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566 Reviews of Nissan of Clearwater - Service Center
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June 17, 2023
Logan helped me even though it was scheduled after his shift. He was super polite and honest. Right away he noticed my tires had uneven tread which has been the issue that was driving me crazy for months. shift. He was super polite and honest. Right away he noticed my tires had uneven tread which has been the issue that was driving me crazy for months. I thought it was something with the tires just not specifically the tread. Very professional and friendly. Also Leo Loubriel deserves a shout out as well. He assisted me after my car was finished and even tried to think of someone he knew that could help me with a job, as I had just lost mine a couple weeks ago. I bought my car from there and it’s a dealership my family tends to go to, as we are always very well taken care of. By writing this review I was hoping that I will be able to trade in my Subaru for the orange GTR in the lobby please and thank you. More
by Corey F
Employees Worked With
Logan , Elijah Gosier, Leo Loubriel
June 07, 2023
I took my Nissan Rogue Sport for an oil change and was lucky enough to have Nikki Glennon for my service advisor! She was so friendly, knowledgeable and professional, I was very pleased with her! I then h lucky enough to have Nikki Glennon for my service advisor! She was so friendly, knowledgeable and professional, I was very pleased with her! I then had to return a few days later for a repair and Leo Loubriel was my advisor! It took awhile for them to find the problem but once they did, Leo went above and beyond with Warranty . He was on hold for an hour and fought to get approval for a rental. I also had the good fortune to meet Terry, the courtesy driver, she couldn’t have been nicer! She checked on me several times! You couldn’t help but smile because she was so pleasant! All in All I’ve always had a great experience here! More
by justmoey24
June 01, 2023
Nikki in service was a great help and a very nice person to deal with. to deal with. More
by Suemitchell727
Employees Worked With
May 14, 2023
If I can give a zero. I would. Worst car dealership service. I had 2 different missed diagnoses by them on the same problem, and ended up with probably some other ext I would. Worst car dealership service. I had 2 different missed diagnoses by them on the same problem, and ended up with probably some other extra unnecessary work. Took car in twice to get a missed fire disagnose and fix on the fifth cylinder. Original work was around $750 but came out to be $1,800. Still did not solved the problem. A second tech looked it over second time and recommended $6,500 worth of work, including replacing all 6 fuel injectors. Took to an outside independent shop, who did their own diagnostic (including compression check, which was Ok). Turns out to be only a faulty coil. Only cost me $245 to have it fix by a local family garage and they had it running smoothly again within 2 hrs. This makes me to believe that the first $1,800 paid visit to Nissan is questionable. Perhaps some of the extra work from the first visit was not even necessary. First trip, the miss fire was intermittent. They let me drive it home. Second visit, the miss fire was so pronounced that it shook the car violently at RPM under 2000. Nissan even suggest using a free loaner and leaving it at the dealership until they can get fuel injectors in stock to fix it. This is on a V6, 4Liter engine that's been around forever and, in most Frontier, and Pathfinders. Tons of these out there and Nissan Clearwater can't even trouble shoot or diagnose the problem. Shame on them. What a scam!! Don't let the clean floor, smiling and courteous faces fool you. They are horrible in diagnostic service, and quote works is a guessing game. In the end, Nissan was more interested in trying to get me to trade in for a new vehicle than to diagnose and fix a simple and existing problem. Huge waste of time at Nissan, multiple trips to the dealer and waiting to get on to their schedule, and cost of needless repairs that never fixed the original problem!!! More
by Ninh
Employees Worked With
Ryan Todd
May 12, 2023
Clean and pleasant waiting room with beverages and snacks . I was well treated. I felt Mr. Knickerbocker treated me with respectAnd honesty . I was well treated. I felt Mr. Knickerbocker treated me with respectAnd honesty More
by dmmdancer@yahoo.com
Verified CustomerEmployees Worked With
Christopher Knickerbocker, Christopher Knickerbocker
May 05, 2023
Nikki was my service representative and she was very helpful in explaining their process and made sure I had all the comfort while I waited. I highly recommend her as my service representative helpful in explaining their process and made sure I had all the comfort while I waited. I highly recommend her as my service representative More
by randyaukland
Employees Worked With
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