Nissan of Bowie

Experience at Nissan of Bowie has been mixed. General service has been fairly good except for 30k, 60k and 90K mile service marks. The prices for those are a bit high. High enough that I can say my other service has been fairly good except for 30k, 60k and 90K mile service marks. The prices for those are a bit high. High enough that I can say my other vehicle (BMW) costs less to get maintenance preformed. It seems like every time I take my vehicle in they want me to flush my power steering fluid even if it had just been done less than 10K miles ago. Tell me the truth not that which will net the dealership the most profit. These are the reasons for mark down in price and customer service. Don't lie to the customer. Tip for Nissan Corporate use higher quality parts and fluid. Biggest complaint is trying to seek reimbursement for a part I had replace prior to a recall being issued. I notified the dealer of a recall on a part that I had already replaced on my own dime at the dealer and that Nissan consumer affairs stated that I needed to take my vehicle in to close out the recall on my VIN before they would reimburse me. Dealer was very accommodating at getting my vehicle in the shop ASAP. Then after sending in the invoice for the service I paid for and the new invoice of the recall to Nissan consumer affairs they continued to tell me that I needed to take my vehicle in to perform the recall. I thought I had already done this so I contacted the dealer again and they stated that paperwork was hung up and the person was not there to complete it. I waited and got a call from the dealer requesting the original invoice of the service which replace the bad part. I told them the invoice was at the dealership which they found and said that they would continue processing my paperwork. Wait. Wait. Wait. Nissan consumer affairs calls this time continuing to request the recall be performed on my vehicle. I then make another call to the dealership and am now told that I should have received a call to tell me that I need to start back over at step 1 again by setting up an appointment to perform the recall...... Frustration has now set in..... Now I am going to take my vehicle back to the dealer and hope they get it right this time. Granted they were very accommodating the first time but I don't want to sit around for 3 hours again and have them not get it right again. Waving a decent amount of money in front of someone, which they never should have paid in the first place, and hindering the process of them obtaining what is owed is very frustrating. Other than that everyone at the dealership is friendly and the quality of work has been pretty good. More

i give the dealer this dealer 10 stars if i could my expierence was great but the car is not the price i saw online it was a couple thousand more.my sales person was bill crockett he was great with help expierence was great but the car is not the price i saw online it was a couple thousand more.my sales person was bill crockett he was great with helping me get what i wanted i would most defintly recommend this dealer to any one who asked where i pruchased my 2013 altima from. More

My experience was wonderful from beginning to end.....I would definitely recommend Nissan of Bowie to my friends/family....I am lovin my car!! would definitely recommend Nissan of Bowie to my friends/family....I am lovin my car!! More

This was the worst car purchase experience ever. This dealership lacks professionalism. Effective communication and quality control procedures are also practically nonexistent. It took more than six mo dealership lacks professionalism. Effective communication and quality control procedures are also practically nonexistent. It took more than six months to have a promised low jack installed, and the paint and fabric sealer applied - even with bringing the car in for service more than 5 times to have a leaking sunroof checked on the new 2012 Nissan Juke that I purchased from them. According to Nissan of Bowie, it is "normal" for moisture to collect in the pan. However, after every rainfall, "water" collects in the pan and remains for several days even after being serviced. I have even been told that the pan was bone dry and upon pickup water was very present in the pan. In addition, I have had to be the recipient of disrespectful statements on several occasions. The credibility of the "positive" ratings posted on this website is quite questionable, since customers are told to report 5s in every category. If you are into sunroofs that collect "water" in the pan on a consistent basis, love to constantly remind people to do their job, enjoy being disrespected and having your intelligence insulted-by all means go for it. As for me, I will never do business with this dealership ever again. Matter of fact, when I shared my experience with a close friend, she informed me that I should have checked with her first before buying from this dealership because it has such a bad reputation. More

the service was great. all of the employees were friendly, helpful and knowledgable.they listened to what i wanted and did not pressure me into anything i did not want. they suggested a lot of diffe friendly, helpful and knowledgable.they listened to what i wanted and did not pressure me into anything i did not want. they suggested a lot of different options and respected my decision. More

Great dealership and salesperson! They all worked with me to help me buy my very first car! Very helpful and friendly people at Nissan of Bowie! to help me buy my very first car! Very helpful and friendly people at Nissan of Bowie! More

I received a good deal on my new car. Mr. Kalil was friendly and very helpful when I was looking for the right ca. Thanks friendly and very helpful when I was looking for the right ca. Thanks More

This rating is completely earned by the persons working for the dealership due to their exceptional customer service, speed and efficiency of process and professional courtesies extended to my daughter and for the dealership due to their exceptional customer service, speed and efficiency of process and professional courtesies extended to my daughter and myself. More

Worst experience I have ever had buying anything. DO NOT BUY FROM THIS DEALER! They offered a good deal over the phone. I got them to e-mail me the deal, but they could not send me the worksheet for some un BUY FROM THIS DEALER! They offered a good deal over the phone. I got them to e-mail me the deal, but they could not send me the worksheet for some unknown reason. After I drove an hour the salesman and the manager had an arguement over the deal in front of me. Even after showing the manager his own employee's email about the deal, the dealership would not honor the deal. In short, I did not buy from this dealership and niether should you. This is the only negative review I have ever written, so I hope you take it seriously. More

BEWARE.... This is NOT a reputable dealership, I purchased a 2009 Maxima from the in July of 2012 I have had too repeatedly take the car back for numerous problems. When I purchased the car e car fa purchased a 2009 Maxima from the in July of 2012 I have had too repeatedly take the car back for numerous problems. When I purchased the car e car fax was given too me with no reports, I bought the car on a Friday night I was back down there the next day to have the shocks replaced. I later got another report on my own too find out the car has EXSTENSIVE frame and unibody damage on it. I contacted Mr. Bledsoe and took the report too him and he said he wasn't aware of the damage, on my report it states in black and white DEALER WAS NOTIFIED AT TIME OF PURCHASE OF THE DAMAGE ON THE VEHICLE, he then told me he was the one who bought the car from the auction and wasn't notified. Since then I've gotten the Nissan corporate office involved, better business bureau, and the maryland state attorney general office all involved. The corporate office told me that they are NOT in any position too buy the car back, mind you this is NOVEMBER and I bought the car at the end of JULY. They also do not return calls, The President of the dealership, ( Phil Morelli) the general manager (Walter Siquenza) and the manager ( Richard Bledsoe) and they are extremely rude and disrespectful. As of today I've had to have my car towed to Passport of Nissan is Alexandria because it would not start at all and I just put it in the shop a few weeks ago, and they are VERY DISHONEST about the extended warranty you think your car is fully covered but IT IS NOT!! More