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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
305 Reviews

305 Reviews of Nissan of Cookeville - Service Center

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February 26, 2020

David was professional during business on the day I took the car in for repair. Good customer service. The place was clean also, will be back. More

by Blomand
Recommend Dealer
Yes
Employees Worked With
David Ledford
Feb 26, 2020 -

Nissan of Cookeville responded

Thank you for your review and your kind words about David! Our customers are our top priority and your feedback is greatly appreciated. All of us at Nissan of Cookeville are glad to have you as a customer. Seth Wells, Owner Loyalty Manager Nissan of Cookeville (931) 528-7715

February 25, 2020

As usual, the dealership provides outstanding service. Easy to schedule an appointment, always ready when you arrive, service performed well, correctly and in a reasonable amount off time. Steve Jones the More

by oldgrtone
Recommend Dealer
Yes
Employees Worked With
Pete Baymiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
Feb 25, 2020 -

Nissan of Cookeville responded

Thank you for your review and your kind words for Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Cookeville! Seth Wells, Owner Loyalty Manager Nissan of Cookeville Call (931) 528-7715

February 23, 2020

always helpful and friendly staff always answer my questions and try to be helpful to make me feel like a valued customer no matter how silly the question seems to be More

by rogue owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Feb 23, 2020 -

Nissan of Cookeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Seth Wells, Owner Loyalty Manager Nissan of Cookeville Call (931) 528-7715

February 16, 2020

Service Department I had service done on my vehicle. The staff was friendly and helpful. So far it seems the quality of work is good. I can tell the difference in drivin More

by STKIDS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2020 -

Nissan of Cookeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Seth Wells, Owner Loyalty Manager Nissan of Cookeville Call (931) 528-7715

February 12, 2020

Service Dept is very professional I dealt with gunner gray , Alll I have ever dealt with is the service department.If the rest of the dealership operates like them it should be good. Thank you More

by Michaelmcqueen10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Nissan of Cookeville responded

Hi Michael, We are very happy to hear that Gunner provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Seth Wells, Owner Loyalty Manager Nissan of Cookeville (931) 528-7715

February 05, 2020

Work well done and even quicker than expected Got there on time and left early with work done in top shape can't ask for anymore , even had a recall work done along with my regular service, More

by tybuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Nissan of Cookeville responded

Hi Tybuck, We are very happy to have provided you with such a positive service experience. We will be looking forward to seeing you again!

January 23, 2020

oil change It was good I liked it. I was only there a short time, and they were helpful. The service department is customer friendly. Thank youi More

by bruceheady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Milligan
Jan 27, 2020 -

Nissan of Cookeville responded

Bruceheady, Thank you for taking the time to rate us and let us know how we are doing. We appreciate you and your business. We look forward to seeing you again and taking care of your servicing needs!

January 21, 2020

Service is always great. Cookeville Nissan is the best! Have purchased 3 Muranos and have loved the vehicles and the service. I wouldn't go anywhere else. As I already said More

by hjunejune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holloway
Jan 23, 2020 -

Nissan of Cookeville responded

Hjunejune, We appreciate your positive review about your recent experience with us! We truly appreciate you and your business it means a lot. We always look forward to seeing you and cant wait to see you again. Till then, have safe and fun travels!

January 19, 2020

my service got an appointment,drove in and was told the service would take about an hour.the job was completed in less than that and I was back on the road in no More

by firstbowlr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Milligan
Jan 22, 2020 -

Nissan of Cookeville responded

Hi Firstbowlr, We are very happy to have provided you with such a positive service experience. We appreciate your review and your business. We will be looking forward to seeing you again!

January 12, 2020

Service writer was very professional extremely patient and the process of replacing three tire sensors was done quickly. I will be back for continued service with my 350 Roadster Z More

by mdtorasso
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Jan 16, 2020 -

Nissan of Cookeville responded

mdtorasso, Thank you so much for writing us a review about your recent service visit. We truly appreciate you and your business. We are glad your Z car was properly cared for and that all went well. We will be looking forward to serving you again. In the mean time, have fun and safe travels!

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