Nissan of Athens - Service Center

Everything went great - Nissan explained the problems found - provided the options and corrected the problem. I trusted their input. The Nissan is over 20 years old …. found - provided the options and corrected the problem. I trusted their input. The Nissan is over 20 years old …. More

Everyone there is so nice and goes the extra mile to make sure we are always taken care of! Excellent customer service ever! The Parts department is Top Notch! sure we are always taken care of! Excellent customer service ever! The Parts department is Top Notch! More

I’m only giving this service center a 5 because of my experience with my service advisor, Bobby Garrett. I had to come in for a few things and was told there were two recalls on my car. They did not tell experience with my service advisor, Bobby Garrett. I had to come in for a few things and was told there were two recalls on my car. They did not tell me how long it would take. I was waiting for almost 4 hours. Bobby was so kind and apologized for the wait. He talked me through the other issues I was there for and was so pleasant to work with. If I ever have to come back to this dealership, which I hope I don’t, I will only work with Bobby. All other experiences I have had with this service center have been awful. More

Good service. Finished work in a timely manner. Nice waiting room while waiting for vehicle. Finished work in a timely manner. Nice waiting room while waiting for vehicle. More

Jonathan Magnus was the epitome of Great Customer Service! Very knowledgeable and very well versed in the vehicle! Service! Very knowledgeable and very well versed in the vehicle! More

. The service dept (Hunter) is very courteous and professional. The wait time is very short. professional. The wait time is very short. More

They have always been polite but it feels schetchy when I am there and this feels even worse am there and this feels even worse More

Dealer did not inform me of information about a brand new car at time of purchase. car at time of purchase. More

I was Disappointed because I had a 7:30 appointment and I was-told that the job was going to take about two hours, but it end up taking about eight hours Which was misleading to me. If I had known that, it was-told that the job was going to take about two hours, but it end up taking about eight hours Which was misleading to me. If I had known that, it was gonna take eight hours, I would have rescheduled that appointment because I had to pick my grandson up later in the afternoon which was pushing it. More

I love this dealership. The service dept (Nate Sartain) is very curteous and professional. The wait time is very short. The service dept (Nate Sartain) is very curteous and professional. The wait time is very short. More