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Nissan City of Red Bank

Red Bank, NJ

4.4
249 Reviews

120 Newman Springs Road

Red Bank, NJ

07701

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Showing 249 reviews

September 05, 2013

Fortunately, the Sales Manager, Jameson, came in and saved the sale. The sales rep, initials MJ, was very inexperienced, and unprofessional. He did not know his product, and had two disagreements with More

by billyballgame9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Previte - Sales Manager
Oct 01, 2013 -

Nissan City of Red Bank responded

Thank you for your feedback. We are very sorry that your initial experience with us was not satisfactory, but are please to hear that Jameson was able to fix the situation. We hope you are enjoying the new vehicle and please do not hesitate to reach out if you have any concerns. - Ayhan Cengiz, General Manager

August 28, 2013

Michael Del Priore and Jim Rizzo couldn't do any more then they both did. Michael knew I lived in Staten Island. So he did everything on the phone with me, including beating the other dealers price. Took More

by Mrcorsaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Del Priore
Sep 03, 2013 -

Nissan City of Red Bank responded

So glad to hear you enjoyed your experience with us. Michael and Jim are great guys, and I will be sure to pass along your great review of them. Hope you're enjoying the new vehicle. -Ayhan Cengiz, General Manager

August 27, 2013

Buyiny a car can be a stressful experience for some, but Nissan World of Redbank turned our purchase into a hassle-free transaction. My son was buying his first car, and we were looking for a used car. W More

by amg21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2013 -

Nissan City of Red Bank responded

Thank you for your review! I'll be sure to pass along the kind words to Lamore. Hope your son is enjoying his first vehicle. -Ayhan Cengiz, General Manager.

August 18, 2013

Great service, good price, knowledgeable personnel and great friendly atmosphere. I would definitely recommend a friend to that dealer for a service. I was greatly satisfied with my purchase. More

by mbaffour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimmino/ Matt Luizo/ Brandon Gec
Sep 03, 2013 -

Nissan City of Red Bank responded

Thanks for giving us a visit! We're so happy you enjoyed your experience - Ayhan Cengiz, General Manager

August 17, 2013

The salesperson did a poor job of explaining the features of the car to me. The salesperson failed to excite me about the car nor did he make the car come alive for me. The test drive was too quick and sho More

by yachtsman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Sep 03, 2013 -

Nissan City of Red Bank responded

Hello — I would like to apologize for your experience at my dealership. Our goal is to give each customer the time and information he or she needs to make a decision that he or she will be happy with, and we have fallen short of that with you. If you would like to contact me to discuss your situation, I am more than happy to see if there is anything we can do to further help you or hear any other specific feedback that you may have for me. Sincerely, Ayhan Cengiz, General Manager [acengiz@redbanknissan.com, 732.741.2433]

August 13, 2013

The personnel at the dealership always been knowledgeable and helpful. They have an excellent selection of vehicles. The sales people want to work with you to make it happen More

by hborak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mendez
Aug 21, 2013 -

Nissan City of Red Bank responded

We always aim to treat our customers with the highest level of satisfaction, so it is definitely great to hear that you enjoyed your experience with us! - Ayhan Cengiz, General Manager

August 01, 2013

If you purchase a Certified Pre-Owned car from them, check it out carefully. We found several problems with ours (including filthy oil, bubble in tire, and rotor problems. The car had only 7,000 miles o More

by gongshow22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Aug 21, 2013 -

Nissan City of Red Bank responded

We really appreciate your feedback, and we will do our best to ensure that this situation does not happen again. Thank you for being very patient with us as your issues were being resolved! - Ayhan Cengiz, General Manager.

July 20, 2013

Customer service is very important, especially when making a large purchase such as a car. My interaction with Gregg Harkey at Nissan World of Red Bank was exceptional. Gregg was friendly, professional More

by hilbergk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2013 -

Nissan City of Red Bank responded

Thanks for your comments! We work hard to make sure that every customer receives the best level of satisfaction. Hope you're enjoying your Altima!

July 18, 2013

He did an excellent job helping me pick out the car I wanted and staying close to my budget without giving up some of the extra features I wanted. More

by Froggie6766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2013 -

Nissan City of Red Bank responded

Thanks for your feedback! We're glad you enjoyed your experience!

July 06, 2013

Gregg Harkey was the ultimate professional. He is what customer service is all about. He went above and beyond with his friendliness and went to great lengths to make sure we had the car we wanted, with t More

by ambrosiajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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