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Nissan Lake Country - Service Center

Oconomowoc, WI

4.8
116 Reviews

116 Reviews of Nissan Lake Country - Service Center

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February 28, 2025

I like Reggie, he’s a professional service advisor that is pleasant, knowledgeable and informative ! More

by Vincehaase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Nissan Lake Country responded

Thank you, Vince! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan Lake Country. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-522-7200

February 15, 2025

Fantastic experience purchasing new vehicle What about promotional items? I wasn’t offered Who gets them More

by LORIANNE_TERESE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stamates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Tetzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Dianov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Ithier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Nissan Lake Country responded

Lorianne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan Lake Country to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-522-7200

February 15, 2025

Everyone was very helpful snd kind. Technicians were very thorough Reggie explained all the repairs that were completed More

by Anne Neff
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
Feb 16, 2025 -

Nissan Lake Country responded

Anne, It's great to hear that Reggie and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan Lake Country! Matt Luchini Service Manager 262-522-7200

February 15, 2025

Was excited a location was closer to home, but service is worse than where I used to go. First visit, my shuttle driver sat in the lobby drinking coffee for 15 minutes when I requested one upon arrival. I ha More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Nissan Lake Country responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Luchini Service Manager 262-522-7200

February 14, 2025

Reggie and entire staff was amazing,,thank you very much a very rare experience, will tell everyone More

by kmstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager and phillip
Feb 16, 2025 -

Nissan Lake Country responded

Thanks for sharing your thoughts about your experience with Reggie here at Nissan Lake Country. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-522-7200

January 23, 2025

Reggie was great and kept the cost of the repair down as much as possible. More

by gtimler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Nissan Lake Country responded

Thank you for the kind words for Reggie and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-522-7200

January 18, 2025

They are very kind and helpful and made the experience easy for my family and I. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Nissan Lake Country responded

Thank you, Jordan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 262-522-7200

January 18, 2025

Haley was very nice and kept me updated on my car. The shuttle driver was ready immediately to take me home. More

by TINACOXDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Nissan Lake Country responded

Tina, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haley met your expectations. Thank you for choosing Nissan Lake Country, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-522-7200

January 09, 2025

It was an overall amazing experience! Reggie as always provided excellent service during our visit! More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Nissan Lake Country responded

Liz, thank you for choosing Nissan Lake Country. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-522-7200

December 31, 2024

This is an outstanding clean modern dealership. The staff is professional friendly and very efficient. While this facility is first class, it’s the staff that really make this dealership stand More

by thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Madison
Jan 02, 2025 -

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

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