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Nissan Of Redlands

Redlands, CA

4.5
1,673 Reviews

1665 Industrial Park Ave

Redlands, CA

92374

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1,673 Reviews of Nissan Of Redlands

October 29, 2024

They would not honor my platinum card that gives me free car washes for the life of the car because there are no longer Metro, which really sucks they’re still Nissan More

by kaficayce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JORGE BARRERA, Adan Ramos
Nov 01, 2024 -

Nissan Of Redlands responded

Kaficayce, we strive for 100% satisfaction, and we regret to find out that this was not the case. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (909) 793-3377 so we can work towards a resolution. We look forward to hearing from you.

October 29, 2024

wait more that 2 hours for a oil change and rotation my appointment was at 7 am and I left after 9 More

by fantomas88_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adan Ramos
Nov 01, 2024 -

Nissan Of Redlands responded

Fantomas88_2000, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 793-3377. We look forward to hearing from you.

October 28, 2024

The staff is professional and knowledgeable. It’s easy to make appointments online. This is my second Nissan. More

by thomashill55
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jahan Carter, Helena Hurtado
Nov 01, 2024 -

Nissan Of Redlands responded

Hi Thomashill55, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

They did a wonderful job explaining everything and got me a great deal! Super good experience More

by alitzel.trevilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Jesus Torres
Nov 01, 2024 -

Nissan Of Redlands responded

Alitzel.trevilla, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2024

I had the worst experience if my life in the Service Area. One of the staff, was Very Rude when i asked for help. Her name is JENNIIFER. NOBODY GREETED me when i came in. i WILL NEVER GO TO THIS PLACE More

by CYNTHIA.HELMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JENNIFER RUDE, Jahan Carter
Nov 01, 2024 -

Nissan Of Redlands responded

Cynthia.helms, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (909) 793-3377.

October 25, 2024

Adan’s customer service was superb. He was extremely helpful to me as he effectively communicated all my car service needs and making sure I had a rental car in the mean time. More

by SARAMONET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Ramos
Oct 26, 2024 -

Nissan Of Redlands responded

Hi Saramonet, thank you so much for your positive comments about Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

Took about 2 hours for a tire rotation. Additionally, they took the new sticker off that stated my next service and put a mileage that is less than my current mileage as my next service. More

by MAUIJS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adan Ramos
Oct 25, 2024 -

Nissan Of Redlands responded

Mauijs14, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 793-3377. We look forward to hearing from you.

October 24, 2024

Liked how long it took to complete the job. It took a shorter time then quoted. More

by PAMELA.BROWN.MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Ramos
Oct 25, 2024 -

Nissan Of Redlands responded

Hi Pamela.brown.morgan, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

My rep Paul was good also Jesus was very helpful they made me feel comfortable More

by cmbeltran@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul/jesus , Jahan Carter
Oct 26, 2024 -

Nissan Of Redlands responded

Hi Cmbeltran@hotmail.com, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2024

Muy buen servicio muy amables y atentos los recomiendo al 100 % porque ahi si te ayudan More

by marcodelgado612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar, Jesus Torres
Oct 25, 2024 -

Nissan Of Redlands responded

Hola marcodelgado612 muchas gracias por sus comentarios, y gracias por su compra. No se le olvide que si ocupa cualquier cosa por favor de llamarnos y aqui estamos para servirle.