Nissan of Athens

Abysmal customer service Dealership said I could come in at any time to have them look at why my radio and satellite goes out over night (and the clock changes to central time Dealership said I could come in at any time to have them look at why my radio and satellite goes out over night (and the clock changes to central time zone). Some days it stays out all day and others it comes back on later. I came in because they said they weren’t busy. I sat for 2 hours to find out that they had started the car and the radio was fine, so they had it back there just sitting. They said they could provide me a loaner car after the 2 hours, but the girl back there couldn’t understand that i don’t have a personal insurance policy. Waited another 15 minutes to have the girl treat me like a moron by asking me 3 times for my personal car insurance, when i told her all 3 times that i didn’t have a personal policy on a fleet vehicle. At that point they said they couldn’t help me and i wasted 2 1/2 hours there to get nothing done but my car started. The car is also only 3 months old and this started at the end of the 1st month! Nissan buyers.shoppers may want to think twice. More

Amazing!! The service experience was fantastic! Love this place. When I came to get my oil changed, I was greeted immediately. Everyone was so kind and they had The service experience was fantastic! Love this place. When I came to get my oil changed, I was greeted immediately. Everyone was so kind and they had so many snack and drink options!! Amazing! More

The best place ever!! This place is a gem! From the advisor to the technicians, they are just fantastic. While waiting I got to get some of them free snacks and drinks, wha This place is a gem! From the advisor to the technicians, they are just fantastic. While waiting I got to get some of them free snacks and drinks, what more can you ask for!!!!! FREE GUSHERS!!!! More

Tony Bowers and the Service Team are awesome! GREAT JOB I broke down in Athens in our company van. I contacted Tony Bowers, after having it towed to Nissan of Athens, Ga. The service department was very he I broke down in Athens in our company van. I contacted Tony Bowers, after having it towed to Nissan of Athens, Ga. The service department was very helpful in getting my problem solved. Wow! They even gave my van a wash before I picked it up! Awesome service! Thanks guys! More

Away from home but not alone I have just moved away from home for veterinary school and I'm about 4 hours away from everyone I know at home. On top of all the stress from classes I have just moved away from home for veterinary school and I'm about 4 hours away from everyone I know at home. On top of all the stress from classes the last thing I needed was car trouble, and what's worse is it was my transmission of all things! Nissan of Athens helped me to find the problem with my car and they gave me an estimate completely free of charge. After talking with my parents and deciding to get the repair done, nissan had my car back in my possession in 3 business days! I highly recommend them for anyone, especially stressed college students! And I highly recommend Heather for any car issues! More

Service and Parts department are awesome. Everyone is very helpful and knowledgeable with all parts and service questions. Tony is awesome and entire parts staff is very knowledgeable. Thank y Everyone is very helpful and knowledgeable with all parts and service questions. Tony is awesome and entire parts staff is very knowledgeable. Thank you for all your help with getting the car serviced. More

Looking for a new car I went in just to look and see if I want a new car I was treated very well . Darius Ross was very friendly i would send all of my family and friends I went in just to look and see if I want a new car I was treated very well . Darius Ross was very friendly i would send all of my family and friends to go see him More

Awesome experience second to none Great. Customer service love doing business with Nissan of athens can’t say enough good things about Nissan of athens best value anywhere wouldn’t tak Great. Customer service love doing business with Nissan of athens can’t say enough good things about Nissan of athens best value anywhere wouldn’t take my vehicles anywhere else More

Extremely arrogant and unprofessional Sales Manager When I questioned David, Sales Manager why the price of the car listed on the financing proposal was $500 more than what we agreed, he stated that he When I questioned David, Sales Manager why the price of the car listed on the financing proposal was $500 more than what we agreed, he stated that he ran the financing through Nissan which gave me a $500 rebate and that was how he was able to agree on the price of the car. So I asked if this meant that I could only get the car for our agreed upon price if I financed with a Nissan. He said yes. I states that was not ever mentioned and there was no discussion of the price being contingent upon financing with a particular company. He became offended and huffy as I expect loaned that I had been honest and he could not put a condition on the price and not communicate it to me. His response was “ yes I can because it is my car and my deal”. Nevermind the fact that I was only sitting there because as I was getting ready to walk out and keep looking, they approached me and wanted to know if I would buy that day if they met the price I was looking for. He is arrogant, rude and runs a sloppy show. After agreeing on the deal, I had to wait 1 hour and 20 minutes for the finance guy to even start on my papers. Then the find out from one of his employees that he talked bad about me after I left. We were told the 2nd key was missing and to come back in a couple of days and they would have it for us. Well we returned and as he saw my son walking up, he told the Salesperson.........we lost the key and I am not ordering them one because they already got a good deal on the car. So.......going back on his word. He would not return my call when I called the following day to ask for some accommodations with the financing. He sent word thru the Saleaperson because I had already gotten a good deal. So my job as a consumer is to negotiate the best deal I can with MY money and his job is to negotiate on behalf of the dealership. But because he fees “I won” he is pouting and refusing to provide any reasonable customer service. He is a total jerk!! The owner of this dealership needs to know how poorly David represents his dealership. And he claims he is the “top dog” at the dealership and there is no one over him other than the owner. More

Love it! Very pleased with not only my new car but also with the over all experience with everyone who helped me on getting it. Loved it! Very pleased with not only my new car but also with the over all experience with everyone who helped me on getting it. Loved it! More