggest the dealership to anyone looking to purchase or service there vehicle.. More

by archrislancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Nissan of Cookeville responded

Thank you again for taking the time to let us know how we did. We are thankful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!