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Nissan of Clearwater - Service Center

Clearwater, FL

4.6
566 Reviews

566 Reviews of Nissan of Clearwater - Service Center

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October 08, 2021

Ryan Walters assisted me in at the service center and did a fantastic job getting the issue fixed on my car. More

by James B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Walters
Oct 08, 2021 -

Nissan of Clearwater responded

James, Thank you for leaving Ryan this 5-star review! We are so glad that he got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

September 29, 2021

I had a scheduled appointment for service while I waited for my car. After waiting 1 1/2 hours in the lobby, I approached the service person who checked my car in, on the status on my car. He not only lo More

by foxeymama9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Sep 30, 2021 -

Nissan of Clearwater responded

Thank you for bringing this to our attention. We always aim to ensure that our customers' experiences are as seamless as possible, and it is disappointing to hear that you were not taken care of throughout your visit. I would love the chance to speak with you personally and discuss your experience further. At your convenience, please contact me at my email listed below. We value your business and satisfaction and hope to hear from you soon. Thank you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

September 29, 2021

Terrible service dept . I will not be returning. I left with new oil but old oil filter! More

by dana_cappiello
Recommend Dealer
No
Employees Worked With
Alex Lukacs
Oct 01, 2021 -

Nissan of Clearwater responded

I am sorry to hear of your dissatisfaction with your recent visit. We apologize for the inconvenience, though we did place the order with the correct VIN, and receiving the wrong shipment was completely out of our control. We tried to accommodate you, offer you a loaner, comp your service, and enhance your experience in any way possible, but ultimately, we did listen to your request of reassembling with new oil. Still, we recognize that this was a frustrating experience, and we apologize. If you would like to discuss the situation further, please feel free to contact me at my email address listed below. Thank you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

September 24, 2021

I was 135 miles from home when my car started giving me a problem. I took it into the closest Nissan and they had it fixed for me by the next day I really appreciate it just because I know they were short-ha More

by conniedaddio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Walters
Sep 27, 2021 -

Nissan of Clearwater responded

Thank you for taking the time to leave us this 5-star review! We are so glad that our team could put you at ease and get your automotive needs taken care of. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!

September 17, 2021

The service was fabulous. Car was so nice and clean. Very professional and courteous Thank you More

by shanta.faulman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Walters
Sep 17, 2021 -

Nissan of Clearwater responded

Thank you so much for your excellent review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. We wish you the safest of travels and hope to see you again the next time your vehicle is ready for service!

September 16, 2021

Ryan Walters assisted me with all my needs flawlessly. He was very knowledgeable and I knew exactly everything I needed to about my car. More

by kathleen_haskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Walters
Sep 17, 2021 -

Nissan of Clearwater responded

Kathleen. Thank you for leaving Ryan this 5-star review! We are pleased that he could put you at ease and get your automotive needs thoroughly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

August 13, 2021

The car sales process was horrible. We were passed around to two different sales people and the finance manager was extremely rude. Almost didn't buy the car from then. This was 2 motnhs ago. Now the service More

by FLCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Smith, Brandy Anderson, Tony Yount
June 30, 2021

Alex was very perfessional in explaining the extra work that was needed on the car. More

by DROSADO3307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lukacs
May 14, 2021

They had our truck for 3 weeks, got it back with more issues. Joseph and Daniel have the worst customer service EVER! Needs Better Service Management More

by Sunshine2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel White , Jithin Joseph
May 13, 2021

I wasn't expecting to purchase a new car but I'm glad I did. I'm very happy with my new Rogue Sport SV. More

by James C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadia Bhupsingh, Robert Domond, SaQuan Franklin-Scott
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