Nissan of Bay Shore

Beware of of bait switch tactics . They not honest and sleazy to say the least . Been leasing and buying cars from Nissan for years.They said they would absorb overage on lease car if They not honest and sleazy to say the least . Been leasing and buying cars from Nissan for years.They said they would absorb overage on lease car if I leased another car witch is normally what they do , then sent me a bill for over 6,300 hundred dollars . No help from salesman David lopes ,manager Raul melindes or head quarters . Never again More

If I could give zero stars I would. This dealership completely wasted my time and was dishonest about running my credit. Salesman Henry told me he needed to run a credit check to provi This dealership completely wasted my time and was dishonest about running my credit. Salesman Henry told me he needed to run a credit check to provide a lease quote. I asked him multiple times if it was a hard or soft inquiry and he repeatedly told me it was soft. He made me believe it was a soft inquiry and that it would not affect my credit. Once I left I was notified that it was actually a hard inquiry. I emailed Henry that same day to address it but he never responded. A few days later my wife called the dealership demanding they contact the credit bureaus to remove the inquiry. The manager J said they would try but refused to put anything in writing. This place is unprofessional, misleading, and lacks accountability. They are not BBB accredited and currently have 19 complaints filed with the Better Business Bureau. I wish I had seen that before visiting. Do yourself a favor and avoid Nissan of Bay Shore entirely. More

I rarely leave reviews, but my experience here was unacceptable. The individual who introduced himself as Simon (claiming to be the "Owner and GM") was extremely unprofessional — combative, threatenin unacceptable. The individual who introduced himself as Simon (claiming to be the "Owner and GM") was extremely unprofessional — combative, threatening, and openly disrespectful in the showroom. When I tried to voice a concern, I was told he was the only person I could speak with, which left no path for a fair resolution. I had every intention of purchasing here, but his hostile and condescending behavior made it impossible. Buyers, be cautious when dealing with him. More

Henry did a great job. On my deal good job please omit my bad review I left. Please omit bad review thankyou dint know too take it off thankyou. Henry did a great job j On my deal good job please omit my bad review I left. Please omit bad review thankyou dint know too take it off thankyou. Henry did a great job job More

Horrible experience. After they sell you the car they just don't care anymore . BE AWARE They increase the price from what they and you agreed on when you are unaware/ wa After they sell you the car they just don't care anymore . BE AWARE They increase the price from what they and you agreed on when you are unaware/ waiting for hours and rush you to sign papers, so you woul not notice the price increase. I do not recommend this dealership at all. More

After a recent nightmare experience with another dealership, I came into Nissan of Bay Shore feeling hesitant, but Shane and Ahmad completely turned that around for me. Shane, the manager, was a dealership, I came into Nissan of Bay Shore feeling hesitant, but Shane and Ahmad completely turned that around for me. Shane, the manager, was a breath of fresh air. He’s upbeat, has a genuinely bubbly personality, and most importantly he kept his word. When we shook hands on a monthly lease payment, he honored it without games, pressure, or surprises. That kind of integrity is rare and deeply appreciated. Ahmad, my salesperson, was equally impressive. He was patient, honest, and refreshingly straightforward. No upselling, no hidden add-ons just clear answers and smooth handling of everything from start to finish. The entire process was completed in under three hours, which is almost unheard of at a dealership. Together, Shane and Ahmad changed my entire perception of car dealerships. I walked out feeling respected and confident in the deal I got - not exhausted or second guessing anything. Nissan of Bay Shore has absolutely earned my trust and future business. Jennifer L. More

Brought my vehicle in today for a synthetic oil change and asked to use this coupon that was emailed to me and they refused to honor it. They told me "the owner refuses to accept it" because “he was losin and asked to use this coupon that was emailed to me and they refused to honor it. They told me "the owner refuses to accept it" because “he was losing too much money”. This is false advertisement if the dealership is refusing to accept something that is offered. The coupon was mailed to my residential address as well as emailed to me and states that it is valid thru 5/11/25. Today is 4/15/25. More

I was able to negotiate a good deal on a 24 Pathfinder. Henry was very patient and helpful. Henry was very patient and helpful. More

Negative Stars for this dealership and Nissan Consumer Affairs. Thank You Hannah for doing absolutely nothing. Bayshore Nissan Service department refusing to perform a minimal cost RECALL. Shame on you N Affairs. Thank You Hannah for doing absolutely nothing. Bayshore Nissan Service department refusing to perform a minimal cost RECALL. Shame on you Nissan!!!! Excuse after Excuse to not do a recall ????? Nissan Service" NICK" you lied first and thus put the safety of my children and Family at risk for a repair which would cost you 0 Dollars. Stay away from this dealership at all cost if you value the safety of your family. I Have contacted the NHTSA to file a complaint against this dealership and apparently many complaints about this dealership. All this resistance from Nissan for a simple SAFETY RECALL. Next Stop States Attorney General! More

I had an amazing experience with Andy, my service advisor, and Jeff, the technician. They recently replaced my alternator, and the entire process was smooth and stress-free. Andy was professional, co advisor, and Jeff, the technician. They recently replaced my alternator, and the entire process was smooth and stress-free. Andy was professional, communicative, and made sure I understood everything about the repair. Jeff did a fantastic job with the installation—efficient, skilled, and thorough. My car is running perfectly thanks to their expertise. I truly appreciate their honesty and top-notch customer service. Highly recommend Bayshore Nissan and them for any automotive needs! More