Nissan of Chattanooga East
Chattanooga, TN
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I was trying to rebuild my credit and the salesman and finance officer were great. They put everything out front so there were no surprises. They did beyond their job responsibility to make sure my fear finance officer were great. They put everything out front so there were no surprises. They did beyond their job responsibility to make sure my fears were put to rest. It was definitely a great experience. More
This was my first purchase of a new car and the folks at Hunt Nissan made it a very pleasant experience. Lamont did not pressure me but provided the information I needed to make a decision. Lonnie was gre Hunt Nissan made it a very pleasant experience. Lamont did not pressure me but provided the information I needed to make a decision. Lonnie was great on the financing...explained everything clearly and quickly. Lamont made sure I met the service writers and Ken Hunt before I left. My son had purchased a used car from Hunt Nissan a few years ago and had nothing but praise for the service he received there. I have already given Lamont's name to someone I work with and plan to refer anyone who plans to purchase a car! More
I unfortunatly do not have my salesmans name handy, but he was excellant at explaining the vehicle to me and made sure that all of my questions were answered. He was both friendly and very well versed in e he was excellant at explaining the vehicle to me and made sure that all of my questions were answered. He was both friendly and very well versed in explaining why the Rouge was a good choice. Mr. Vaughan has a warm and friendly nature about him and I have to say that his portion of the sale is the part I usually like the least as Financial manager. He offered me the different options for warrenty and other coverage but was not pushy and did not make me feel that I had to purchase anything. He took his time and never made me feel that he was in a hurry. Hunt Nissan exceeded my expectations and as a return customer, I appreciated the fact that they appreciated the return business. More
I have been dealing with Hunt Nissan since 2003 when I purchased my Altima. Every time I have had questions concerning functions of my car and/or repairs, the staff has been more than helpful. I apprecia purchased my Altima. Every time I have had questions concerning functions of my car and/or repairs, the staff has been more than helpful. I appreciate how pleasant and professional they are every time I call or come in. On my most recent visit to the service department, I noticed that some remodeling had taken place. This upgrade was a fine touch to go along with the fine employees of Hunt. It means a lot to me to see the same faces when I come to a business. This speaks a lot about the management team there, for everyone knows that happy employees stay. I will continue to do business with Hunt Nissan because I know this is a place of honesty, integrity, and professionalism. More
I had spent 2 hrs at a neighboring Nissan dealership (about 30 minutes waiting to see the person w/ whom I had communicated telephonically). After negotiations failed, I went to Hunt Nissan. I was greet (about 30 minutes waiting to see the person w/ whom I had communicated telephonically). After negotiations failed, I went to Hunt Nissan. I was greeted by Lamar as soon as I got out of my car. Together we found exactly the same type vehicle as the one negotiated on at other dealership, except a preferred color at Hunt. I explained what I was willing to pay (same offer I made at the other dealership that was denied). Lamar took the offer to his manager and it was approved. The rest of the process was simple. From the moment I arrived I was treated with respect, had all my questions answered, purchased the exact vehicle I wanted, and I walked away feeling really good about the deal and whole process. I've bought many new cars in the past and this was by far the best experience of all. More
I gave this rating because, the salesman was very courteous and helpful and he was not high pressure. I told him what i wanted and he showed me the selection of altimas that had, and he answered my q courteous and helpful and he was not high pressure. I told him what i wanted and he showed me the selection of altimas that had, and he answered my questions and let me make my own decision.The finance manager was also very nice and helpful. Their attitudes and personalities, gained my trust. and i will recommend hunt nissan to other people. thanks again sue nichols More
Hunt Nissan deserves the best rating that I can give them! They continually strive to- provide professional service above and beyond what is expected. My husband and I have owned 11 Nissans between us w them! They continually strive to- provide professional service above and beyond what is expected. My husband and I have owned 11 Nissans between us with the last four coming from Hunt. We have purchased three of the four from Lamont Smith. We have always had a positive experience at Hunt and that is the reason we continue to buy from there and from Lamont. As a customer,I feel like I am treated like family - they call me by my name and I know everyone by their name. The service department is great also!(even though some of them are Red Sox fans and I am a Yankee fan) They have serviced all of our Nissans and have done an excellent job. Everyone that I have dealt with is professional, courteous, and respectful.(sales, financing, service, cashiers,etc.) Customers are made to feel important and valuable. I personally thank Ken Hunt for his management skills. It is obvious what he instills in his employees by the way they conduct themselves on the showroom floor. If you are considering a Nissan check out Hunt - they will treat you right! I know that we will continue to purchase from Hunt Nissan. In five years I will be retiring and I will be turning in my 2010 Altima for the ultimate driving machine for me - the 370Z! Can't wait!! Lamont and Ade - Thank you for ALWAYS taking good care of our family! We love you guys! More
I have been a customer of Hunt Nissan for several years. Character and quality are two very important attributes to me and high ratings keep me coming back for repeat service of my Nissan 350Z. Aside from Character and quality are two very important attributes to me and high ratings keep me coming back for repeat service of my Nissan 350Z. Aside from being "rescued" by Danny Pippin and my mechanic for a rapidly deteriorating battery that desperately needed replacing 1.5 hours prior to Hunt's closing time, I lost my credit card sometime during my visit. i had, unfortunately, not left it with the cashier. The next day, I contacted Customer Service/cashier personnel and reported my loss. Casey Biggs found my card that morning in the Nissan parking lot. Joe Van xxxx called me at work to report that my card had been found. Simply put, I was elated and truly grateful! Upon my arrival to retrieve my card, Michael Egeland and Joe presented my card. In summary, Hunt Nissan has several employees that exhibit class and true character, and they should be commended! More
I bought my car at Hunt Nissan almost 2 years ago and I cannot say enough about them. Every single person at Hunt is awesome! Customer service is top notch and the service is excellent. On more than one oc cannot say enough about them. Every single person at Hunt is awesome! Customer service is top notch and the service is excellent. On more than one occasion they have taken care of me and made sure I was getting the best deal possible. Not only that, I recently had a part to repair and my warranty expired one month prior. The service dept covered it at no cost on a "good will" standing. You want trustworthy people... Hunt Nissan is the place to go! More
The people were great, transaction went smoothly. Wasn't pushed into something I didn't want. The terms were clearly explained, the associate listened to what I wanted and pointed out alternatives and like pushed into something I didn't want. The terms were clearly explained, the associate listened to what I wanted and pointed out alternatives and like models of other cars. The transaction took little time once we agreed on car and price. More