Nissan of Bakersfield
Bakersfield, CA
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Airbags repair Ariel was great, he is friendly and puts you (customer first) i appreciated that he took the time to explain what my car needed but was not pushy abou Ariel was great, he is friendly and puts you (customer first) i appreciated that he took the time to explain what my car needed but was not pushy about selling. More
Communication Shuttle service: friendly, though could've been more efficient with drop off locations. Mechanic: did not denote main concern that brought me in. I Shuttle service: friendly, though could've been more efficient with drop off locations. Mechanic: did not denote main concern that brought me in. I would've appreciated then informing me the recommended services via phone so i may approve services to be rendered and not have to schedule another time to visit. Phone wait time is excessive More
Outstanding Nissan staff did their best to meet my needs in every way possible. The staff was friendly and very professional. I would definitely recommend Nissan Nissan staff did their best to meet my needs in every way possible. The staff was friendly and very professional. I would definitely recommend Nissan to others More
After 3 calls. ..i spoke to someone who provided great custo I called a Thursday wanting a quote,explanation of services and an appointment. I had to call 3 times because people were rushing me off the phone. It I called a Thursday wanting a quote,explanation of services and an appointment. I had to call 3 times because people were rushing me off the phone. It was horrible because people didn't answer my questions. I finally received a call back from Raul. I was frustrated at this time because of all the runaround i had been given. He was courteous, respectful, understood my frustration, and was able to answer my questions. I applaud his patience. Thank you to him, i did get my car serviced. More
Good service Nissan ofbakersfields always takes care of me and my vehicle. Victor goes beyond customer service, I get treated like family. I will come back for ser Nissan ofbakersfields always takes care of me and my vehicle. Victor goes beyond customer service, I get treated like family. I will come back for service and sales More
Great experience, everyone was really helpful. Great experience with my car detail . My car came back looking really clean and fresh . The workers were awesome & Ariel did a great job with costumer Great experience with my car detail . My car came back looking really clean and fresh . The workers were awesome & Ariel did a great job with costumer service . I will definitely recommended Nissan for future car details. More
Car service Very attentive and helpful polite and answered all my questions will go back definitely keeps you informed with all progress of your car and what is Very attentive and helpful polite and answered all my questions will go back definitely keeps you informed with all progress of your car and what is needed More
Blindsided No comment, at this time. Will be speaking to a manger tomorrow hopefully. After reviewing paperwork found some descrepencies, need some clarificati No comment, at this time. Will be speaking to a manger tomorrow hopefully. After reviewing paperwork found some descrepencies, need some clarification on total of vehicle. More
Richard is a cool guy It was the first time I met Richard and he was very professional when dealing with the customer. He informed me about the status of the service before It was the first time I met Richard and he was very professional when dealing with the customer. He informed me about the status of the service before it was done and when its done he explained every detail of the service. More
Went to get oil change and got a new ride Took my car for a oil change and got a call from Mayra at Nissan with an offer to trade in my 2013 Altima. When I went back to Nissan Mayra was unavai Took my car for a oil change and got a call from Mayra at Nissan with an offer to trade in my 2013 Altima. When I went back to Nissan Mayra was unavailable, so she had Eric Silva help me. Eric was very helpful and worked with getting me in a trade in that I was very happy with. Mayra also came by to check on our progress when she became available. I was happy with the service they provided and left with a much newer car More