Nissan City of Springfield - Service Center

I recently had the pleasure of working with Calin Fisher, the Owner Loyalty Manager at Nissan City of Springfield, and I couldn't be more satisfied with the experience. Calin's exceptional professionalism an the Owner Loyalty Manager at Nissan City of Springfield, and I couldn't be more satisfied with the experience. Calin's exceptional professionalism and dedication to customer satisfaction truly sets her apart. From our initial interaction, she took the time to understand my needs and went above and beyond to ensure all my concerns were addressed promptly and thoroughly. Her deep knowledge of Nissan vehicles and services, combined with her genuine commitment to building lasting relationships with customers, made me feel valued and appreciated. Thanks to Calins' outstanding support, I am more confident than ever in my loyalty to Nissan City of Springfield. I highly recommend reaching out to Calin for anyone seeking top-notch customer service and a seamless automotive experience.​ More

I had the pleasure of working with Tony in the service department, and he was outstanding! From the moment I arrived, Tony was friendly, professional, and very knowledgeable. He took the time to explain e department, and he was outstanding! From the moment I arrived, Tony was friendly, professional, and very knowledgeable. He took the time to explain everything that needed to be done to my vehicle and kept me updated throughout the entire process. My car was in and out in no time, and I left feeling completely satisfied with the service. I highly recommend Tony for anyone looking for top-tier service at Nissan City! More

I had an excellent experience working with Jesse in the service department! He was incredibly professional, knowledgeable, and attentive to my car's needs. Jesse took the time to explain the issues with my service department! He was incredibly professional, knowledgeable, and attentive to my car's needs. Jesse took the time to explain the issues with my vehicle in detail and made sure I understood everything before proceeding with the work. The service was completed on time, and my car is running great! What really impressed me was that one of the managers followed up after the service to ensure I was satisfied with the work. It’s rare to see that level of care and attention, and I truly appreciated it. Highly recommend him! More

I had an excellent experience at Nissan City! The staff were friendly, knowledgeable, and truly went above and beyond to ensure I had all the information I needed. From start to finish, the proce The staff were friendly, knowledgeable, and truly went above and beyond to ensure I had all the information I needed. From start to finish, the process was smooth and stress-free, with no pressure to make a decision. I highly recommend Nissan City for their outstanding customer service and hassle-free car-buying experience! More

I recently had my vehicle serviced at this dealership, and I couldn't be more impressed! The team provided excellent customer service from start to finish. They were friendly, professional, and kept me in and I couldn't be more impressed! The team provided excellent customer service from start to finish. They were friendly, professional, and kept me informed throughout the process, explaining everything clearly. The pricing was very fair, and there were no surprises—just honest, quality service. My car is running perfectly now, and I’ll definitely be returning for any future maintenance. Highly recommend this service team for anyone looking for reliable, top-notch care for their vehicle! More

Took my vehicle to be repaired under warranty. Service manager Advisor took exceptional care of me. They even provided me a loaner. While my vehicle was in the shop, I was provided with periodic d Service manager Advisor took exceptional care of me. They even provided me a loaner. While my vehicle was in the shop, I was provided with periodic daily updates on the status of my repairs. If you need any service on your Nissan, do not hesitate to see Israel at Nissan city of Springfield.. More

Very knowledgeable staff, they replaced the transmission on my 370z and did an amazing job. Was worried because it was a big job but, it got done quickly and effectively! on my 370z and did an amazing job. Was worried because it was a big job but, it got done quickly and effectively! More

It’s very hard to find somewhere to trust to service your vehicle and this dealership is the best! Israel was attentive to what my needs were and educated me on exactly what needed to be done and why. vehicle and this dealership is the best! Israel was attentive to what my needs were and educated me on exactly what needed to be done and why. More

I had a 7AM appointment for a recall and tire rotation. Since I did not stay and wait several other vehicles were serviced before my care. I called twice to check on the status of my care and not until my Since I did not stay and wait several other vehicles were serviced before my care. I called twice to check on the status of my care and not until my second call did they tell me they were working on my car. At 1:30 I stopped by the service department and they told me the recall work was completed but my tire rotation had not yet been done. I took the car home without the rotation. What is the point of a 7AM appointment if you are not going to work on the car until 11;30 or 12PM. Very dissapointed in the service. More

Wonderful atmosphere! The service team is incredibly helpful. I will be servicing all of my Nissans here. The service team is incredibly helpful. I will be servicing all of my Nissans here. More