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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
305 Reviews
Call Service Center (931) 528-7715

305 Reviews of Nissan of Cookeville - Service Center

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February 13, 2022

The mechanics were courteous and professional. They had the car returned in good running condition and a timely manner. We will always bring it to Nissan for service. More

by Grandmamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones
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Feb 16, 2022 -

Nissan of Cookeville responded

Grandmamon, we are very happy we could provide you with a positive experience! We appreciate your business and look forward to working with you again in the future. Have a wonderful week!

February 08, 2022

Had service done. Everything was seamless and was done quickly. Communication was great and the waiting room was well stocked. Steve as always is knowledgable and great to work with. More

by A Cantrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Report | Print
Feb 11, 2022 -

Nissan of Cookeville responded

A Cantrell, thanks for your praise and kind comments about our team. We appreciate your continued business with our dealership, and look forward to seeing you at your next visit. Take care!

February 05, 2022

Work with Steve for setting appointment and as advisor when I arrive. He keeps me informed on the progress of the maintenance and always explains results well. More

by oldgrtone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Baymiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
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February 03, 2022

Thank you Steve for getting me in and out quickly and I will be back in a couple of weeks for the tires. More

by dgoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Report | Print
Feb 06, 2022 -

Nissan of Cookeville responded

Dgoff, we're glad you had such a wonderful experience with us! We appreciate your business, and look forward to working with you in the future. Have a great weekend!

February 01, 2022

Excellent Service, but the PRICE!! $1360 for two tires & two rims?? They were steel wheels for a base model Frontier. The people were very nice, but the price seems really high for two tires & two wheels. More

by timothyhelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Report | Print
Feb 04, 2022 -

Nissan of Cookeville responded

Mr. Helton, We appreciate your feedback regarding your recent service experience with our dealership. We are happy we could provide you excellent service. While we understand your concern over pricing, we do not manufacture the items you purchased. If we can do anything further for you for the insurance claim on this matter, please let us know. We appreciate your business and look forward to working with you in the future. Breeanna Hodge Owner Loyalty Manager Nissan of Cookeville

January 14, 2022

Everyone at the dealership and repair shop was nice and helpful. There was no pressure and they made sure all questions were answered. More

by Slc26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Nissan of Cookeville responded

Slc26, we're happy you found our staff to be so supportive during your experience here at Nissan Of Cookeville. We appreciate your business and look forward to working with you in the future.

January 05, 2022

My salesman Pete Baymiller is totally awesome! When I had to bring my car in for something totally unrelated, he took the time to show me how to work all the features on my 2022 PATHFINDER. And this was More

by DWer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Baymiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jones
Report | Print
Jan 09, 2022 -

Nissan of Cookeville responded

Thank you very much for your feedback! We appreciate your business and look forward to working with you throughout the ownership of your vehicle! Have a wonderful weekend!

January 05, 2022

Always an outstanding experience with these folks!! Efficient, friendly, professional, knowledgeable, and overall great!! Love them! More

by Orfuss52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Report | Print
Jan 09, 2022 -

Nissan of Cookeville responded

Thank you for your feedback regarding your recent service visit. We appreciate your business and look forward to working with you in the future. Take care!

January 02, 2022

Zach was very helpful and informative about my purchase. He was an active and informative salesperson. More

by jmatthewbillings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Smith
Report | Print
Jan 04, 2022 -

Nissan of Cookeville responded

Jmatthewbillings, we're happy you found our staff to be so supportive during your experience here at Nissan Of Cookeville. We appreciate your time and business greatly. If we can do anything for you, please let us know. Have a wonderful start to your new year.

December 19, 2021

Clint did an awesome job with communicating with us about getting our vehicle worked on. More

by vyork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Kennedy
Report | Print
Dec 21, 2021 -

Nissan of Cookeville responded

Vyork, we're happy to hear you had such a positive experience with our team! We appreciate your business and look forward to working with you in the future.

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