Nissan Kia of Middletown | Page 4

Knowledgeable, curtious, and understanding We currently own a Kia purchased from Scott a few years back. Our second car was totaled in an accident a couple of weeks ago. We need a second car bu We currently own a Kia purchased from Scott a few years back. Our second car was totaled in an accident a couple of weeks ago. We need a second car but undecided what to get. So we went back to see Scott. He understood our situation and not only took the time to show us a number of vehicles and let us test drive them, but also showed us the best financial options to choose from to help us make a better decision. This is how you keep customers coming back... TY Scott! More

Aweful service I took my car Nissan Pathfinder to the dealership for noise from front driver side. I told mechanic it’s most likely a wheel bearing on driver side. H I took my car Nissan Pathfinder to the dealership for noise from front driver side. I told mechanic it’s most likely a wheel bearing on driver side. He said it’s from the right side axle, so I agreed to replace it and they did so, but the noise was still there, eventually they agreed to replace a wheel bearing on the front left side, no noise afterwards, same day I said please replace the other side as well, they said no that side is fine! I drove the car for 2 month, started hearing a noise from the right. I took the car again, this time they didn’t argue and just replaced a wheel bearing, but they returned my car with big scratch a right side, they admitted they did that and offered me to buff it or repaint that door. How could you service car like that, each time having car with scratches after service? Mechanics are really dumb or careless. Dear customers make sure check your car before you get your car serviced if you decide to get your vehicle serviced there, better yet go to a different place! More

Never felt pressured I was unsure what I wanted to do for a car. I talked to Scott and he laid all my options out on the table! I never felt pressured at all! I was able t I was unsure what I wanted to do for a car. I talked to Scott and he laid all my options out on the table! I never felt pressured at all! I was able to,make the right and smartest decision with his expertise! More

Look for Scott! I have been a customer with this dealership for years! I thank Scott for all he has done. Always there and available when I need him. Purchasing or le I have been a customer with this dealership for years! I thank Scott for all he has done. Always there and available when I need him. Purchasing or leasing a car is so easy! I will see you in a few months!! More

Scott Humbert is an OUTSTANDING salesman Scott Humbert has always gone above and beyond and extends his customer service to all i refer to him without fail. I will FOREVER be a customer of h Scott Humbert has always gone above and beyond and extends his customer service to all i refer to him without fail. I will FOREVER be a customer of his because I can TRUST him , he is friendly and HONEST. I send everyone I know to see Scott when they are in need of a vehicle and he treats them as family...THANK YOU Scott and Kia of Middletown. I am a lifer! More

Friendly without being pushy We went into the show room just to look . Scott Humbert addressed us and asked if we need any assistance we said just looking as I had a new Honda and We went into the show room just to look . Scott Humbert addressed us and asked if we need any assistance we said just looking as I had a new Honda and didn’t like the radio it received nothing. Scott kinda chuckled and the Nissons we were looking at has a radio with everything. So we sat down and told him what we were looking for as I am 73 , didn’t need all that stuff in it as it wouldn’t have that much time to figure it out. In about twenty minutes he had our dream car. What a guy. The phone wrang and had an offer for our car. Looked a my wife and we both looked a Mr. Humbert and go for it. I have never met a sales person that was so perfect . Asked if we wanted coffee just a super guy . He brought us over to the waiting area and said it will take a few to get it ready for you. Maybe twenty or so minutes and came over and handed me the keys. More

Great cars. Friendly people My family and I have now bought multiple cars from this dealership and have had great experiences every time. The employees work hard to get you a goo My family and I have now bought multiple cars from this dealership and have had great experiences every time. The employees work hard to get you a good deal and make sure you are happy with your purchase. If you are looking for a new car make this dealership a stop on your new car search. More

Andrew M. is an excellent car salesman. I purchased 2 vehicles and leased one from Nissan of Middletown. The finance managers work hard to get you the lowest possible finance rate. I was ver I purchased 2 vehicles and leased one from Nissan of Middletown. The finance managers work hard to get you the lowest possible finance rate. I was very satisfied with the low rate I was given. Andrew M.,my car salesman, was amazing. He went out of his way, inconvienced himself, above and beyond measure to make sure the transaction was smooth and easy. Whatever your situation is, he works with you to make sure the customer is completely satisfied. He is genuine and honest. Andrew M. Is truly a trustworthy salesman. Young but old fashion values that put the customer above the almighty buck. His character speaks for himself. He is the definition of excellent customer service. More

Never again. Pulling teeth is more fun! What company has such rude employees and then tells you the problem is with you and not the sales person. God help this dealership if they keep this w What company has such rude employees and then tells you the problem is with you and not the sales person. God help this dealership if they keep this woman on. I would rather do battle with Mike Tyson and hope I can save my ears than ever deal with this lot. Burn in xxxx Melissa..... oh wait, that's where you come from! More

Worth the trip I drove over 100 miles to get a used mustang I have looked at 3 or 4 and kept getting hit with extra fees ( prep, destination charged and anything el I drove over 100 miles to get a used mustang I have looked at 3 or 4 and kept getting hit with extra fees ( prep, destination charged and anything else they think they can get away with). I spoke with Tony before making the trip when I got there the car was as described and they gave me top dollar for my trade 👍👍👍 More