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Nissan of Cookeville
Cookeville, TN
5,435 Reviews
Welcome to Nissan of Cookeville, located at 501 Neal Street in Cookeville, TN. Serving Cookeville, Crossville, Lebanon, Livingston, Murfreesboro and Carthage, we're dedicated to exceeding our customer's expectations every day of the year.
Nissan of Cookeville welcomes you to come and shop the area's largest selection of new Nissans and extensive pre-owned selection . We'll buy your vehicle even if you don't buy from us. Our sales staff will patiently work with you to select the best car, truck or SUV at the best price to fit your particular needs.
You can easily schedule a service appointment on this website or feel free to call us and we'll be happy to take care of you. Our parts and service department is ready to help with any maintenance or service needs that you may have. We also have Nissan rental cars available in case you're only here for a short time.
Nissan of Cookeville is proud to share our MyNissan Rewards Program :
It's our way of rewarding our best customers...YOU!
No Cost!
Earn points for service work!
Preloaded with sales and service points!
One Point=One Dollar!
Spend points for service or sales back here at our dealership!
Personal website to track points and shop Rewards+Plus!
Only 1 account per household necessary!
Nissan of Cookeville in TN is your Cookeville Nissan dealership! Nissan Cookeville your car dealership in Cookeville, TN invites you to explore our dealership , our website or feel free to call us with any question...we're here to serve you.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online , request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,435 reviews
April 25, 2012
I bought a 2010 Chrysler Town & Country for cash. The sale went fine in the beginning. My husband and I were happy when we signed the contract and drove off of the lot. Then things starting turning The sale went fine in the beginning. My husband and I were happy when we signed the contract and drove off of the lot. Then things starting turning. We were called back to the dealership, the reason given to us was that the computer made an error calculating our agreement. When we got there we were told that we owed more money. I was not happy about this as we had a signed agreement and the error was on the part of the dealership but we met in the middle and I wrote a second check. When we got home I found out that my van was not legal to drive. Verlyn had taken the plate off o my trade-in and put it on my new van. Kentucky does not allow plates to be transferred in this manner. I needed a temporary plate. I did not know this when we bought the van but I did expect that my salesperson would know whether or not a temporary plate was needed. I called Verlyn and asked him to overnight me a temporary plate so that I could drive the van. This was on Friday morning at 9:30. He told me he was putting it in the mail in 5 minutes. The plate did not arrive on Saturday so I called Verlyn and asked where the plate was. He said that he had no way to track it, that the plate came from the corporate office. (This was not what he told me on Friday morning). The plate did not arrive on Monday and I called multiple times and left several messages asking for a tracking number so that I would know where the plate was. I spoke to LeGrande and he told me that he would call me back in 10 minutes. This was at 9:30 am. He never called back and when I called at 12:00, I was told that he was out for the rest of the day. I left my name and number several times and no one called me back. On Tuesday morning, I called again, still trying to find out the tracking number. The receptionist, Katie Bell? was extremely helpful and when I told her why I was calling, she was able to connect me to the person at the main office who then gave me the tracking number. Your receptionist was able to do what your managers and salesperson wasn't...help the customer!!! I feel like I was purposefully neglected because I did not buy a Nissan and because I did not finance. Your dealership had no problem cashing my 2 checks! Sad that they both cleared the bank before I was able to legally drive my vehicle!! I definitely would NOT recommend this dealership. More
by chryslertnc
April 23, 2012
Brandon Williams was very nice, and helped me out in everyway he could. I bought an 06 Nissan Frontier, and I love it. I will recommend all of my family and friends to go to Nissan of Cookeville to get everyway he could. I bought an 06 Nissan Frontier, and I love it. I will recommend all of my family and friends to go to Nissan of Cookeville to get their next vehicle. Thanks More
by lilbitintn77
Employees Worked With
April 23, 2012
Everyone was very nice,an helped in anyway they could. No pressure at all.Frank Ongaro,is a great sales person,an would send family an friends to him.Keep up the good work Frank,an the rest of the staff at c pressure at all.Frank Ongaro,is a great sales person,an would send family an friends to him.Keep up the good work Frank,an the rest of the staff at cookeville nissan,good job well done. Thanks Shelia. More
by bernice58
Employees Worked With
Frank Ongaro
April 13, 2012
Nissan of Cookeville is the best place to buy a vehicle . The people are good and dont make you feel out of the way! No matter what kind of car you buy kyle and frank Thank You! KIM The people are good and dont make you feel out of the way! No matter what kind of car you buy kyle and frank Thank You! KIM More
by Kthrasher
Employees Worked With
Kyle potter
April 11, 2012
All the associates i worked with was very friendly and helpful in finding me a car. I like that they went out of their way to find me an amazing price for my Kia Rio 5!!!!!!!!!!!! helpful in finding me a car. I like that they went out of their way to find me an amazing price for my Kia Rio 5!!!!!!!!!!!! More
by kjjw3
Employees Worked With
Kyla James, Justin Garza
April 09, 2012
I have purchased more than (30) new cars and this was my third new car purchase from Nissan of Cookeville. Although I visited and test drove numerous other SUVs of other makes and from other dealers, I was third new car purchase from Nissan of Cookeville. Although I visited and test drove numerous other SUVs of other makes and from other dealers, I was most impressed with the Murano. Nissan of Cookeville is a very low pressure dealer and treated me with utmost respect and courtesy. I received a very competitive price and the salesman (Ryen Osuch) along with Michael Brennon and Katie Gajewski did not waste my time or insult my intelligence. Purchasing a new car can be a stressful and painful experience. Nissan of Cookeville made it an enjoyable venture. Nissan makes an excellent quality vehicle and Nissan of Cookeville provides high quality service. Together, they make owner & dealer loyalty easy! More
by harry kaufman
April 07, 2012
Typical car dealer crap people hate. Didn't like our offer and then proceeded to berate us and make us justify it. All I needed to hear was that they didn't want to take the offer. Michael left in the offer and then proceeded to berate us and make us justify it. All I needed to hear was that they didn't want to take the offer. Michael left in the middle of the process and left us to Justin. Never saw or heard from Michael again. Bought a new 2012 car with 23 miles for about the same price than the slightly used 2011 model (2000 miles and a dented bumper) they were so proud of and called new. Watch these guys. More
by bgdaddysp
Employees Worked With
Justin Garza
April 05, 2012
Husband and I decided we needed a family car and I had been interested in the Altima for some time and decided to go to Nissan of Cookeville because of bad experiences at other dealerships we were nervous been interested in the Altima for some time and decided to go to Nissan of Cookeville because of bad experiences at other dealerships we were nervous but as soon as we pulled on the lot we were greeted with a friendly smile and very knowledgable salesman Verlyn and it was smooth saling from then on and to say that Kyle Potter was amazing for what he was able to do for us,he went beyond the call of duty for us.We will most diffently refer all our family and friends and we ourselves will be a return customer.THANK YOU More
by massaro 46
April 05, 2012
We went in on Thursday night to test drive a Versa Hatchback. It was raining and Steve came right out and talked with us. I took a test drive and fell in love with the car. He was very helpful in help Hatchback. It was raining and Steve came right out and talked with us. I took a test drive and fell in love with the car. He was very helpful in helping us secure a loan and the Finance Manager was very professional. I will recommend Steve and this dealership to anyone looking to buy a new or used car! More
by evasempermom
