Nissan of Bakersfield

Oil Change Made an appointment at 4:45, took my car in an hour before my appointment. Service still took an hour. Although Ariel was not my service provider this Made an appointment at 4:45, took my car in an hour before my appointment. Service still took an hour. Although Ariel was not my service provider this go around, I appreciate that he acknowledges people who he has helped out before and goes out of his way to say hi. He is the reason I will always come back in the future for any service on my car. More

Loved my rep Our rep was fantastic he’s wasn’t pushy or arrogant like some car salesmen can be he understood our needs and wants and took his time helping us under Our rep was fantastic he’s wasn’t pushy or arrogant like some car salesmen can be he understood our needs and wants and took his time helping us understand everything involved. More

Awesome staff. The sales man, David, was great. He was patient and kind. Helped me to feel comfortable with my decision. We are very happy with our purchase. We appr The sales man, David, was great. He was patient and kind. Helped me to feel comfortable with my decision. We are very happy with our purchase. We appreciate sales men like him. He is definitely a vital part of your company. More

Great customer service every time I go it’s quick Fast oil changes and they even wash your car after you get services done ! Nissan is then best and there staff give 100% customer service ! Fast oil changes and they even wash your car after you get services done ! Nissan is then best and there staff give 100% customer service ! More

Good see Great staff, helpful when we took our car in. We appreciate the hard work, we just didn’t like when they said that our warranty wouldn’t cover if we d Great staff, helpful when we took our car in. We appreciate the hard work, we just didn’t like when they said that our warranty wouldn’t cover if we didn’t bring it in to dealer for service. I’m sure it should cover all no matter where we got service because we have service records. More

Very quick and professional, Very happy and I requested vehicle drop off and it was done and services completed .detail I guess they don’t vacuum or clean inside not to happy abou Very happy and I requested vehicle drop off and it was done and services completed .detail I guess they don’t vacuum or clean inside not to happy about that .. More

Lack of follow up We like the car a lot. Edgar the salesman did a pretty good job during the sale. His follow up has been poor. We bought the car 2 weeks ago on a Sunda We like the car a lot. Edgar the salesman did a pretty good job during the sale. His follow up has been poor. We bought the car 2 weeks ago on a Sunday. A part was missing near the front bumper and he said it was ordered and will be in later that week and YOU WILL BE NOTIFIED. As of this date we have heard nothing. I know I could call and I am sure I will have to do that but I’m the past with other dealerships when you wait they say we don’t know anything about it then you have to argue to get what was to be a simple task. I would rate it hire because he was good when he made money but I am keeping it real that it will be hard to recommend this location unless something happens soon. I will recommend the Rogue but suggest that get it somewhere else More

Very good service Excelent service Victor Ramirez very nice and friendly he was answer any cuestión he was there in all the time I’m very happy Thanks victor Ramire Excelent service Victor Ramirez very nice and friendly he was answer any cuestión he was there in all the time I’m very happy Thanks victor Ramirez More

Best customer service I purchased a Sentra 2017 off the lot and was told the car was certified. On my drive home I heard a loud noise and felt air coming through by the cor I purchased a Sentra 2017 off the lot and was told the car was certified. On my drive home I heard a loud noise and felt air coming through by the corner of ththe windshield. I immediately messaged customer service and they told me to take it in when I could. I took my car in and was told I needed another appointment because they use a 3rd party to put the windshields in, and that I would be compensated with a tank of gas for my inconvenience of driving an hour away. My next appointment was suppose to be scheduled but when I got there no one knew about my appointment (I don't know whwhawhwhat went wrong there), but they provided shuttle service to the mall while I waited for the car to be serviced. It ended up having to be held over the weekend because of a different issue there might have been with the insulation. My car is currently at the dealership getting fixed and the customer service has been superb. At any other dealership, I feel this issue would have been handled horribly but Nissan's customer service has been very helpful and has made things a lot less stressful considering the circumstances. More

Commitment to Excellence 1) This is my sixth Nissan/Datsun vehicle purchase. All of them have been positive- in terms of reliability and availability of repair parts. 2) David 1) This is my sixth Nissan/Datsun vehicle purchase. All of them have been positive- in terms of reliability and availability of repair parts. 2) David O. went above and beyond the call of duty to complete this transaction. More