Back

Nissan of Cookeville - Service Center

Cookeville, TN

4.8
305 Reviews

305 Reviews of Nissan of Cookeville - Service Center

Sort by
October 23, 2021

FANTASTIC! Always a great experience. Love working with this dealership!! Will be back again and again!! More

by pattym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Nissan of Cookeville responded

Pattym, thank you for your kind review; we are happy to pass along your comments to the service team here at Nissan Of Cookeville! We appreciate your business and look forward to working with you in the future!

October 20, 2021

Fast Fair good comprehensive service nice people easy to work with... I was furnished with a loner car through the day so I would not have to set 4 hours for my car to be worked on and that made the day ple More

by Gregoryllowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Kennedy
Oct 23, 2021 -

Nissan of Cookeville responded

Gregoryllowe, we are so happy to read such a great review about Nissan Of Cookeville's service department! We appreciate your business and look forward to seeing you at your next service visit. Have a wonderful day!

October 15, 2021

When I had a problem and didnt know the answer, I brought my car here and recieved absolutely phenomenal service. They were prompt and knowledgeable about my car and helped me with the services I needed. Hig More

by Robin Cross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Oct 19, 2021 -

Nissan of Cookeville responded

Robin, Thank you for your outstanding review of our service department! We appreciate you bringing your vehicle in and giving us the opportunity to earn your business. Have a wonderful day!

October 08, 2021

Great service. Did not take very long for my oil change and tire rotation. I appreciate Nissan service. More

by msmel371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Oct 12, 2021 -

Nissan of Cookeville responded

Msmel371, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We appreciate your business!

October 04, 2021

After hours drop off was easy and very helpful to have. Got a text the moment they opened about my car and appointment time. Got a call later explaining everything done and issues to look at in the future. More

by bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Nissan of Cookeville responded

BC, Thank you for your kind words regarding your experience with us. We appreciate your business and look forward to working with you in the future.

October 01, 2021

This dealership is always goes out of its way to help customers! Everyone is very helpful and friendly. More

by ArtProf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Oct 02, 2021 -

Nissan of Cookeville responded

ArtProf, Thank you for your kind words and high star rating. We appreciate your business and look forward to working with you in the future. Have a wonderful day!

September 16, 2021

I had a warranty issue with my 2018 Nissan Titan. The issue was corrected in a timely manner. I was completely satisfied with the service and and the professional manner in which it was handled. More

by Albert Schattgen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Sep 18, 2021 -

Nissan of Cookeville responded

Albert, Thank you very much for your feedback regarding your experience with our service department. We are glad we could help and get you back on the road in a timely manner. We appreciate your business and look forward to working with you in the future.

September 16, 2021

Excellent service from Steve Jones, He is personable and professional. The dealership offers coffee and computer access while waiting for service to be completed. More

by dennisperry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Sep 18, 2021 -

Nissan of Cookeville responded

Dennis, Thank you very much for your feedback regarding your experience from our service department. We appreciate you using our dealership for your vehicle needs. Have a wonderful weekend!

September 15, 2021

Steve Jones is excellent to deal with. He is very informative ,very accommodating. We bring both of our Nissan vehicles in for service and go to Steve every time. More

by cardean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
Sep 16, 2021 -

Nissan of Cookeville responded

cardean, Thank you so much for your continued business with our service drive and kind words regarding Steve Jones. We are very fortunate to have customers like you to keep us motivated! Thank you!

September 05, 2021

As always, all staff members were friendly, professional, and knowledgeable! This dealership is always clean, neat, and appealing to the eye. I will return often. More

by lisa
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
...
12
...