Nissan of Bayshore - Service Center

Manager ELI AFGHANZADA rudeness I bought my rogue in April 2018. I was told free oil change for life as long as I was the owner of the car. I went today and was told that Nissan corp I bought my rogue in April 2018. I was told free oil change for life as long as I was the owner of the car. I went today and was told that Nissan corporate told them they can’t do it for free anymore. I was told by the manager ELI AFGHANZADA that corporate have discontinue the program due to COVID-19 since Nissan is lossing money. After buying a total of 4 nissan in the last 2 years I am being told that the benefits that I was getting and one of the main reason why I chose Nissan is no longer available. The manager Eli said that I should be grateful that I took advantage of the program for the 2 years. I be filling a formal complaint to corporate and if it doesn't get resolve I will bring the media as I recorded the conversation with the manager. More

Leased an Altima in May 2019. I was promised free oil changes for the life of the lease. I called today to schedule service and was told they no longer honor that promotion. Oil change would be 79.95. I changes for the life of the lease. I called today to schedule service and was told they no longer honor that promotion. Oil change would be 79.95. I requested speaking to a service manager and was told they were busy but would call back. 9 hours later and still no call. More

Dishonest Never returning for service or sales! We bought a 2-year old vehicle from Atlantic Nissan with "Free Oil Changes for life." Because the shop was sol Never returning for service or sales! We bought a 2-year old vehicle from Atlantic Nissan with "Free Oil Changes for life." Because the shop was sold to Nissan of Bay Shore, the store no longer honors this service agreement. After driving 45 minutes for the free oil change, management was unwilling to waive the cost, and did not advise I'd be charged when making the appointment. Then, service advised I needed a new battery because ours was bad. I drove down the block to Autozone and it tested out perfect. Liars and xxxxxxxx. More

Worst ever! Dont buy a car there. They Screw up Everything and the service is the worst customer service I have ever had . I get such anxiety every time I get my car back from them they either don Everything and the service is the worst customer service I have ever had . I get such anxiety every time I get my car back from them they either don't feel my fluids every time I get an oil change or they don't reset the maintenance buttons or something they don't do they screw up the numbers on the oil change I've had to bring my brand new car I bought from them back at least one dozen times for something wrong with my vehicle. And on top of it every time you speak to someone you just get bag customer service and they act like it's your fault like you're a bag customer. I have overheard and xxxxxxthey're talking badge about me as I'm waiting for my vehicle to be finished. Completely worst dealership I have ever been to so and organized on professional everything More

Shady Crooks I have been a loyal customer since I purchased my vehicle, I brought my car in for a routine oil change. I did not have the same service writer that I I have been a loyal customer since I purchased my vehicle, I brought my car in for a routine oil change. I did not have the same service writer that I have had in the past. I never had any issues with the previous writer who has handled my past visits. The service writer who I dealt with in this recent visit tried to upsell extra services, without stating the cost clearly up front, the bill was over $860, and they lost my key fob. They expect me to pay for the key replacement. They are dishonest and for that they lost a customer. More