Nissan of Clearwater | Page 273

Service Deana did a good job to make sure that a replacement part was ordered and subsequently installed. She was very helpful, professional and courteous.Kee Deana did a good job to make sure that a replacement part was ordered and subsequently installed. She was very helpful, professional and courteous.Keep up the good work. More

Very good experience This was for scheduled oil change. The service dept was very friendly and professional. The appointment was early in the morning and one of the salesm This was for scheduled oil change. The service dept was very friendly and professional. The appointment was early in the morning and one of the salesman chatted with me until the service was complete. From buying my truck here to getting my truck serviced has been a very pleasurable experience. More

Efficiency I feel it says a lot about the dealership, when the advisor remembers you by name. Selim is very knowledgeable,and I appreciate b the ng texted when I feel it says a lot about the dealership, when the advisor remembers you by name. Selim is very knowledgeable,and I appreciate b the ng texted when my vehicle is ready for pickup at More

Oil change The dealership provided gteat customer service. The oil change was completed quickly. The waiting room was nice. It provided coffee, snacks, and e The dealership provided gteat customer service. The oil change was completed quickly. The waiting room was nice. It provided coffee, snacks, and even had a complimentary phone charging station. More

Great Service John Thompson was awesome! He was attentive to my service needs and my time. John made me feel like a valued customer. He was a rock star! John Thompson was awesome! He was attentive to my service needs and my time. John made me feel like a valued customer. He was a rock star! More

Courteous and helpful They did a great job on my repair. Selim was very nice and helpful. I will definitely go back for future sales and/or service. They did a great job on my repair. Selim was very nice and helpful. I will definitely go back for future sales and/or service. More

Great no hassle experience Sam Buffington was my salesman and he was absolutely great. His courteous and friendly attention with myself and my children was outstanding. Ricky Sam Buffington was my salesman and he was absolutely great. His courteous and friendly attention with myself and my children was outstanding. Ricky Rosado in Finance also made the purchase smooth and pleasurable to complete the process. More

Great Service Always great service and very professional. Selim always treats me great!!!!!!!!!!! The transition to Fucillo has been great and seamless. Highly rec Always great service and very professional. Selim always treats me great!!!!!!!!!!! The transition to Fucillo has been great and seamless. Highly recommend for service and sales.. More

Will NEVER Go Back The serviceman did not seem happy about being at work. He did not seem to care about my concerns as I rattled them off. When it was completed, I expec The serviceman did not seem happy about being at work. He did not seem to care about my concerns as I rattled them off. When it was completed, I expected a complimentary car wash, which every dealer has provided in the past...NOT. Plus, we had an appointment at 11am and we weren’t on the board. Kaitlyn scheduled the time and a time to see Payne at 11am. My husband Jim and I waited 40minutes for Payne bc he was with another client. Kaitlyn confirmed the time with me the day prior. I arrived with the vehicles we were interested in; however, the website wasn’t updated and caused chaos! One car sold, which we realize can occur. However, a Frontier Truck was listed on our favorites. Payne stated, “that is sold, too.” He showed us a truck outside our price zone and during this timeframe, I became ill from previous medical issues and the heat. As a result, we wanted to leave, but Eddie jumped into the picture. Eddie came to make a deal, but instead of Payne or Eddie making us feel welcomed, It felt like we were treated as low life individuals. They wouldn’t answer any of our questions or concerns. But they continuously kept jabbing us for info. Finally, Eddie advised that “the truck is at the auction so it’s not here.” As a result, Fuccillo places cars on the website to bait a client in or conveniently, a car is “Sold.” Mind you, as all this is happening, I wanted to go because NONE of our questions were answered. It felt like we were treated like TRASH! Most importantly, no one showed empathy or concern for me! I had an emergency CT Scan a couple of days afterwards. I know no one will take ANY ACTION on this review, but it feels good to express myself as an outlet. We leased a Nissan Sentra SR Turbo in November. Honestly, it’s NOT a spectacular car, but I’m wondering if I feel this way towards Nissan because of the horrible experiences at FUCCILLO. The ONLY positive is that Kaitlyn bent over backwards to make our service and sales experience a positive one. I firmly believe that FUCCILLO needs to place more WOMEN up front because 1.we listen to EVERYTHING 2.A WOMAN CAN MULTITASK 3.SHE CAN GET THE JOB DONE!! Billy, we will NEVER BE BACK!! You would be ashamed of your boys. More

Great vehicle buying experience Had a great visit with all of the staff at fucillo Nissan of Clearwater my salesman Corey Johnson was fantastic and the whole finance team as well. Th Had a great visit with all of the staff at fucillo Nissan of Clearwater my salesman Corey Johnson was fantastic and the whole finance team as well. Thank you very much again!!!! More