566 Reviews of Nissan of Clearwater - Service Center
I had a scheduled appointment for service while I waited for my car. After waiting 1 1/2 hours in the lobby, I approached the service person who checked my car in, on the status on my car. He not only lo for my car. After waiting 1 1/2 hours in the lobby, I approached the service person who checked my car in, on the status on my car. He not only lost the service ticket and had no idea why I was there. I looked out and found my car sitting idle outside service department and was finally told my car has not even been looked at by the mechanic. I was livid, asked for my car back and left. Unfortunately, I do not know his name. More
I was 135 miles from home when my car started giving me a problem. I took it into the closest Nissan and they had it fixed for me by the next day I really appreciate it just because I know they were short-ha problem. I took it into the closest Nissan and they had it fixed for me by the next day I really appreciate it just because I know they were short-handed More
The car sales process was horrible. We were passed around to two different sales people and the finance manager was extremely rude. Almost didn't buy the car from then. This was 2 motnhs ago. Now the service to two different sales people and the finance manager was extremely rude. Almost didn't buy the car from then. This was 2 motnhs ago. Now the service side seems to be just as bad as the sales side. Scheduled an appointment for an oil change and to have them look at the steering wheel losing all button control randomly and the cameras and sonar having weird false alarms. Scheduled to go into the service department tomorrow I get a call from a lady saying the dealership now isn't opening till 10 so you can't come at your scheduled appointment. Didn't apologize and when I asked to being it in at 10 she said we only have appointments late afternoon. I asked to speak to the service manager because I'm now having to rearrange my day at 4:30 pm the day before and she transfers me to an automated message that says no voicemail setup good bye. I wish I never bought this vehicle from this dealership and as soon as the complimentary oil changes are used that we get with purchase I'll never step foot in there again. More
They had our truck for 3 weeks, got it back with more issues. Joseph and Daniel have the worst customer service EVER! Needs Better Service Management issues. Joseph and Daniel have the worst customer service EVER! Needs Better Service Management More