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Nissan of Cape Coral
Cape Coral, FL
403 Reviews
Whether you are in the market for a new or used vehicle, Nissan of Cape Coral strives to provide the utmost care and attention that customers deserve in order to make a well-informed decision.
From the moment our customers step through the doors, our dedicated management team and employees are there to enhance your experience. Our dedication and care do not just end with our customers, we are dedicated to giving back and pouring love into our local communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 403 reviews
November 30, 2021
This dealership has the worst service and does not take care of there customers. I will never shop here again. The very first time i had my 2020 Nissan Altima oil change done, the mechanic took over 2 hou care of there customers. I will never shop here again. The very first time i had my 2020 Nissan Altima oil change done, the mechanic took over 2 hours to complete and left the oil cap off so when I drove away, engine light came on and oil spilled all in my engine area. Second experience was when I must have received bad fuel filling up and my car stalled and wouldn't start. I had it towed to the nearest Nissan dealer in Naples Florida and they charged me just about $1000 to repair. About a month later I started getting an engine light , tried calling Sutherlin Nissan to schedule an appointment but they don't give out Loner cars and expect you to pay for a rental. They expected me to bring min my car in the AM during the week and force me to rent a car or take off from work so I refused. This went on for about a month. Finally I agreed to bring in my car at 2:30 pm on a Wed so that they can look at my car and see what the issue was. From the moment I first walked in and met with the service writer, he mentioned that I will be charged a $100 fee for them to just look at the car. Then they told me that I drove the car too long since the last repair so It wouldn't be covered if the issue was related the fuel system. I refused to pay the $100 for them to just look at the car when I knew the issue was related as I could hear my fuel pump making noise. When I had the first issue with the bad fuel, they were supposed to replace the fuel filter, replace the fuel pump, drain the tank and check the injectors. That would be common practice. If I would have left my car with Sutherlin Nissan, they would have charged me at least $1000 for something that Nissan didn't do. I had the work done myself and it cost me only $58 when I went to remove the fuel pump, the top 4 screws were never put back on, and when I removed the fuel pump from the gas tank, I found stuff floating around inside my tank and all over the fuel pump. The fuel pump was never replaced nor was the fuel tank drained and cleaned. I will never purchase a car from any Nissan again, especially Sutherlin Nissan. They wanted to charge me right from the beginning . As there customer, they should have given me a loner and checked it out first before wanting to charge me. More
by michaelarchetti1
Employees Worked With
Service writer and service manager
December 12, 2020
Fue increíble el servicio que recibí hoy en Sutherland Nissan con Raynel. Me ayudo con mi carro que estaba teniendo problemas. Fue muy educado y professional lo recomiendo si están en el mercado para un v Nissan con Raynel. Me ayudo con mi carro que estaba teniendo problemas. Fue muy educado y professional lo recomiendo si están en el mercado para un vehículo. More
by C.ruiz55
Employees Worked With
Raynel
December 04, 2019
Giankarlo Serrano es lo mejor que nos ha pasado. Gracias x tus servicios el mejor vendedor que conozco tenemos ya dos carros gracias a él 🤩 el error más grande de Cape Coral dodge fue dejarlo ir. De ahora x tus servicios el mejor vendedor que conozco tenemos ya dos carros gracias a él 🤩 el error más grande de Cape Coral dodge fue dejarlo ir. De ahora en adelante compro en Nissan. More
by Suany1975
Employees Worked With
Giankarlo serrano
