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Nissan of Bakersfield
Bakersfield, CA
1,101 Reviews
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Showing 1,101 reviews
April 19, 2018
Great service, very attentive to my time and service. Ariel is great ! From the beginning he was super nice and was very helpful with the service I needed done. If I ever have to go back for another servi Ariel is great ! From the beginning he was super nice and was very helpful with the service I needed done. If I ever have to go back for another service I would definitely go with Ariel! More
by stephanie_r16
Verified CustomerEmployees Worked With
Ariel Rubio
April 19, 2018
Quick service The work on my vehicle was completed very quickly and my vehicle was returned to me sounding just like new and nice and clean. I would definitely retu The work on my vehicle was completed very quickly and my vehicle was returned to me sounding just like new and nice and clean. I would definitely return for future services needed. More
by ANABEL.MUNOZ24
Employees Worked With
Ariel Rubio
April 19, 2018
Amazing really good and fast service didn’t have any problems with the people thier. What I really liked was that wat they told me what was the problem that w really good and fast service didn’t have any problems with the people thier. What I really liked was that wat they told me what was the problem that was the problem no runs around More
by LEOSALAIS86
Employees Worked With
Victor Ramirez
April 18, 2018
Nissan service Service was great, I was advised of additional items that needed repaired they got the repairs done quickly I appreciate the advance notice they give Service was great, I was advised of additional items that needed repaired they got the repairs done quickly I appreciate the advance notice they give me when parts are showing wear & should be replaced. Since I take this vehicle off road in the desert I feel confident that I won’t be stranded with no cell service or repairman for miles More
by sbailey
Employees Worked With
Jesus Talamantes
April 17, 2018
Worlwide great customer assistance! Jesus from service dept deliver outstanding assistance to clients thanks for your help! Ariel Rubio was also a great pro explaining to clients what's Jesus from service dept deliver outstanding assistance to clients thanks for your help! Ariel Rubio was also a great pro explaining to clients what's going on... More
by FERDIFOTOWORKSHOPS
Employees Worked With
Ariel Rubio, Jesus Felix
April 17, 2018
Good service My service advisor focused on what I came in there for. He did not try and sell me anything that was unessesary. He also got me a quote on my winds My service advisor focused on what I came in there for. He did not try and sell me anything that was unessesary. He also got me a quote on my windshield as I had asked him to. More
by JEFFPASHA34
Employees Worked With
Richard Gatthenji
April 16, 2018
WENT FROM GREAT TO TERRIBLE First service diagnostics . I repeatedly asked if it the diagnostics was a FULL diagnostic and if everything would be checked . I was reassured it wou First service diagnostics . I repeatedly asked if it the diagnostics was a FULL diagnostic and if everything would be checked . I was reassured it would be and how “amazing” the “multi point diagnostics” was . Once it was done and problems were fixed ... I began hearing a noise . I called the guy back and made him aware of the noise and he said we’d schedule another appointment. I was curious as to why there were still “unfound” Issues when we just had this diagnostics and my warranty just paid for multiple things to be fixed . He went on saying they only check things from Initial complaint or concern . I reminded the guy prior I asked multiple times will EVERYTHING be checked with the diagnosis. Long story short I feel Nissan DIDNT DO A THOUROUGH JOB AS PROMISED or the associate helping me isn’t too aware on your own services . I was told the diagnostic checks everything and although $6,000 of work was done , there is still issues ! And he claims it’s cause “I didn’t initially bring it up” when from the get I asked if it would detect ALL PROBLEMS AND STRESSED THAT & how I wanted everything checked and made sure it was set . That wasn’t done ! I was made to feel as though I’m at fault . Issues are still occurring and yet I haven’t went back because Nissan lies, then blames customer. More
by DERANIQUEH
Employees Worked With
Raul Fileto
April 15, 2018
Great experience The service coordinators at this service center are always very nice and helpful. I feel as though they care about their customers and their experienc The service coordinators at this service center are always very nice and helpful. I feel as though they care about their customers and their experience. I have several routine maintenance issues with my car at the moment, but instead of pestering me to take care of them all they listened while I said that I'm planning on taking care of them one at a time. Also the cashier was very helpful in helping me figure out a problem I was having with my card, and did not get frustrated as we tried to figure out a solution to get the bill paid. More
by vrgriffeth
Employees Worked With
Raul Fileto
April 15, 2018
GreT sevice for a Saturday Morning Had a great experience on a Saturday Morning. My wait was about 45min. Starbucks coffee available, Internet, phone chargers and a comfortable wait are Had a great experience on a Saturday Morning. My wait was about 45min. Starbucks coffee available, Internet, phone chargers and a comfortable wait area. Overall a great experience. More
by Bobby s
Employees Worked With
Magdiel Monterrosa
April 14, 2018
It was a recall on the Tanaka airbags Everyone was friendly and very helpful and when I returned next day because my airbag light was flashing they were also very understanding and help Everyone was friendly and very helpful and when I returned next day because my airbag light was flashing they were also very understanding and helpful More
by katiemannray
Employees Worked With
Jesus Talamantes, Desiree Ornelas, Brach'e Hayes
