Nissan of Cape Coral - Service Center

Ken was a great salesman. Very patient with me and understanding. I didn't end up buying a car but throughout the entire process he remained in great spirit and tried his hard Very patient with me and understanding. I didn't end up buying a car but throughout the entire process he remained in great spirit and tried his hardest to get me into a car. Great Salesguy, great service. More

Muy contento con el servicio prestado por Oscar, fue de gran ayuda en la resolución del problema que afectaba a mi carro. Gracias Oscar, gracias Nissan Cape Coral. gran ayuda en la resolución del problema que afectaba a mi carro. Gracias Oscar, gracias Nissan Cape Coral. More

Thank you for so much help, you are a great man. I liked my new car I liked my new car More

Great salesperson not overly pushy straight forward and down to business. a great asset to the Nissan team down to business. a great asset to the Nissan team More

Very kind and worked hard to help me I recommend him to anyone he’s a very nice gentleman anyone he’s a very nice gentleman More

I had to wait over 15 minutes to be check in even other representatives were available and I did not request anyone. I had been doing all my maintenance for oil change in the dealer since I bought the car. representatives were available and I did not request anyone. I had been doing all my maintenance for oil change in the dealer since I bought the car. Anytime I go there their service is worth because even you set an appointment ahead on time to go there you have to be prepare to waste two or three extra hours and sometimes more. They do not explain you anything and they provide a poor customer service. I am healthcare provider and more than once I had to reschedule my patients due to wait time on the dealer and worth that you could see the mechanic walking around, talking to coworkers, checking his phone and wasting his time through the glass window in the back of the dealer. In addition to that... There was no reason for the mechanic to use my ring's security luck nut. It was as a brand new luck. it came from the factory attached to a ring in the left side of the trunk with a plastic tie. Maagically after the service it desappeared. I did not rotate my tires so why it desappeared? I noticed two days later when i was downloading groceries at home. This is super unrespectful and will have to spent time and money now buying a new one when I had a brand new there that should never be taken away from its spot unless needed. I won't come back to this dealer anymore for maintenance, neither for business and I would not reconmend this store to anyone ever. It is the worth place to go for anything you may need on your car. The update on the computer was not properly done and my car keeps stopping itself for no reason now and sometimes it takes time to start. But since I don't trust the service there neither the employees, I am planning to go to other places to solve this issue. More