116 Reviews of Nissan Lake Country - Service Center
Great dealership, but getting an o oil change takes too long. Dropped off vehicle and had to call back to check in to see how long it would take after waiting for over three hours. They told me you’d be r long. Dropped off vehicle and had to call back to check in to see how long it would take after waiting for over three hours. They told me you’d be ready in 10 minutes, showed up 15 minutes later and vehicle still was not ready. Ask them how much longer and said I needed to be somewhere. They told me another 10 minutes and had me wait in the waiting area. 15 minutes later I received my vehicle from the car wash and dried. Oil change was fine. Drove around with spotty vehicle. This is happened every time, I pick up my vehicle from the oil change service. If you drop your car off, it should not take four hours to get your car back. I even had an appointment. It was not just a drop in. This needs to be worked out. More
Really Exceptional Service. The facility is brand new. The technology is leading edge. They did some scan of my tires and were able to tell me tread depth. I received a full dia The facility is brand new. The technology is leading edge. They did some scan of my tires and were able to tell me tread depth. I received a full diagnostic report, and the tech did a nice job explaining everything. Definitely Highly Recommend. More
Great customer service! Had some quality issues with my detail. Reggie was a true professional and made me feel like the most valued customer they have. However the detail h Had some quality issues with my detail. Reggie was a true professional and made me feel like the most valued customer they have. However the detail had some flaws; most importantly the permanent a scratching of my speedometer cover. More
Helpful did a good job. Would deal with again over explain stuff didn’t fix all problems since they were not able to recreate them. Would deal with again over explain stuff didn’t fix all problems since they were not able to recreate them. More
This was my first visit to Nissan Lake Country. The service was prompt and attentive. There were a couple additional services recommended, but they were not pushy. I was aware of a couple of them, The service was prompt and attentive. There were a couple additional services recommended, but they were not pushy. I was aware of a couple of them, so no surprises. I believe they were absolutely honest with me - something I would not say about another dealership in the area (not Nissan). I will continue to have my vehicle serviced at Nissan Lake Country. More