Nissan of Bakersfield

The worse experience in my life I purchased a vehicle 2015 model, I was told by the sales person and the sales supervisors that the vehicle had had only one owner; they showed me a c I purchased a vehicle 2015 model, I was told by the sales person and the sales supervisors that the vehicle had had only one owner; they showed me a clean CARFAX report. I stupidly trusted them. I noticed some abnormal driving conditions in the car that evening when I first drove the car home; it was very unstable on the Highway. I returned the car back to them right the day after of the purchase. One day later they gave me the vehicle back and I was told that they fixed the alignment on it. I drove it for probably 30 minutes on the highway and I noticed the same issues in the car. I was driving it back to the dealership again and lost control of the vehicle on the highway. I crashed because of the unsafe driving conditions of the car. They have refused all the responsibilities in this matter. Now the car is been fixed in a collision center, paid by my car insurance; the owner of the collision center showed me, once the car was dissemble to perform the repairs, that this car had been involved in previous accidents and they had made the repairs very unprofessionally, all "MICKEY MOUSE" repairs. What a shame Nissan of Bakersfield. I have tried to contact the sales supervisors and managers in regards of this bad situation but they are never available. If YOU are thinking at buying a recent model car do not even look at Nissan of Bakersfield. Be aware that even if the CARFAX reports show clean cars. Their vehicles have poor quality repairs from previous accidents. They buy all the cars from the auctions where all the rental companies dispose all their junked cars. I do not want anyone to put their life at risk as it happened to me. The employees of Nissan of Bakersfield are totally honest less at the time of selling their merchandise. More

Edgar very good sales man I was having issues with my brand new 2014 Altima since I bought it. I was very overwhelmed and Edgar was able to help me. He was very understanding a I was having issues with my brand new 2014 Altima since I bought it. I was very overwhelmed and Edgar was able to help me. He was very understanding and gave me a awesome deal on a 2015 Altima. Although I was upset with the lack of help Nissan was offering me to fix my 2014 Altima, Edgar really made up for it. I would recommend Edgar Valdez More

purchase of a Nissan Frontier I am very happy with the truck however the sales department was is dishonest with me.. I had to make a payment on my trade in and it has been well ove I am very happy with the truck however the sales department was is dishonest with me.. I had to make a payment on my trade in and it has been well over 20 days and they still have not paid off my trad in.. I was told it was paid off and that the check was going to be overnighted when they discovered it wasn't paid off. They said they were going to overnight the check two times... I am awaiting the results on the second attempt regarding the payoff on my trade in.... More

poor customer service Your advisor was very rude and said he could understand what I was trying to tell him when I went to pick up my car but he understood when drop it off Your advisor was very rude and said he could understand what I was trying to tell him when I went to pick up my car but he understood when drop it off. I am very unhappy with your service advisor. More

Took car for servicing in the morning at 10:00 AM. Receives Hello, I took my car for servicing at 10:00 Am in the morning and I received a call at 5:00 PM in the evening that they want to keep my car overnig Hello, I took my car for servicing at 10:00 Am in the morning and I received a call at 5:00 PM in the evening that they want to keep my car overnight for servicing. They messed my car's carfax report and in a previous visit, the service advisor requested to change some parts citing they are malfunctioning. When I checked them and verified in front of them, they are working fine. They want to charge customers money for the services and parts that are not required. High costs for small works. I dont recommend this service center for any car servicings. More

Took car for servicing in the morning at 10:00 AM. Receives Hello, I took my car for servicing at 10:00 Am in the morning and I received a call at 5:00 PM in the evening that they want to keep my car overnig Hello, I took my car for servicing at 10:00 Am in the morning and I received a call at 5:00 PM in the evening that they want to keep my car overnight for servicing. They messed my car's carfax report and in a previous visit, the service advisor requested to change some parts citing they are malfunctioning. When I checked them and verified in front of them, they are working fine. They want to charge customers money for the services and parts that are not required. High costs for small works. I dont recommend this service center for any car servicings. More

I don't trust their service department. We've taken our van in a couple of times, and they have a $98 diagnostic fee...a fee I think they charge just to pay for the time they spend looking for stuff they c van in a couple of times, and they have a $98 diagnostic fee...a fee I think they charge just to pay for the time they spend looking for stuff they can fix on the car. We took it in for a rattle, and they came back with $3800 in repairs to the timing chain, power-steering line, oil something or other, and brakes. Holy bleep! Also, their courtesy shuttle to and from your job stops running at 4:30, so you basically have a ride TO work, but not FROM work. Ugh! More

Bought my car from this joke end of January. Gave down payment and all in needed....so I was told. A few days later the salesman shows up at my door which is 75 miles away. Then goes to my work which is payment and all in needed....so I was told. A few days later the salesman shows up at my door which is 75 miles away. Then goes to my work which is another 20 miles away. He tells me they revised my contract to better terms. Should have known that was too good to be true. I look over contract and everything looks legit so I sign and give the Guy some more info he says he needed. I ask him if he needs anything else he saysno we're done and enjoy the car. Maybe a week later he asks me for a copy of my check stub which I'd already given them that info when I bought the car. And offered new ones when he came to my work. So I FAX him check stubs. He calls again a few days later. I'm at work and can't be spending my day resending info to people who are losing it obviously. So a week or so later...still asking for check stubs. So I send again AND mail em to be sure. Next day my boss calls n says the finance company was wanting her to FAX employment verification including pay info. So she sent it. I also got a note from my insurance that the finance Co had been added as lien holder. All is good. I get a call from dealership saying my approval is going to expire because I did not get them check stubs and add lien holder and give them references. I had given them 6 already. The next day I get a statement finally from the finance company Payment is due right away. So I call finance Co and ask best way to make payment. They advise western union so I go on my lunch and make payment. Called them back n gave confirmation number. He confirmed they recd pmt. All done. I figures dealership is behind on work. Finance Co says all is good. Almost two weeks later I get woke up at 9:30 my car is being repossessed by the DEALERSHIP! !!! Mind you this is almost two months after I drove off. I'm writing this before I can get ahold of the dealership but if they went that far over some papers THEY lost I can only imagine how. That's going to go over when I get aholdof them. Do not buy a car from them. I will do everything I can to make sure everyone knows their crappy ways! More

My car was traded in on May 29, 2009. There was a balance of approximately $4,500 still outstanding on the trade-in. The payment due-date was June 5---plenty of time for Nissan to pay off the balanc balance of approximately $4,500 still outstanding on the trade-in. The payment due-date was June 5---plenty of time for Nissan to pay off the balance as agreed. Nissan of Bakersfield did NOT pay off the car until July 3---yes, that is correct, July 3, and now I have a negative report on my credit. From June 14 on, I was assured that payment was being forwarded to the lender, and I would NOT need to worry about my credit rating. WRONG!!!! I have contacted an attorney, Nissan Corporate, and my next stop is the local media. This is outrageous!!!!!! More