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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
305 Reviews
Call Service Center (931) 528-7715

305 Reviews of Nissan of Cookeville - Service Center

Sort by
December 17, 2021

got in next day. got to use rewards and $20 gift certificate and lowered my bil $40 some dollars. like those rewards. More

by k-schepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2021 -

Nissan of Cookeville responded

K-schepp, we really appreciate your positive review! Thank you for your time and business. We look forward to working with you in the future.

December 11, 2021

Follow up from my service advisor was very imperative for the repair work required on my vehicle. A 5 Star service advisor!! More

by whoadownthere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Report | Print
Dec 15, 2021 -

Nissan of Cookeville responded

Whoadownthere, thanks for your praise and kind comments about our team. We appreciate your business with our dealership and look forward to working with you in the future. Have a wonderful day!

December 09, 2021

I always have a good experience when taking my vehicle to be serviced. Steve in service is always super to take care of you. More

by dccrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
Report | Print
Dec 11, 2021 -

Nissan of Cookeville responded

We appreciate your positive review about your recent experience with us! We appreciate your business and look forward to working with you in the future. Have a wonderful holiday season!

November 17, 2021

Service was performed in an appropriate amount of time. Everything that was scheduled to get done was taken care of in a timely manner and at a decent price. More

by growej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2021 -

Nissan of Cookeville responded

We appreciate your positive review about your recent experience with us! We are thankful for your business and look forward to working with you in the future.

November 13, 2021

Fast appointment, quick service, very satisfactory results. Courteous and knowledgeable. Steve Jones is the best. More

by Phyllisbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Report | Print
Nov 16, 2021 -

Nissan of Cookeville responded

Phyllisbaker, your satisfaction is our top priority. We appreciate your business with our service drive and look forward to working with you in the future. Have a wonderful week!

November 10, 2021

It was easy to make my appointment & fast courteous service! Waiting area clean and accommodating. More

by jackisue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Report | Print
Nov 13, 2021 -

Nissan of Cookeville responded

Hi Jackisue, thank you so much for your positive comments about Nissan Of Cookeville! We appreciate you using our service drive. Have a wonderful day!

October 29, 2021

Good service. Easy to get the appointment time we wanted. Service Department well organized. Very clean More

by tinyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Report | Print
Nov 02, 2021 -

Nissan of Cookeville responded

Hi Tinyl, thank you so much for your positive comments about Nissan Of Cookeville! We appreciate your business and look forward to working with you in the future. Have a wonderful day!

October 29, 2021

The service I received was thorough and very prompt. I had an appointment for service and I arrived 5 minutes early and they took my vehicle immediately. More

by rwerth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2021 -

Nissan of Cookeville responded

Rwerth1, your satisfaction is our top priority. We appreciate your business and look forward to seeing you at your next visit.

October 28, 2021

They got me in half an hour before my appointment and it took approximately half an hour less than the estimated time frame I was given for completion. More

by jo_jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Report | Print
Oct 28, 2021 -

Nissan of Cookeville responded

jo_jones, Thank you very much for your feedback regarding your service experience with us! We appreciate your business and look forward to seeing you at your next visit! HAve a wonderful weekend.

October 23, 2021

Nick was very good and made sure I knew all he was doing. All he promised before he was more than able to make happen More

by Owen
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Oct 26, 2021 -

Nissan of Cookeville responded

Owen, thank you for your kind words and this wonderful review! We appreciate your business and look forward to working with you in the future. Have a great week!

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