305 Reviews of Nissan of Cookeville - Service Center
Our Dealership of Choice We appreciate the fast, friendly, and quality service. Our purchasing experience with Scott was fantastic and all of our service visits since have bee We appreciate the fast, friendly, and quality service. Our purchasing experience with Scott was fantastic and all of our service visits since have been pleasant as well. More
Nissan of Cookeville goes the extra mile with great service. The service department goes above and beyond--explaining and answering questions. They want you to be satisfied and are customer oriented. (The only The service department goes above and beyond--explaining and answering questions. They want you to be satisfied and are customer oriented. (The only thing missing today 7/18/19 was the replacement of the new service reminder in the upper left hand corner of the windshield.) A call back and I was provided the information and an apology for the error. (The snacks are nice, too! 5 stars) More
Review Steve Jones in service is very friendly and helpful, kept me aware of what was going on and how long it would be, and if a part was needed what the co Steve Jones in service is very friendly and helpful, kept me aware of what was going on and how long it would be, and if a part was needed what the cost was and how long it would take to get it. More
Outstanding experience Just had routine maintenance, but as always the service is outstanding Steve Jones always goes far beyond what he has to do to make my visit rewarding Just had routine maintenance, but as always the service is outstanding Steve Jones always goes far beyond what he has to do to make my visit rewarding. Steve Jones is one of the main reasons I always come back for service. More
They really seem to care about their customers Our problem was addressed in a respectful manor and fixed promptly. The facility is clean and the staff is friendly. We enjoy doing business there. Our problem was addressed in a respectful manor and fixed promptly. The facility is clean and the staff is friendly. We enjoy doing business there. More
Just an oil change I brought my Rogue Sport in for an oil change. It was ready in 30 minutes. They washed it for me (which it needed). As soon as it was ready my advisor I brought my Rogue Sport in for an oil change. It was ready in 30 minutes. They washed it for me (which it needed). As soon as it was ready my advisor came and got me. More
Very courteous and efficient!They got me in and out quickly! The dealership is one of the best I have dealt with over the years!I highly recommend them to anyone!They are kind and courteous and their new salesme The dealership is one of the best I have dealt with over the years!I highly recommend them to anyone!They are kind and courteous and their new salesmen are also easy to talk to! More
Service visit Great service as always. Friendly staff Scheduling can be difficult due to distance Repeat customer since 1992. When issues have occurred we hav Great service as always. Friendly staff Scheduling can be difficult due to distance Repeat customer since 1992. When issues have occurred we have been able to get them solved More
Always a good experience I always receive good service from Nissan at the Cookeville location. They always keepthe me informed of up to date service needs as I do a great de I always receive good service from Nissan at the Cookeville location. They always keepthe me informed of up to date service needs as I do a great deal of driving. Well serviced and maintained car is a mustbe for me. More
3rd Rogue! Jeff is my man! I ALWAYS drive from Nashville for service on my Rogues - always. The service dept. takes great care of me and it also makes trading-i Jeff is my man! I ALWAYS drive from Nashville for service on my Rogues - always. The service dept. takes great care of me and it also makes trading-in SO much easier and quicker. Too easy - now I have another new Rogue! Cookeville Nissan is all about LOYALTY . . . and so am I! Thank you, Jeff Harrison! More