Nissan of Bay Shore

Avoid this place like the plague. Spend your hard-earned money elsewhere. I walked around the lot for an hour and sat at the salesman's desk for another hour. They finally got my payo Spend your hard-earned money elsewhere. I walked around the lot for an hour and sat at the salesman's desk for another hour. They finally got my payoff price for my trade. I asked the manager what the price was for a car in the showroom and he said "Why does that matter? Knowing the price won't help you".... Then the manager told me to test drive the car and I refused until I knew the price of the vehicle I was interested in. The next statement he made was classic. After he told me to test drive the car and I refused he said "Sir you really don't want to buy a car tonight if you don't want to test drive the car. You don't buy shoes unless you try them on don't you???'' I understand I am dealing with car dealers and most of their morals aren't proper but this can not be your sales pitch. This all happened in front of his peers, the secretary, and the other sales personnel. Honestly, is asking the price of the car not a good question? Anyway, I will not buy a Nissan due to the amount of disrespect these people have towards their customers. Stay away from this dealership at all cost. More

Scammers! Scammers!!! They lie & try to force you to take their warranty for thousands of dollars. Scammers!!! They lie & try to force you to take their warranty for thousands of dollars. More

This place is one of the most helpful, welcoming car dealerships I've ever been in. Daniel assisted me in finding a car that was perfect for me. The finance office was so speedy and thorough with gettin dealerships I've ever been in. Daniel assisted me in finding a car that was perfect for me. The finance office was so speedy and thorough with getting me approved and explaining the price breakdown. Def would recommend More

Very great staff and management A+ would definitely come back for another vehicle and also recommend friends and family ! Khiry WAS A GREAT SALESMEN ! come back for another vehicle and also recommend friends and family ! Khiry WAS A GREAT SALESMEN ! More

Went there to finalize my end of lease purchase. they refuse to give me a loan unless an extended warranty was purchased and all the time trying to pressure me into leasing another vehicle. Well aft they refuse to give me a loan unless an extended warranty was purchased and all the time trying to pressure me into leasing another vehicle. Well after 3 hours and them holding my keys to avoid my just walking out. I end up finalizing the deal at a different location. Never ever doing business with them again More

I have brought my 2015 Murano twice and the problem still isn't resolved. I had to pay both times. Rain leaks into my car still. I will ask for a manager the 3rd time. I wonder if anyone else has had water isn't resolved. I had to pay both times. Rain leaks into my car still. I will ask for a manager the 3rd time. I wonder if anyone else has had water leaking in from fabric top left in between windshield and window? More

I have been a customer for 15 years and will never return to this place again. They kept me for four and a half hours, and I felt like a hostage as they took my keys so I could sit there, and they can play to this place again. They kept me for four and a half hours, and I felt like a hostage as they took my keys so I could sit there, and they can play games with me. All I wanted to do was change my lease to purchase, and because they would not make money off me that way, they started to play their games. They had me test driving in cars and even SUV that cost a lot more money than I told them I wanted to spend. All I wanted to do was purchase the vehicle through them, but they made this process so complicated and made me wait four and a half hours. Then the Finance manager was such a bully and very nasty. He treated me like I was a piece of garbage because I was a woman, and he could not pull one over on me. I was never mistreated so severely in my entire life. Please stay away from this place!! You will be happy that you listened to me. You will waste your time. If you want a Nissan, which is a good car, go to a different place. Find another place!! I wish I never went here. It used to be nice when they were Atlantic, but ever since then, customer service quality has decreased, and they do not care how they treat you. More

They do not honor the 20 percent over book value on your trades. They do not honor sale prices. They try to sell you a vehicle you don’t want, that they say they have in stock. If a lease agreement gets can trades. They do not honor sale prices. They try to sell you a vehicle you don’t want, that they say they have in stock. If a lease agreement gets cancelled they will not refund your money. They are a dishonest dealership. The complaints on this dealership is getting larger.This dealership does not believe in customer satisfaction or customer appreciation..This dealership will give you below market values for your trades. This dealership even tied to sell a 2020 and 2021 vehicle for 2022 prices in there show room.. More

Best Nissan dealership ever. Not only they have the inventory but the staff is super friendly and helpful. Simon israelian the GM helped me personally in my new purchase of a pat Not only they have the inventory but the staff is super friendly and helpful. Simon israelian the GM helped me personally in my new purchase of a pathfinder. He is such a gentleman with extensive knowledge about the products he sells. Great experience at Nissan of Bayshore! Thanks Simon! More

WORST DEALER EVER ! ! They literally put us through helllll. Over a period of two days, we spent nearly 7 hours at Nissan of Bayshore, finally walking out without a car. ! They literally put us through helllll. Over a period of two days, we spent nearly 7 hours at Nissan of Bayshore, finally walking out without a car. The salesman, Yaz I have no problem with but the general manager, Simon Israelian ws extremely unprofessional !! They gave us a price for a 2023 Rogue that we agreed on immediately. But for some reason, they kept on stalling, sitting us at a table for hours at a time. Finally, it got so late we agreed to come back the next day. But the next day … same as the first !! They sat us down for over an hour, walked us outside to go over everything on the car. Walked us back inside, sitting us down again for over an hour. All this time I’m asking to see some paperwork. We finally were called into a dark office to talk with the general manager Simon. He went on a 30 minute rant about his bad back and some issues he was having with his eyes, and that was the reason why we could not put the lights on in the room!! Finally we asked if we could proceed, in which he pulled every excuse in the book, why he had to increase the agreed price by over $2,000. He increased the percentage rate on the loan to 7.9%, even though Nissan offers 3.69. He knocked my nephews 4 year Nursing graduate Transcripts, trying to get out of the $500 graduate bonus offered by Nissan. After an hour we had enough, stood up and walked out. He followed us and berated us in the most unprofessional way I have ever seen!! Finally we demanded our deposit back and left, hearing him still screaming at us!! I am in contact with Nissan corporate where I filed a formal complaint against Mr. Simon Israelian and the dealership!! We are still waiting for the deposit to be refunded back to our credit card. Extremely unprofessional and quite disturbing. We went to Amity Nissan, where we got our price and left with a car in less than 2 hours !! Thank god for them !! More