559 Reviews of Nissan of Clearwater - Service Center
Fair sales dealing. Service dept is good but SLOW SLOW SLOW. Second last time for oil change which takes 3 hours. Service dept is good but SLOW SLOW SLOW. Second last time for oil change which takes 3 hours. More
I took my car to my regular dealership because the low pressure for tire sensor was on. John Mendonca could see plainly that there was a screw just on the outer side of the tire. He said he would have to pressure for tire sensor was on. John Mendonca could see plainly that there was a screw just on the outer side of the tire. He said he would have to order me a new tire because my brand on the car was not in stock. This was on Tuesday August 6th. We set an appointment for that upcoming Friday to have it replaced. He pointed out that I had tire hazard coverage, something that I was not aware of. Saved me time and money and they filled the tire up to a level I could still drive it till Fridays appointment. He was very courteous and professional and friendly. Even gave me a time frame I would be waiting on Friday. As always this dealership and it's employees went the extra mile to accommodate me. I am a Nissan buyer for Life! More
The service center here is outstanding. Worked several times with Tim Shannon, a Service Advisor, who went an extra 5 miles to make sure everything was done to my satisfaction. Just had the Worked several times with Tim Shannon, a Service Advisor, who went an extra 5 miles to make sure everything was done to my satisfaction. Just had the opportunity to work with Ryan Todd, another outstanding Service Advisor. Everyone I have come in contact with here has been knowledgeable and willing help. More
They are the best from the time you walk through the door everyone greets you so pleasantly and Nicki in service is the best!!!!! everyone greets you so pleasantly and Nicki in service is the best!!!!! More
I only go to the dealership if I have to. My Service Advisor must be Ryan Todd because he is honest, knowledgeable and will take the time to explain things. He's a very hard worker and will k My Service Advisor must be Ryan Todd because he is honest, knowledgeable and will take the time to explain things. He's a very hard worker and will keep you updated on the work being done. I don't like the fact that the dealership passes the rental fees on to a customer if a credit card is used. More
Went to the dealer for an oil change and had an air bag light and tire warning. Enea Demelli was the Service Advisor who went above and beyond to work with me, even checking my extended warranty to find t light and tire warning. Enea Demelli was the Service Advisor who went above and beyond to work with me, even checking my extended warranty to find the air bag is covered after I left. The facility is very clean, well run and everyone is helpful and nice. I love my Nissan Altima and now feel secure bringing it to Nissan of Clearwater. FIVE STARS!! More
Once again, I was thoroughly impressed with outstanding Team at Nissan of Clearwater! It’s so refreshing to know that I always have such a dedicated group of professionals that are not only friendly, court Team at Nissan of Clearwater! It’s so refreshing to know that I always have such a dedicated group of professionals that are not only friendly, courteous, professional, and knowledgeable but communicate extremely well! That is especially true of Service Advisor Joe Bitar and Service Manager John Mendonca who thoroughly explained the scope of work to be done while also keeping me updated throughout the process giving me updates along the way. Also, Alex the Service Tech even provided me with a nice video going over work as well. While the work was performed, I also had the pleasure of speaking with Khalid Anas in Sales who answered all my questions on new models and incentives that that I will pass along to my friends and family. Also, special thanks to General Manager Bruno Pignano for always caring about customer feedback and driving his organization to excellence. Again, truly an outstanding team at this state-of-the-art facility that continues to earn this demanding customer’s business and leaves me Completely Satisfied every time reinforcing my loyalty to the Nissan brand! Great job Nissan of Clearwater! 5-Stars. ***** More
Seemed good nice friendly staff oil change took no more then an hour but they never suggested servicing the transmission at 59000 miles and a week later the transmission went out. So I called and it was du then an hour but they never suggested servicing the transmission at 59000 miles and a week later the transmission went out. So I called and it was due for a transmission service and the service manager tells me that having that done wouldn't have made any difference. Now I'm having to junk my 59200 mile Nissan Sentra. Thought I was set with reliable transportation. It's going to be very hard not having a car in July working on Westshore living in Dunedin. The time before they sent a video suggested tires and an alignment I took care of that as I can see tire tread never mentioned a transmission flush. I can't get to work now and waiting on a tow truck to give me a few hundred dollars sadly for a 59000 mile Nissan Sentra. My AAA was used for lock out service as I had grown accustomed to a proximity key. You'd think the service manager would have offered to tow it in but he stood his ground offering no accommodations or apology for skipping any other recommendations. I never received a video and was told it's a sealed unit the previous time that I didn't have to worry about it. Don't rely on Nissan service advisors read the owners manual a costly lesson for me. Never dreamed I'd reach this point in my life seeking employment without wheels. More
Excellent as always! Fast, courteous service that was sent to me as a video inspection of my vehicle. The mechanic was very thorough, and explained everything that was in Fast, courteous service that was sent to me as a video inspection of my vehicle. The mechanic was very thorough, and explained everything that was inspected. More