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Nissan City of Red Bank

Red Bank, NJ

4.5
254 Reviews
We are a premier Nissan Dealership located in Red Bank NJ, proudly serving Monmouth County, as well as Middlesex County, Ocean County, and Staten Island. No matter where you are, it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Transparency: Our Nissan City family vows to run our operation with complete Transparency. Whether in our showroom, service center, or parts department, our team will demonstrate complete openness in both our pricing and our processes. Efficiency: Your time is extremely valuable, so we strive to be as efficient as possible and have made many investments in our processes and technology to achieve maximum productivity and minimize wasted time, effort, and expense. Respect: Lastly at Nissan City of Red Bank, we set a standard of respect amongst our customers, community, and employees. You will not find better a better buying experience than you will at Nissan City of Red Bank. We strive to earn your trust, every day. Sales and Service Center: 120 Newman Springs Rd, Red Bank, NJ 07701 We are conveniently located close to major roads and our neighbors in Red Bank including Freehold, Edison, Holmdel, Eatontown, Long Branch, Lincroft, Shrewsbury and Staten Island. The professionals you'll find in our sales department are friendly, approachable, and wholly committed to our mission of excellent service so you can expect honesty and integrity from us the whole time. We proudly represent the Nissan lineup so if you're interested in a new Altima, Sentra, Maxima, Rogue, Murano, Versa, Kicks, Pathfinder, Armada, Frontier or Titan, come on down and meet one of your neighbors and find a great new or Certified Pre-Owned model to take home!
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120 Newman Springs Rd

Red Bank, NJ

07701

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Showing 254 reviews

April 11, 2015

First Time Lease This past week I had the pleasure of shopping for a new lease and my first stop was Nissan World of Red Bank. I was immediately greeted and serviced b More

by josephap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Corn
Apr 24, 2015 -

Nissan City of Red Bank responded

Hello - I want to personally thank you for taking the time to review our dealership. We always love hearing from out satisfied and happy customers. I am so glad to hear that you had the opportunity to work with Ian. He is great to work with and a big asset to our team. It was truly a pleasure doing business with you. Thank you for choosing Nissan World of Red Bank. We look forward to your next visit. Congratulations on your new Sentra. Enjoy! -Nelson Fong, General Manager

March 29, 2015

Thank You Michelle Marino is a no nonsense, professional sales person, who provides a service to her customers. We leased our New Rogue this past week and never More

by gshaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Marino
Apr 09, 2015 -

Nissan City of Red Bank responded

Hello - Thank you for taking the time to review our dealership. Customer feedback is very important to our team. Your opinion truly matters. Michelle is a big asset to the Nissan World of Red Bank team, and I am so pleased that you all had the opportunity to work together. Satisfying our customers is our number one goal, and I am glad that Michelle was able to help successfully guide you through the leasing process. Congratulations on your new Rogue. We are excited to welcome you to our dealership family! -Nelson Fong, General Manager

February 25, 2015

Stay Away I have never wrote one of these so this is saying a lot for me to take the time to warn you about the most incompetent dealership EVER. I won't get in More

by Kelmoe76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garrett (Sales Manager) Michelle (Sales) Desk Clerk (Don't know name)
Mar 30, 2015 -

Nissan City of Red Bank responded

Hello - We appreciate your feedback. We take your review very seriously, and I would like to address the issues that you have brought up. Please feel free to contact me at your convenience at (855) 554-7184, and I will do what I can to help make things right. -Nelson Fong, General Manager

February 17, 2015

Front End Alignment I own a Nissan Altima, in October 2014 I had Nissan of Red Bank NJ service the car. It took them four different service appointments to get the car a More

by jfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy
Mar 11, 2015 -

Nissan City of Red Bank responded

Hello - We appreciate your review. Customer feedback is the only way we can improve and grow our business so thank you for taking the time to share your experience. I want to personally apologize for your negative experience with our service department, and I want to assure you that this behavior from our staff is not tolerated. We work hard to provide the best customer service possible to all of our customers, and I am disappointed to hear that we fell short this time. I would appreciate the opportunity to speak with you about your experience personally. At your convenience, please feel free to reach out to me at (855) 554-7184, and I will do what I can to help make this situation right. -Nelson Fong, General Manager

December 03, 2014

Nancy M- Always a pleasant experience I have acquired two cars from this Dealer with complete satisfaction. I especially appreciate the service Department , The Staff explains everything More

by nancy messina.31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Newton
Dec 03, 2014 -

Nissan City of Red Bank responded

Hi Nancy - We appreciate you for taking the time to review our dealership. Customer feedback is very important to us so thank you for sharing your experience with our team. We work hard to satisfy each and every one of our customers, and I am so glad to hear that we have been able to exceed your expectations. We truly appreciate your customer loyalty, and we look forward to working with you again in the future. It has been a pleasure doing business with you, and we are excited to have you as a member of our dealership family! -Barry Lamb, General Manager

November 15, 2014

New Altima for First Job As a recent graduate who just obtained my first job in my field, I needed a car that would be good on gas mileage for commuting 45 minutes to work, at More

by raymond.binaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vinci, James Pearce, Gregg Meoni
Dec 03, 2014 -

Nissan City of Red Bank responded

Hi Raymond - Thank you so much for sharing your feedback. We really appreciate your kind words. Satisfying our customers is our number one goal, and I am so pleased to hear that we were able to meet your expectations. Greg, Chris and James are big assets to our team, and I am glad that they were able to guide you through your first car buying experience. We truly value your business, and we look forward to your next visit. Please let us know if there is anything else we can assist you with. We are here to help! Again, congratulations on your new Altima and welcome to the Nissan World of Red Bank family! -Barry Lamb, General Manager

October 31, 2014

wonderful experience I was in the market for a reliable pre-owned vehicle on a limited budget and I was very nervous about making such a big purchase decision. Everyone I More

by karenki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Talumbo, Eric Cenname, Ariel Gejo
Dec 03, 2014 -

Nissan City of Red Bank responded

Hello - Thank you for taking the time to share your experience with our dealership. Your feedback is very important to us. We appreciate all of your kind words and your compliments. Satisfying our customers is our number one priority, and I am glad that we were able to make your trip to the dealership an enjoyable one. It was a pleasure working with you, and we look forward to doing business with you again in the future. Congratulations on your new vehicle. Enjoy! -Barry Lamb, General Manager

September 23, 2014

Bait and Switch Qi was looking for a used 350/370Z convertible as an extra car for fun. I started looking at Cars.com and found a perfect 2010 370z with only 4,000 mi More

by Weasel91
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris something
Mar 11, 2015 -

Nissan City of Red Bank responded

Hello - Thank you for your feedback. Your review is very important to us. I want to personally apologize for your bad experience with our dealership. I would appreciate the opportunity to speak with you further about the situation you described. Please feel free to contact me at your convenience so we can discuss your issue. -Barry Lamb, General Manager

August 01, 2014

lease shopping received a great deal on a lease last December on a new Nissan Altima. love the car and experience was positive. will see what happens at the end of More

by jteach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2014 -

Nissan City of Red Bank responded

Hello - Thank you for taking the time to review our dealership. We really appreciate your kind words and your positive feedback. We truly value your business, and we look forward to working with you again in the future. If you need anything in regards to your new purchase, please feel free to contact us. We are here to help! Again, thank you for choosing Nissan World of Red Bank and congratulations on your new Altima! -Ayhan Cengiz, General Manager

July 08, 2014

Leah Roberts My sales consultant for the day was Steve Kocak!! He was very nice, patient and understanding to fit my needs for finding the right car for me. My exp More

by ldr7486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kocak
Jul 10, 2014 -

Nissan City of Red Bank responded

Hello - I want to personally thank you for reviewing our dealership. We really appreciate your feedback. Steve is great to work with, and I am glad he was able to meet and exceed your expectations. We truly value your business, and we look forward to working with you again in the future. If you need any assistance in the meantime, please do not hesitate to reach out to us. We are here to help! Congratulations on your new vehicle and welcome to the Nissan World of Red Bank family! -Ayhan Cengiz, General Manager

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