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Nissan of Bakersfield
Bakersfield, CA
1,101 Reviews
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Showing 1,101 reviews
February 14, 2018
Berry good Excelente trabajo esplica todo bien y me alludo a entender todo aserca de mi carro y es muy buena bendedora yo la recomiendo a todas las personas para Excelente trabajo esplica todo bien y me alludo a entender todo aserca de mi carro y es muy buena bendedora yo la recomiendo a todas las personas para que ballan con ella More
by Tania,azul223
Employees Worked With
Martha Quiroz, Martha Quiroz
February 13, 2018
Welcomed I immediately felt very welcomed and was attended to quickly. Very nice atmosphere and got the help I needed. I would gladly return in the future. I immediately felt very welcomed and was attended to quickly. Very nice atmosphere and got the help I needed. I would gladly return in the future. More
by bcasillas2220
Verified CustomerEmployees Worked With
Lilly Gonzalez, Victor Ramirez
February 13, 2018
Friendly staff Staff is friendly & knowledgeable, but suggested wait times & call backs are lengthy. Rep failed to call my cell phone when vehicles diagnosis was rea Staff is friendly & knowledgeable, but suggested wait times & call backs are lengthy. Rep failed to call my cell phone when vehicles diagnosis was ready. Wait time was 10am-3:30pm. I had to find Rep for questions my files has 2 phone numbers & email address all were not used, but he was polite & apologetic. Looked to be over booked More
by Eli
Employees Worked With
Victor Ramirez
February 13, 2018
Highest level of service As soon as I drove into the service department, I was welcomed by Richard Gathenji who greeted me with a smile. He was very thorough in explaining the As soon as I drove into the service department, I was welcomed by Richard Gathenji who greeted me with a smile. He was very thorough in explaining the process as well as the work performed. He was very professional had a calm demeanor and extremely helpful. I will gladly recommend to my friends and return when additional service is required. The car wash was an added treat to my service. Thank you! More
by botita64
Employees Worked With
Richard Gatthenji
February 13, 2018
Excellent service from Victor Ramirez I was very satisfied with the service provided by Victor, he was able to accommodate to all my needs. The whole process was very fast I didnt have to I was very satisfied with the service provided by Victor, he was able to accommodate to all my needs. The whole process was very fast I didnt have to wait too long, he quickly set me up with a rental and kept me up to date on my vehicle’s status. My car was ready that same week which was very surprising to me since it was in there for a transmission replacement, I work at a dealership myself and based on what I see at work I was expecting the job to take at least two weeks. I will definitely be back for my regular services. More
by maribelmartinez1990
Employees Worked With
Victor Ramirez
February 13, 2018
Always great here Always a great Service here. this is my 3rd car I have gotten at this dealership, works are always friendly and quick to help. Will be coming back a Always a great Service here. this is my 3rd car I have gotten at this dealership, works are always friendly and quick to help. Will be coming back again. More
by pjyanez01
Employees Worked With
Rudy Rivero
February 10, 2018
Worst experience ever I came to Nissan of Bakersfield to test drive the Nissan Rogue. I was in the market to buy a car but I was looking at multiple car brands and cars and I came to Nissan of Bakersfield to test drive the Nissan Rogue. I was in the market to buy a car but I was looking at multiple car brands and cars and wasn’t set on one yet. Jerry was helpful with looking for different types of Nissans but when it came towards the end, we went inside to discuss options. I told him upfront I was just looking. He asked to run my credit and before I signed the paper, I asked how bad it would hurt my credit. He told me that it would only affect it a few points. He was trying so hard for me to buy the car that I don’t think he realized how uncomfortable I was getting. I started to feel like it was harder and harder to say no and walk out. Mention that I told him multiple times that I wasn’t planning on buying a car today and my answer was solid. I didn’t buy the Nissan but a few weeks later I purchased a car from a different car company. When the ran my credit, they noticed that Nissan ran my credit though SIX banks. Never did Jerry inform me of this every time he came back from talking with his manager about deals and prices. I am so frustrated with the lack of putting the customer first. I also found out the Jerry lied to me regarding his claim that after 4 months of making payments, I could go to a bank and they would refinance my “new car” and I would be likely to get 0% interest. I learned from multiple people that his statement was wrong. When you go in after four months, I would refinance a used car and the likelihood of getting 0% was unlikely. I will never buy a Nissan because of this experience and I will never refer anyone to this dealership ever. More
by Bakersfield1234
Employees Worked With
Manager: Ron Cologial, Jerry Lopez
February 07, 2018
I was happy when I left the lot with my new car! Myra was very helpful. She worked with me and was comfortable asking her boss questions for me regarding the sale of the car. She had great customer s Myra was very helpful. She worked with me and was comfortable asking her boss questions for me regarding the sale of the car. She had great customer service. More
by Carriej27
Employees Worked With
Myra Sanchez
February 06, 2018
Great experience, excellent salespeople From beginning to end, Martha made this experience wonderful. I was able to text her in regard to everything going on and set everything up before I e From beginning to end, Martha made this experience wonderful. I was able to text her in regard to everything going on and set everything up before I ever stepped foot in the dealership with the confidence of knowing I was approved beforehand. More
by Tarabratcher88
Employees Worked With
Martha Quiroz
February 02, 2018
Nv 200 Great customer service and the product was delivered perfect. I would recommend all my friends to that dealership. It’s always nice to buy a vechica Great customer service and the product was delivered perfect. I would recommend all my friends to that dealership. It’s always nice to buy a vechical with perfect service. More
by 15clean15
Employees Worked With
Ariel Rubio, Myra Sanchez
