Nissan Of Greenville - Service Center
Greenville, TX
8 Reviews of Nissan Of Greenville - Service Center
Terrible service department. Took truck in for warranty work. We’re not responsive and hard to get updates. Gave me a list of 11 service items they wanted me to pay for. Took Took truck in for warranty work. We’re not responsive and hard to get updates. Gave me a list of 11 service items they wanted me to pay for. Took truck to Eastern Nissan. 90% of my list of 11 must do , we’re not must do and what truck really needed was brakes . Never get any Service done at Greenville Nissan! More
Be weary of their service department. Seems like they try and scam college kids into paying for way more than then need. They wanted $7500 from me but my car actually had a simple fix tha Seems like they try and scam college kids into paying for way more than then need. They wanted $7500 from me but my car actually had a simple fix that was less than $125. Please go someplace else if you need work done. More
Outstanding service. .. Stephen Ryan is an outstanding service manager. He worked extremely hard to make my Nissan back where it was supposed to be. He kept me up to dat .. Stephen Ryan is an outstanding service manager. He worked extremely hard to make my Nissan back where it was supposed to be. He kept me up to date the entire process. Very respectful, and Professional in all as aspects of Nissan. Thanks for making my day complete. I will return. THANKS! More
So far I can tell you that service doesn’t answer phone. Extended warranty on car, pshhh!!! Lied to about that by the finance manager, what a joke. So tired of people lying to consumers and not being held Extended warranty on car, pshhh!!! Lied to about that by the finance manager, what a joke. So tired of people lying to consumers and not being held accountable. Management I advise you fix this. I assure you I will make sure I blast repeatedly the incompetence of your dealership daily. No one returns calls. Phone system won’t let you leave a message unless you know the extension. Furthermore leaving a message does no good because your employees don’t call you back. You are a horrendous dealership. Fix it please. More
Scheduled Maintenance Had a 3'o clock appointment to have my tires rotated and oil change. It is 4 'o clock and my vehicle has not even been moved, appointments here are a Had a 3'o clock appointment to have my tires rotated and oil change. It is 4 'o clock and my vehicle has not even been moved, appointments here are a wast of time no difference in just driving in. More
Best Service Ever Received After purchasing a new 2013 Sentra from this dealership I began to use their service department. This has been the best experience I've had in my 37 After purchasing a new 2013 Sentra from this dealership I began to use their service department. This has been the best experience I've had in my 37 years of driving. First of all, with the purchase of my car came free oil changes. That got me used to the service reps and helped me to feel confident in the knowledge they shared with me about the upkeep of my car. I never felt pressured to have anything done it was always given to me as "this is what's going on with your car, it's something you may want to consider alittle down the road". It is a professional atmostphere where I'd feel very comfortable waiting for my car if I had to. Thankfully with their shuttle service it is just so easy to drop the car off and be taken to work and not have to miss anytime off. I'm always picked back up at my convenience. The shuttle service staff has always been polite and glad to assist me. I feel confident in knowing the service department at Greenville Nissan is going to help me in keeping my Sentra on the road safely and economically! Thanks for all you do Greenville Nissan! More
CROOKS If there were a way to give a negative star rating I would have selected it because 1 star is entirely too generous for Nissan Of Greenville. On 1 If there were a way to give a negative star rating I would have selected it because 1 star is entirely too generous for Nissan Of Greenville. On 10-29-2015 a family member (retired school teacher on fixed income and first time buyer) purchased a new Nissan Altima at Nissan Of Greenville. She was completely and totally taken advantage of by this dealership. They have lied, misled, substantially overpriced the new Altima, substantially underpriced the trade-in (by the General Managers own admission), and up-sold $4000.00 dollars’ worth of useless aftermarket warranty using scare tactics without even bothering to explain the factory warranty coverage. And now, to top it all off they are refusing to pay the $1007.00 dollars to owed to Nissan Motor Credit on the trade-in. The lying crook Finance Manager "Ernesto" is now trying to say they had no way of knowing that there was a balance left on the trade-in (financed by Nissan) and therefore do not intend to pay (effecting the family members credit). A formal complaint has been filed with Nissan Motor Corporation about this dealership and its senior management staff. MY ADVICE, STAY AWAY. THERE ARE HONEST CAR DEALERS IN THE DFW AREA, NISSAN OF GREENVILLE ISN'T ONE OF THEM. Have a nice day Nissan Of Greenville ;-) More