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566 Reviews of Nissan of Clearwater - Service Center
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September 24, 2020
Tires had flat spots in the from the vehicle sitting so long at the dealership. They were remounted and balanced prior to purchase. Took the car back to the dealership 2 days after purchase because vibrati long at the dealership. They were remounted and balanced prior to purchase. Took the car back to the dealership 2 days after purchase because vibration at highway speeds. The service rep told old that it was as a result of the condition of the tires. They were rebalanced. I couldn't tell a difference on the drive home. I was told that i would have to drive on them for at least 500 miles. If the problem persists after 500 miles, I need to take the vehicle back. It doesn't make a lot of sense to me. It's an 80 mile round trip to the dealership. When I got home the passenger side valve stem covers were missing. Ugh! More
by wascott1960
Verified CustomerEmployees Worked With
Robert Domond
August 15, 2020
I was traveling through Florida and had issues with my 2003 Sentra. I stopped by the dealership and was greeted by Peter next thing I know I’m driving a new Rogue Sport and I’m the happiest guy around. Pe 2003 Sentra. I stopped by the dealership and was greeted by Peter next thing I know I’m driving a new Rogue Sport and I’m the happiest guy around. Peter made it all possible and I can’t thank him enough. More
by Harry Honda
Employees Worked With
Pete Karos
May 26, 2020
MIKE ALL THE WAY HANDS DOWN THE BEST!!!!!! Came in for maintenance on my 2016 nissan CVT fluid change. Mike was very understanding and extremely helpful. maintenance on my 2016 nissan CVT fluid change. Mike was very understanding and extremely helpful. More
by Lacimotors
Employees Worked With
Mike Lapointe
March 06, 2020
5-Star Service Even though my experience buying the car was just average, my experiences with the service department have been stellar. I don't usually ever go back Even though my experience buying the car was just average, my experiences with the service department have been stellar. I don't usually ever go back to a dealership for service after I buy a car, I usually take it to my family mechanic. My experience with James Gray and the guys in service has made me rethink this mindset. A month after buying the car I noticed something hanging down in the trunk of my car. It turned out to be the sensor for the ikey had snapped off of its mount. I was afraid that they were going to say that something I had put in the trunk had bumped it and snapped it off, but up to that point, I had not carried anything in the trunk. James looked at it, told me what it was, then saw that my car was a CPO and ordered a new part under warranty. No questions asked. My car was fixed a couple of days later and back on the road. I will continue going back for service now. The guys in service do an incredible job. More
by NIteowl1970
Employees Worked With
James Gray
October 21, 2019
Costumer service Terrible costumer service when I called for do an appointment , and take long time fixings the car I have to pay even to my warranty . Terrible costumer service when I called for do an appointment , and take long time fixings the car I have to pay even to my warranty . More
by DAYANA.SANDOVAL.ROJAS
Employees Worked With
Garrett Gale
October 16, 2019
Michael Lapointe - Amazing Service Advisor My Service Advisor Mike Lapointe is Professional, Kind, & Knowledgeable of what my car needs. He always greets me with a smile & He’s a true asset t My Service Advisor Mike Lapointe is Professional, Kind, & Knowledgeable of what my car needs. He always greets me with a smile & He’s a true asset to the Fuccillo Team:) More
by TRISHSCHULTZ
Employees Worked With
Mike Lapointe
October 08, 2019
They Never Miss a Beat I took my new Armada in for its 1st oil change and once again had a fantastic experience with this team! Mike, my advisor always makes sure he talks t I took my new Armada in for its 1st oil change and once again had a fantastic experience with this team! Mike, my advisor always makes sure he talks through everything with me and the mechanics even identified an issue and fixed without me even knowing there was a problem. On top of that, while I was sitting on the sales side to wait for my service to be completed, Andre came over to check on me as he had sold us a precious car and Robert who sold me the Armada also stopped over to see how things were going. Customer Service here is a 10!!! More
by The Thomas Family
Employees Worked With
Andre Robinson, Mike Lapointe, Robert Domond
October 05, 2019
Great Service Mike took care of everything. New tires and oil change. He recommended the best tires for my Pathfinder and I felt like these would be the tires that Mike took care of everything. New tires and oil change. He recommended the best tires for my Pathfinder and I felt like these would be the tires that he would put on his own personal vehicle. That means so much. More
by KSEVER1
Employees Worked With
Deana Miller, Mike Lapointe
October 05, 2019
Service not so great You say you have this whatever point inspection and checking the tire pressure is one of them....I came in to get my oil changed and specifically aske You say you have this whatever point inspection and checking the tire pressure is one of them....I came in to get my oil changed and specifically asked if my tire pressure would be checked and was told yes. Later that day I checked it and it was still low. I had to stop at a gas station and put air in myself. Then the next week my light came on that my oil needed changed. I had to go back to the dealership so they could reset it. I asked how low the tire pressure needed to be for them to put air in and was told 1 pound. I have been back twice since then and air has NEVER been put in my tires and had to go back 1 other time to have the oil change light reset. More
by DINA.HYSELL
Employees Worked With
Deana Miller, Selim Aktel
October 04, 2019
Service was prompt and got my vehicle as promised. I My car was washed and I was very pleased. The problem was solved. Happy customer was prompt and got my vehicle as promised. I My car was washed and I was very pleased. The problem was solved. Happy customer More
by HEATHER48
Employees Worked With
Selim Aktel
