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Nissan Of Redlands - Service Center

Redlands, CA

4.4
1,185 Reviews

1,185 Reviews of Nissan Of Redlands - Service Center

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October 24, 2024

Liked how long it took to complete the job. It took a shorter time then quoted. More

by PAMELA.BROWN.MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Nissan Of Redlands responded

Hi Pamela.brown.morgan, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

My rep Paul was good also Jesus was very helpful they made me feel comfortable More

by cmbeltran@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul/jesus
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Oct 26, 2024 -

Nissan Of Redlands responded

Hi Cmbeltran@hotmail.com, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2024

Quick and friendly service. Service Tech Dennis was awesome. Check in and out was speedy. More

by SBALLARDO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Salvellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Nissan Of Redlands responded

Hi Sballardo19, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2024

Excellent service and professional. Set realistic expectations and kept me up to date with the status of my repair. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Nissan Of Redlands responded

Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2024

good work, but took a lot longer for a quick oil change, usually i wait about 1.5 hours or less, this last time it took 3 hours, not sure if they still have the Express service they had before which is the More

by FRANKMANIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Nissan Of Redlands responded

Frankmanic, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We do apologize for any inconvenience this might have brought to you.

October 20, 2024

The employees are always nice and willing to assist you with whatever situation you need help with. More

by Wwll2pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim Scott
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Oct 25, 2024 -

Nissan Of Redlands responded

Hi Wwll2pac, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2024

Chris Concepcion in the Service Department was incredibly helpful! Very thorough and kept me posted along the way with all of the work being performed. Thank you! More

by JULIEELLISCREATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Concepcion
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Oct 25, 2024 -

Nissan Of Redlands responded

Hi Julieelliscreations, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2024

Great customer service by Chris definitely coming back vehicle was done in a timely manner thank you More

by MARAVILLADAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 25, 2024 -

Nissan Of Redlands responded

Hi Maravilladavid, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2024

I was made aware of all my cats service needs and they were handled promptly More

by FFLYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not applicable
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Oct 19, 2024 -

Nissan Of Redlands responded

Hello FFLYONS we take pride in the work we do and we appreciate your business here with us if there is anything else we can do for you please don’t hesitate to reach out.

October 17, 2024

Went for bad battery no help counter person say battery good l told him I was having trouble every morning starting I had jump started for 4 days. My battery only 1 year old.i had to buy a battery. Thank G More

by RICARDO_HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't get
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Oct 25, 2024 -

Nissan Of Redlands responded

Ricardo_herrera, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 793-3377. We look forward to hearing from you.

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