Nissan of Cookeville
Cookeville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great customer service! Work with me to ensure that i made the purchase at what ever the cost was if it was getting the cost or payments where i wanted them to be. They did a wonderful job at explaining made the purchase at what ever the cost was if it was getting the cost or payments where i wanted them to be. They did a wonderful job at explaining things and answering my questions More
Friendly, professial sales staff. Seem to be headed in the right direction. Sales is very important but service after the sale tells the whole story, we shall see how that goes. the right direction. Sales is very important but service after the sale tells the whole story, we shall see how that goes. More
I was looking for a good used truck and got a call from Ryen Osuch that a truck that fit my exact needs had gone on sale. I went to look at it and found that he had been more than truthful about the truck Ryen Osuch that a truck that fit my exact needs had gone on sale. I went to look at it and found that he had been more than truthful about the truck. Unfortunately another salesman tried to horn in on the sale which made the transaction a little less pleasant than it would have been otherwise. Ryen has the makings of an excellent car salesman. He's polite, not high-pressure which is what women like in car salesman. We also like honesty and truthfulness. The car-buying process is difficult enough for us without being chased all over the lot like I was by the other salesman trying to force me to buy the truck I bought. I did learn a lesson though and a swift kick to the shins and a few well placed karate chops to the adams apple will get rid of all other salesmen except Ryen Osuch the next time I"m buying a vehicle at Nissan of Cookeville. I will certainly return there for my next car or truck. I did have a small problem with the tailgate and they made it right immediately at no charge, no questions asked. More
When we went to pick up the new pathfinder, James took time to go over everything about the new vehicle. We didn't feel like he was rushing to get through it, or impatient which was a very nice touch. We time to go over everything about the new vehicle. We didn't feel like he was rushing to get through it, or impatient which was a very nice touch. We drove away actually feeling familier with the truck which in today's world of fast changing electronics & such is a good thing. He is friendly, and not high pressure sales person who will do what needs to be done to make you get as good a deal that you can. May be back for that Armada.... ;-) More
My wife and I went to this dealership looking to see what was available in new maximas,on a very chilly day,was approached by Frank Orgaro,who was very helpful,we explained what we were looking for,but said was available in new maximas,on a very chilly day,was approached by Frank Orgaro,who was very helpful,we explained what we were looking for,but said it was to cold to look at cars,Frank took our name and e-mail address,and said he would send us all the information we asked for,and within a day,we received the information he had promised to send us.within a week or so,we returned to the dealership,met with Frank,he showed us the vehicle we were interested in and purchased a new Maxima,in our opinion,Frank Ongaro did what he promised,and was very professional,and we would recomend the salesman and this dealership to everyone.our purchase of a new Maxima was a very pleasant expierence. More
I went into the dealership looking to buy a used car for my soon to be 16 year old daughter's first vehicle. During our first visit to the dealership in February, we met Frank Ongaro and shared with him wh my soon to be 16 year old daughter's first vehicle. During our first visit to the dealership in February, we met Frank Ongaro and shared with him what type of car we were looking for and the timeline we were consdering for this purchase. After a few additional visits, we began looking at new vechicles and ended up purchasing a 2012 Altima with some of the extras that made the new driver very happy. There was no pressure applied during the process and I felt very comfortable dealing with Frank (and Brady) to close this deal. Frank was very professional and helpful from the beginning, and shared his knowledgeable and expertise as we considered our different options. He and Brady worked well to meet my expecatations and deliver an overall value package that was a win-win for both parties. Everyone we came in contact with at the dealership also displayed a friendly and professional attitude, and went out of their way to make the experience pleasant for us. I would recommend this dealership to others. More
Our experience with Nissan was a great experience. Steve was very friendly, didn't feel any pressure. We laughed and had a very pleasant time. Steve worked hard to make sure we were comfortable while we had was very friendly, didn't feel any pressure. We laughed and had a very pleasant time. Steve worked hard to make sure we were comfortable while we had to wait, came and checked to see if we needed anything. We would buy from him again. More
I was referred to speak with Kyle Potter when I went to the dealership. Kyle who is in the finance department now introduced me to Frank Ongaro. Frank understood exactly what it what I was looking for an the dealership. Kyle who is in the finance department now introduced me to Frank Ongaro. Frank understood exactly what it what I was looking for and since the vehicle I wanted was not in stock at the dealership brought in Justin Garza who located the vehicle I was looking for and once the deal was finalized someone was sent to pick up my vehicle at the other dealership in which the vehicle was located. Vince Triglia completed the financing part of the deal and was very professional. Katie Gajewski made sure that everything went well with the entire process prior to taking delivery of my new vehicle. Exceptional and professional service from all involved. More
Customer service was excellent! I was greeted as soon as I entered the door. Every question I asked was clearly answered. I had a monthly payment amount in mind & they managed to keep me in the range of wha I entered the door. Every question I asked was clearly answered. I had a monthly payment amount in mind & they managed to keep me in the range of what I wanted. I went in planning to get a basic car with NO options to keep my price down. Michael helped me to be able to get most options and still kept me with a price I was comfortable with. I am now the proud & happy owner of a 2012 Special Edition Nissan Versa! I HIGHLY RECCOMMEND ISSAN OF COOKEVILLE TO ANYONE LOOKING FOR EXCELLENT SERVICE & A GREAT CAR! More
My experience at Cookeville Nissan was amazing! Everyone there was so helpful and very friendly! They were all very throughough in answering all of my questions and explaining everything! I love my new Alti there was so helpful and very friendly! They were all very throughough in answering all of my questions and explaining everything! I love my new Altima Coupe! I would recommend Cookeville Nissan to everyone! Overall my experience was perfect! I wouldn't have changed anything! More