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Nissan of Athens - Service Center

Athens, GA

4.6
2,670 Reviews
Call Service Center (706) 410-1914

2,670 Reviews of Nissan of Athens - Service Center

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December 02, 2024

We had a major repair and one of the parts was faulty. They didn't find the problem until we brought it in the third time and our mechanic had found the issue. More

by DGam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Dec 04, 2024 -

Nissan of Athens responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (706) 410-1914 so we may identify ways to improve your experience.

December 01, 2024

It seems like I have to problem with my vehicle almost every time I have it serviced there. More

by Raymond Parrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I never met these people
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Dec 02, 2024 -

Nissan of Athens responded

Hi Raymond, thank you for taking the time to leave us your honest feedback. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (706) 410-1914 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

November 28, 2024

My experience was great auston Cooper was super took care of me and told me exactly what services I needed and the price of it and the service was done on my car speedy More

by SUSIELUMPKIN1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Steed
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Dec 01, 2024 -

Nissan of Athens responded

Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2024

Everything went as planned. Oil change and tire rotation. High value with coupon. 7:30 am appointment, done by 11:00. More

by sjlush1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
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Nov 29, 2024 -

Nissan of Athens responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2024

Good welcome, good write up, would have been an excellent if you had coffee in the waiting area More

by Bill Gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sartain
Report | Print
Nov 27, 2024 -

Nissan of Athens responded

Hello Bill, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2024

Serge always provides excellent vehicle service advice and always watches over the servicing of my vehicles. More

by RAYMONDMORRIS637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge, Catherine Steed
Report | Print
Nov 25, 2024 -

Nissan of Athens responded

Hi, thank you so much for your feedback about Nissan of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 23, 2024

I was very pleased with the quality and speed of the service that I received. More

by carlsmithga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Report | Print
Nov 25, 2024 -

Nissan of Athens responded

Hi Carlsmithga, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

Best service department in town. I appreciate the exceptional customer service from Serge. 5 star rating well deserved. More

by doon245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge Brujako
Report | Print
Nov 25, 2024 -

Nissan of Athens responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 18, 2024

Everything went great - Nissan explained the problems found - provided the options and corrected the problem. I trusted their input. The Nissan is over 20 years old …. More

by MMPR8HD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bowers and Bobby (wish I could remember his last name
Report | Print
Nov 19, 2024 -

Nissan of Athens responded

Hi, thank you so much for your feedback about Nissan of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 18, 2024

Everyone there is so nice and goes the extra mile to make sure we are always taken care of! Excellent customer service ever! The Parts department is Top Notch! More

by HAC1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aahil Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Higgins, Catherine Steed, Sebastian Gilmer
Report | Print
Nov 21, 2024 -

Nissan of Athens responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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