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Nissan Lake Country - Service Center

Oconomowoc, WI

4.8
111 Reviews

111 Reviews of Nissan Lake Country - Service Center

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January 23, 2025

Reggie was great and kept the cost of the repair down as much as possible. More

by gtimler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Nissan Lake Country responded

Thank you for the kind words for Reggie and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-522-7200

January 18, 2025

They are very kind and helpful and made the experience easy for my family and I. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Nissan Lake Country responded

Thank you, Jordan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 262-522-7200

January 18, 2025

Haley was very nice and kept me updated on my car. The shuttle driver was ready immediately to take me home. More

by TINACOXDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Nissan Lake Country responded

Tina, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haley met your expectations. Thank you for choosing Nissan Lake Country, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-522-7200

January 09, 2025

It was an overall amazing experience! Reggie as always provided excellent service during our visit! More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Nissan Lake Country responded

Liz, thank you for choosing Nissan Lake Country. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-522-7200

December 31, 2024

This is an outstanding clean modern dealership. The staff is professional friendly and very efficient. While this facility is first class, it’s the staff that really make this dealership stand More

by thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Madison
Jan 02, 2025 -

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

December 28, 2024

I made an appointment to drop off vehicle at 3. Instead I got a ride and dropped I off in the morning. They had it done by noon. Fast and accurate. More

by WHOWHAT376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Nissan Lake Country responded

Thank you for choosing Nissan Lake Country. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-522-7200

December 20, 2024

I went in for a basic oil change. What I got was a complete oil change, full inspection, full diagnostic report, and a very nice car wash. Reggie is a pleasure to deal with. He is ver More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Nissan Lake Country responded

Thank you, Craig, for sharing your thoughts about your experience with Nissan Lake Country. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-522-7200

December 19, 2024

Best dealership I have ever worked with! The staff is amazing and caring. They respect your time and value your needs. More

by Leah Weninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tetzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Nissan Lake Country responded

It has been a pleasure serving you, Leah. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan Lake Country, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-522-7200

December 03, 2024

Haley was very professional and courteous. She made the service very comforting and necessary. She made it a wonderful and welcoming experience to be at Nissan of Lake Country. Thank you for y More

by Jerry.nguyen09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stamates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Tetzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Dianov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Berard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bergemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Westenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sorenson
Dec 03, 2024 -

Nissan Lake Country responded

Thank you so much, Jerry, for your excellent review! We are so glad that Haley had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan Lake Country to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-522-7200

November 22, 2024

We wonder why they had no record of us being there before when we spent almost $800 a little over a year ago. More

by SREWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Nissan Lake Country responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Matt Luchini Service Manager 262-522-7200

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