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Nissan City of Red Bank
Red Bank, NJ
254 Reviews
We are a premier Nissan Dealership located in Red Bank NJ, proudly serving Monmouth County, as well as Middlesex County, Ocean County, and Staten Island. No matter where you are, it's worth the trip!
From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none.
We are now a FAMILY owned and operated dealership and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect.
Transparency: Our Nissan City family vows to run our operation with complete Transparency. Whether in our showroom, service center, or parts department, our team will demonstrate complete openness in both our pricing and our processes.
Efficiency: Your time is extremely valuable, so we strive to be as efficient as possible and have made many investments in our processes and technology to achieve maximum productivity and minimize wasted time, effort, and expense.
Respect: Lastly at Nissan City of Red Bank, we set a standard of respect amongst our customers, community, and employees. You will not find better a better buying experience than you will at Nissan City of Red Bank.
We strive to earn your trust, every day.
Sales and Service Center: 120 Newman Springs Rd, Red Bank, NJ 07701
We are conveniently located close to major roads and our neighbors in Red Bank including Freehold, Edison, Holmdel, Eatontown, Long Branch, Lincroft, Shrewsbury and Staten Island.
The professionals you'll find in our sales department are friendly, approachable, and wholly committed to our mission of excellent service so you can expect honesty and integrity from us the whole time.
We proudly represent the Nissan lineup so if you're interested in a new Altima, Sentra, Maxima, Rogue, Murano, Versa, Kicks, Pathfinder, Armada, Frontier or Titan, come on down and meet one of your neighbors and find a great new or Certified Pre-Owned model to take home!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 254 reviews
July 18, 2022
I can honestly say my experience with the service department was the tops in the way in which they handled my requests in a timely and efficient manner. And I must ad that my service consultant Tammi department was the tops in the way in which they handled my requests in a timely and efficient manner. And I must ad that my service consultant Tammi, was personable and particularly attentive to my condition and needs as as 87 year old man. More
by wfrdrick
Employees Worked With
Tammi Clune
January 31, 2022
Everyone was so helpful and friendly..The sale person I talked to listened to me and found exactly what I was looking for.This Dealership can teach classes on how to satisfy customers lol talked to listened to me and found exactly what I was looking for.This Dealership can teach classes on how to satisfy customers lol More
by Dannyb
Employees Worked With
Sierra
November 27, 2021
Buyers Beware!My purchase experience through the online Buyers Beware! My purchase experience through the online purchase has been horrible and to make things worse, the sales persons are not honest and ru Buyers Beware! My purchase experience through the online purchase has been horrible and to make things worse, the sales persons are not honest and rude. I followed the protocol of filling out all the documents for the @Home Dealer purchase. I was preapproved and willing to pay the MRSP price. Then today I get a call from the sales person that wants to increase the price of the car with a label of (market adjustment price) This market adjustment price was never disclosed. I reached out to the owner of the dealership, Michael Ianelli and left him my cell phone number. No response. I received a call from the Sales manager who little to offer. I asked him to please let Mr. Ianelli know that I am expecting a call back. The best news was from a dealership in Florida and shared with me that they will find a car just like I want and will beat any deal by $750. Greed and price gauging has no place on establishing a relationship when purchasing an automobile. More
by Richrb01
Employees Worked With
Sierra
August 06, 2021
Don't let them wash the car!Went in for oil change and Don't let them wash the car! Went in for oil change and tire rotation at 10k miles. I felt like I got suckered into a brake fluid replacement for Don't let them wash the car! Went in for oil change and tire rotation at 10k miles. I felt like I got suckered into a brake fluid replacement for an extra $200. I honestly don't know anything about cars, and when they said it was reccomended, I thought it was necessary for my warranty. I realized when I got home and read my manual that the manufacturer reccomends this service at 30k miles. I called and complained and Tammy did refund the service. The other issue is the car came back in dirtier condition after the free car wash. The sides of the car were covered in spots of tire shine. I thought it was water when I left, but hours later I still can't get it off. I called and they told me to either come back or use WD-40. I don't have WD-40 in my apartment and the kitchen cleaner they suggested isn't working. I guess I have to go buy WD-40 tomorrow. Also mentioned I'm not the only person this happened to today. I guess you get what you do pay for. The roof was still dirty, I guess they just skipped that. They used to give a coupon to a local wash, I wish I had known they were doing it here, I would have just passed. This headache is partly my fault because I am naive about cars, but I feel like I got taken advantage of. Overall a big nuisance. More
by nkw
Employees Worked With
Tammy
January 29, 2021
My third visit to Nissan and everything was great. Patrick and all in customer service were terrific. Thanks for doing a good job! Coffee is also a nice option. Patrick and all in customer service were terrific. Thanks for doing a good job! Coffee is also a nice option. More
by suzannek
Employees Worked With
Patrick, Larry Nadel
January 12, 2021
Karly was excellent and make the process very easy. She cared me as a customer not just a sale I would recommend Nissan of red bank and karly fisher cared me as a customer not just a sale I would recommend Nissan of red bank and karly fisher More
by Jpost1991
Employees Worked With
Karly fisher
January 08, 2021
Steve my service manager was extremely helpful and informative. He went over in detail what work my car needed and was able to prioritize what was more critical as I could not afford to get everythin informative. He went over in detail what work my car needed and was able to prioritize what was more critical as I could not afford to get everything done in one visit. I really appreciate Steve as he is always informative and straight with me. More
by Lm88dm91
Employees Worked With
Steve
January 05, 2021
I have always been satisfied with the service I have gotten at this dealership. They are professional, but friendly and thorough. They keep you updated when you are waiting for your car to be serviced. gotten at this dealership. They are professional, but friendly and thorough. They keep you updated when you are waiting for your car to be serviced. More
by jweber13
Employees Worked With
Service Advisor
