Nissan of Athens - Service Center

It was a great experience. John did a great job taking care of my needs John did a great job taking care of my needs More

Hunter was great. He kept us a breast of the work on the vehicle and answered every question I had with professionalism. He kept us a breast of the work on the vehicle and answered every question I had with professionalism. More

Very clean and comfortable. Service writer was very knowledgeable aboiut my problem. However, the tech. let my car sit until the writer went back to see what was taking so long Service writer was very knowledgeable aboiut my problem. However, the tech. let my car sit until the writer went back to see what was taking so long only to find out he no effort let anyone know he didn't have the right tool that would allow him to finish the job. I had sat in the waiting room for 2 hours and now I have to do everything all over one more time. More

Got my oil changed they messed my transmission up I called service dep the man was very rud was not interested in helping me the man I talked with today is saying that it’s not there fault but why afte called service dep the man was very rud was not interested in helping me the man I talked with today is saying that it’s not there fault but why after the oil got checked the check engine light come on and my suv stopped pulling I had it put on a machine some where else the said that Nissan mechanic done something to the transmission because it is loosen pressure and Nissan still going to charge me 150.00 to do test it again More

Oil change didn’t fill washer fluid waited 30 after car was finished. Advisor wasn’t aware that my car was finished. Makes me feel like nothing was done to my car. was finished. Advisor wasn’t aware that my car was finished. Makes me feel like nothing was done to my car. More

My service man Jonathan top-notch. But I was a little upset of the cost to repair my AC But I was a little upset of the cost to repair my AC More

Excellent Service and good team work nice and friendly employees clean dealership very clean place employees clean dealership very clean place More

Jerry, our sales guy was great. Only after the deal was done did I find out that I was missing a front mat and only one Key fob was provided and the key was not even cut. Next time Only after the deal was done did I find out that I was missing a front mat and only one Key fob was provided and the key was not even cut. Next time I’ll make sure I have everything as it cost me over $250 to get a back up fob. Also, reminder to the dealer to check the gas tank As a courtesy to your customers. As I was about to drive away, I noticed there was only a quarter of a tank of gas, and when I asked for them to fill it out, they only filled it up halfway. Small items, but kind of soured my experience. More

Great customer service. They are always helpful and friendly. I would recommend highly to anyone wanting to buy a new car or to have service. They are always helpful and friendly. I would recommend highly to anyone wanting to buy a new car or to have service. More

We had a previous issue of being turned away for a service right after being told over the phone to bring our car in...it was not only pre-scheduled, but something quite routine - and despite a reply service right after being told over the phone to bring our car in...it was not only pre-scheduled, but something quite routine - and despite a reply we received on our Google Maps reviews, we had no correspondence with a manager, even after I contacted Nissan support with screenshots and was promised a reply. But, we gave them another try today for a service, and Bobby made it right! He was honest, thorough, very kind, and fair. Not to mention personable! A highlight was that y'all's shop let us know that a minor repair we wanted assessed was actually not needed/not useful - though it would've been fairly cheap if not free, it's still a green flag for a mechanic. More