Nissan of Cookeville - Service Center

Hollie is the best. A great asset to the dealership. She is very knowledgeable, thorough, kind, considerate, patient and professional!! A great asset to the dealership. She is very knowledgeable, thorough, kind, considerate, patient and professional!! More

Hollie has been so professional and helpful. Her kindness in calling me while Nissan Cookeville worked on my car is much appreciated. Tito and Hollie have gone above and beyond to help me. Thank Her kindness in calling me while Nissan Cookeville worked on my car is much appreciated. Tito and Hollie have gone above and beyond to help me. Thank you both so much! More

Austin White was very friendly and helpful! Always a good experience at Cookeville Nissan, definitely will be back. Always a good experience at Cookeville Nissan, definitely will be back. More

Always exceeds expectation and goes above and beyond for me also well as my family. Love yall! me also well as my family. Love yall! More

I've had My frontier for almost 3 years now, She's Great. The Service department is Great. I Cant say enough about Gunner. He is All around Amazing. He's very Helpful, Caring Imformative, Honest and Great. The Service department is Great. I Cant say enough about Gunner. He is All around Amazing. He's very Helpful, Caring Imformative, Honest and Never pushy. I've tried going other places, but they can't compair to the Service. Everyone is so kind and I always feel at home. More

My service was completed in a professional and timely manner. The attendant was professional and courteous. manner. The attendant was professional and courteous. More

went above and beyond to explain the situation, provide solutions and walk me through all aspects step by step and with patience. great customer service all around at this shop tito went above and beyond a solutions and walk me through all aspects step by step and with patience. great customer service all around at this shop tito went above and beyond along with eli. they always treat me like family. More

This place is awesome and Austin White was a great help with everything I needed! with everything I needed! More

Everytime I come in for a service I am treated so kindly, and I am never here for more than an hour at the most. Service is always quick and well-done. The lobby is clean, well stocked, and the AC is pretty and I am never here for more than an hour at the most. Service is always quick and well-done. The lobby is clean, well stocked, and the AC is pretty nice, too 👌 More

I purchased my car in March 2022. My first visit for warranty issues was November of that year. Shortly after that visit I had an issue and called the service department back. Tito, t My first visit for warranty issues was November of that year. Shortly after that visit I had an issue and called the service department back. Tito, the service manager got involved right away. I was not pushed off or to the side. Tito personally handled my issue, made sure things were corrected, and checked on me after the fact. Since then I have had to use the service department for on going warranty issues and Tito has personally made sure I was taken care of each and every time. He knows me by name, jokes around with my kids, and truly has made my car issues more bearable. Tito does not have to personally go above like this, but this is not just a job to him and I truly feel that. He wants each customer to feel taken care of, he treats us like I am a family member. Tito wears his heart on his sleeve and takes the time to make sure we are taken care of timely so I’m not wasting my day in the shop. I have never encountered anyone who takes their job as personal as he does. More