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Nissan Of Redlands - Service Center

Redlands, CA

4.4
1,185 Reviews

1,185 Reviews of Nissan Of Redlands - Service Center

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January 20, 2021

When I arrived Jahan immediately help me with my service and in a timely manner I appreciate it he also asked if I needed a wash More

by IYSHIA.COLE103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2021

Mr. JC in the service department is always very pleasant and explains the service performed on your car. He also details what is expected for future needs. Thank you so much for your courteousness and great More

by La Verne Smith Clayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2021

Had to get upset just to get what was promised to me not acceptable when you buy a brand new truck Service department very bad not having part that was promised to me on that day More

by ABE.GARCIA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Gonzalez, Carlos Mancilla
January 19, 2021

Excellent personal service and knowledgable mechanics. Outstanding job - I've come to expect it from Metro Nissan! Special thanks to Tom and Carlos, and everyone else who took good care of me and my Sentr More

by PARSONBROWN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirk, Carlos Mancilla
January 19, 2021

Got a oil change and a air filter change which went fine they offered a free car wash we accepted. But for the second time they failed to wash it. More

by WATTERSON1092
Recommend Dealer
Yes
Employees Worked With
Kevin Griffin
January 19, 2021

I was told that I would have a car wash, after waiting 2 hrs for an oil change then asking when car would be done, was told it was in car wash, waited another 30 minutes then left Car was not washed! More

by NADEEN1937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mancilla
January 19, 2021

Matthew V, is always very pleasant and explains the service performed on my car. He also details what is expected for future needs. Thank you so much for your courteousness and great work performance. More

by JENNYBO2000
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matthew Vinzon
January 15, 2021

Great service, wonderful people, a bit expensive or you want would have received 5 Stars so l need to write more l hope that the person who reads this and all of the staff have a wonderful day. And be safe More

by PRSMPSN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Griffin, Carlos Mancilla, Matthew Canepa
January 14, 2021

i had a terrible customer service experience , literally worst customer service ever, everyone there is unhelpful. i would not recommend this dealership to anyone I know. More

by CARMELASMITH18
Customer Service
Recommend Dealer
No
Employees Worked With
Matthew Canepa
January 14, 2021

We like your Customer service and your and your services we like to go and do our oil change there we like going to see you guys you do the service right More

by SANIVAN2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty York
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