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Nissan of Cookeville - Service Center

Cookeville, TN

4.8
305 Reviews
Call Service Center (931) 528-7715

305 Reviews of Nissan of Cookeville - Service Center

Sort by
February 06, 2025

Austin and Eli are great people and will do you right everytime! Recommend all day! More

by Cnash20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jarvis
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Feb 11, 2025 -

Nissan of Cookeville responded

Cnash20, we're so glad that we were able to go above and beyond your expectations! We are thankful for your time and your business within our service department. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a great weekend ahead!

February 02, 2025

The nissan of cookeville service dep. Are Awesme service as usual and very friendly. 10/10 More

by lizlewis1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Nissan of Cookeville responded

Lizlewis1955, thank you so much for your high rating! We are thrilled to have earned your business at Nissan of Cookeville. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day and many happy miles ahead.

January 22, 2025

Elijah Hill was so helpful. He answered questions that we had about our cabin filter. He was pleasant and a pleasure to work with. More

by Carol S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Nissan of Cookeville responded

Hello Carol S., thank you; we appreciate your feedback! Thank you for your time and your business. If there is anyhting further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

October 13, 2024

Gunter Gray. He is an excellent service advisor. Been working with him as my service advisor since 2019. He’s very helpful and on the ball… gets my vehicles taken More

by tmcclarigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Nissan of Cookeville responded

Tmcclarigan, thank you so much for the positive review! We are thankful for your business with our service department and look forward to seeing you at your next routine maintenance visit. Take care!

August 07, 2024

Came in with a horrible diagnosis of my vehicle needing an entire new transmission…. And after a few hours of work and patience left with a beautiful pre owned Rogue and I love it! More

by krishilty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hollie Crabtree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2024 -

Nissan of Cookeville responded

Krishilty, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. We wish you many happy miles ahead!

June 13, 2024

They are the best to work with. Would recommen them to anyone that needs a car or nissan ser More

by robswafarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

Nissan of Cookeville responded

Robswafarm, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are thankful for your time and grateful for your business, also. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

April 30, 2024

Hollie is always so patient, understanding, and kind. She always helps explain things to me when I need help. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Nissan of Cookeville responded

Hello Nicole, we appreciate you taking the time to leave us this feedback. We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

April 10, 2024

Great service department and people. They are super helpful and explain everything so you can really understand. More

by fisherhayabusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Nissan of Cookeville responded

Hello Fisherhayabusa, thank you; we appreciate your feedback! We are thankful for your business in our service department. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

March 30, 2024

Such quick service! They are always so nice and they have the best little snack and waiting area. Thanks for always doing such a good job on my vehicle. More

by aly.marie.cpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasai Maddux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito Guzman
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Apr 03, 2024 -

Nissan of Cookeville responded

Aly.marie.cpc, we are so pleased you enjoyed your visit to Nissan Of Cookeville! We are thankful for your kind words and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful week ahead!

March 29, 2024

Austin was great. He was extremely helpful, going above and beyond to get the most coverage from my warranty. I will definitely return for any future car needs. More

by Sherwood052
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasai Maddux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito Guzman, Alex McConnell
Report | Print
Apr 03, 2024 -

Nissan of Cookeville responded

Sherwood052, we are very happy we could provide you with a positive experience! We are thankful for your kind words and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful week ahead!

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