Nissan of Chattanooga East
Chattanooga, TN
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Wonderful Car Purchase Experience I was impressed with my entire car purchase experience. The entire staff was wonderful to deal with in a very relaxed environment. The Sales Manager I was impressed with my entire car purchase experience. The entire staff was wonderful to deal with in a very relaxed environment. The Sales Manager, Sales Associate (Lamar), and Finance Manager (Ade), I would highly recommend. More
Fan Freaken Tastic Mike was absolutely wonderful to work with! He went above and beyond. I was completely satisfied in every way. I would recommend anyone to Mike Goza!! Mike was absolutely wonderful to work with! He went above and beyond. I was completely satisfied in every way. I would recommend anyone to Mike Goza!!! Just amazing. And I am so happy with my car. Its perfect for my baby boy and I! Thank you Mike and Nissan of Chattanooga East!!!! More
Traded in a Nissan Pathfinder for an Altima First I would like to say that the service department is number one. The employees have treated me and my wife with the most respect that we have ever First I would like to say that the service department is number one. The employees have treated me and my wife with the most respect that we have every experience in quite a few years. When we made the decision to trade the 2014 pathfinder we were given a trade in price quickly, and when we made the decision for the kind of car, we told the salesperson what we wanted and he found it quickly. The whole process was quick. I would recommend this dealership to anyone who wants top rated customer service. I am and owner of my own business Walter Brend Knives. for 35 years and it is that great customer service that keeps customers comming back and word of mouth. Mike Goza was our sales person and he made us feel comfortable and like we were part of his family. This is the kind of service we like. Thank You Nissan of Chattanooga East for all of your great service to my wife and I. Walter and Kay Brend More
Wonderful Experience!!! I normally cringe at the thought of going to a dealership to look at cars, however, my mom and step-dad insisted that this place was different. As soo I normally cringe at the thought of going to a dealership to look at cars, however, my mom and step-dad insisted that this place was different. As soon as I got out of my car, I felt the difference. Everyone was happy, enthused to be there, and very helpful. Everyone was smiling, they didn't hesitate to assist me, and was very patient. The best person I dealt with was Mike Goza. He helped my husband and me with all the paperwork, explained the process, and was very patient with us. Since this was our first car buying experience as a coupke, I was a little nervous, but Mike was so wonderful. I will be returning and I will be recommending!!! More
Great Experience We've dealt with this dealership for years and have never hesitated to return. For our latest lease, Cheryl was a pleasure to work with and made sure We've dealt with this dealership for years and have never hesitated to return. For our latest lease, Cheryl was a pleasure to work with and made sure all our questions were answered. She went above and beyond to help us with out selection. We highly recommend this dealer in general, and Cheryl in particular. More
Excellent buying experience! Was looking for a cheaper car with great gas mileage. Within moments we were directed toward what we ended up buying. Carter himself was very helpful Was looking for a cheaper car with great gas mileage. Within moments we were directed toward what we ended up buying. Carter himself was very helpful through the searching, and buying process and has gone out of his way to make sure that we are happy with our purchase. I would definitely recommend this Nissan dealer over other dealers. If you do go to this dealership, ask for Carter, he'll take care of you. More
Excellent Experience- Wonderful People Mike Goza is the BEST!! He went above and beyond for us. Very friendly and personable. This was the best experience we have ever had at a dealershi Mike Goza is the BEST!! He went above and beyond for us. Very friendly and personable. This was the best experience we have ever had at a dealership. Ade was hilarious and eased the stress of all the financing paperwork. I would recommend Nissan of Chattanooga East to everyone. In fact, we are returning today with our daughter to purchase from them again. More
Fantastic! Was looking for an SUV and Tom greeted us but turned us over to Cheryl McClendon, for he was waiting on another customer. With absolutely no pressure Was looking for an SUV and Tom greeted us but turned us over to Cheryl McClendon, for he was waiting on another customer. With absolutely no pressure, she explained the differences of all aspects of the Rogue and let us take the car for a spin. Explaining as we go, the car had the features I was looking for. She went beyond the scope of making us feel comfortable with the car but also in getting the best deal. Of all the cars I have bought, I never had a Salesperson do that. Ade Vaughan was the great as well! He made the long and tedious job of the "The Paperwork", a adventure instead of boring. Customer Service all the way around the cycle of purchasing a vehicle was a Wonderful experience, and rewarding in every way. Friendships developed. I would definitely recommend this dealership to anyone.. More
Excellent Customer Service Worked with Mike on car purchase. He was willing to go WAY above and beyond to make sure we were comfortable and getting the BEST deal we could get! Worked with Mike on car purchase. He was willing to go WAY above and beyond to make sure we were comfortable and getting the BEST deal we could get! Definitely will use for my next car purchase. More
I give them 5 stars on everything the only issue I had is when I had to leave with the vehicle there were a few problems with the engine. after I made a call the dealership fix the pro the only issue I had is when I had to leave with the vehicle there were a few problems with the engine. after I made a call the dealership fix the problems with no questions asked. I highly recommend them More