Nissan 24
Brockton, MA
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Best car buying experience to date! As a single woman, the car purchasing process is daunting. Walking into a showroom I usually feel like there’s a big flashing sucker sign over my head. That was not t the car purchasing process is daunting. Walking into a showroom I usually feel like there’s a big flashing sucker sign over my head. That was not the feeling I had at Nissan 24 in Brockton. From the moment I walked in and was greeted by John Spadea, he was welcoming, friendly and patient. He listened to my needs and found me the perfect vehicle, no pressure. The paperwork process is never fun for me, but it was clear Leanne knew her stuff, she patiently explained the answers to any questions I came up with, certainly making this part of the process much less stressful. The atmosphere in the whole dealership was very warm, friendly and relaxed, much different than my past experiences in other dealerships. I was introduced to the owner who made a point of personally checking in several times during the course of my purchase to be sure I was satisfied with the way things were moving along. He seemed genuine in his concern that I would leave a satisfied customer, and I did. I would highly recommend Nissan 24 to anyone looking to make a purchase; I found their professionalism, friendly, helpful manner and low pressure approach refreshing. More
Easiest car buying experience I ever had. No pressure and the price they quoted was the price I got. Manny and Eric were a pleasure to deal with. the price they quoted was the price I got. Manny and Eric were a pleasure to deal with. More
Very friendly & willing to work with you on price. The had more then enough cars on hand to look at. The answered all of my question and gave me more info to help me make my selection. The had more then enough cars on hand to look at. The answered all of my question and gave me more info to help me make my selection. More
The customer service that the employees at Nissan 24 gave was superb! They made me feel very comfortable with the purchase, and walked with me every step of the process to make sure I got what I wanted. This was superb! They made me feel very comfortable with the purchase, and walked with me every step of the process to make sure I got what I wanted. This being my first purchase from a dealership I feel I got exactly what I wanted. Nothing was pushed on me. I love my car! I would definitely recommend this dealership to anyone looking to purchase a car. More
Nissan 24 beat my local and other regional dealers out of the water on price. Then on top of that, everyone I dealt with from the salesperson to the delivery driver were all focused on making it a pleasurabl the water on price. Then on top of that, everyone I dealt with from the salesperson to the delivery driver were all focused on making it a pleasurable experience for me. I have recommended them to all my family and friends and highly recommend them for you as well. More
I had a maxima before and wanted another Nissan so I headed to the place where I first bought my Maxima. They changed owners and I was a little nervous of this. I knew the Santilli's (previous owners) a headed to the place where I first bought my Maxima. They changed owners and I was a little nervous of this. I knew the Santilli's (previous owners) and they were great. However, I did get great service from their new and old staff. I worked with Ed McCarthy and he had LOTS of patience for me. I was having a hard time making a decision between cars and money was an issue. Ed was great! He really had tons of patience, went on countless test drives and answered every question. When I went to sign away for a car that I was not thrilled with, he stopped and crumpled up the paperwork and told me he was not going to sell me a car that I was not excited about. He was right, I wanted the Maxima. He was able to show me a used Maxima and got me in it for more than I was initially going to pay for a basic Altima - but I do not mind making the payments with a car I LOVE rather than a car that is alright. Damon was also great, very upbeat and got me a great finance rate. If you have good credit - they will bend over backwards for you and get you a GREAT rate. Entire staff was very friendly and not "car sales" mentality. I went to a previous used car dealer and it was a scene from the 70's where they stuck me in a small room to close the deal. You will not find that here. I would HIGHLY reccommend Nissan 24!!!! More
I would recommend Nissan 24 to anyone looking for a car. I went to multiple dealerships and the sales associates at Nissan 24 really listened to my needs and were more a partner in the buying process, rathe I went to multiple dealerships and the sales associates at Nissan 24 really listened to my needs and were more a partner in the buying process, rather then trying to rush me or making me feel pressure to purchase. The staff was extremely friendly. I look forward to returning to get any future car maintenance done through Nissan 24 as well. More
My 2003 Altima had seen better days. At 196,000 miles, it was time to trade in. I loved my Altima and knew I wanted to stay with Nissan... but had never dealt with a dealership before and had my reservat it was time to trade in. I loved my Altima and knew I wanted to stay with Nissan... but had never dealt with a dealership before and had my reservations. From the beginning, the team at Nissan 24 was great... beginning with the service crew who worked on my Altima and advised me when it was time NOT to invest any more $ into it down to the sales team who gave me a fantastic price on a 2008 Nissan Maxima. A special thank you goes out to Michael Howard who made the process of buying a car bearable with his kindness and patience. The purchase went smoothly and I would recommend anyone looking for a car to head on down to Nissan 24... you'll be treated right. More
The reason I went to this dealer is because my fiance had bought many vehicles over the years from Santilli Nissan, doing business with Ed ------ because my fiance worked with Ed's dad in years past. I thou bought many vehicles over the years from Santilli Nissan, doing business with Ed ------ because my fiance worked with Ed's dad in years past. I thought it would be the best choice for me to see Ed who I had also met from years past at the dealership, and was trading in the last vehicle he had sold us. the first man I dealt with asked my name to tell Ed who was here to see him, and he said the wrong name. Good listener there!!! Ed and I then start discussing the usual, I told Ed I was looking for a sentra, a leftover 2010, 5 speed. Money is tight for me. He actually told me they don't really make those in a five speed. I know that Mastria Nissan had 5 on there lot. He asked my to try out the Altima couple. He had me stand outside for 10 minutes, when he came back out he expressed how cold it was, he proceeded to get the car out of the corner it was in , as he rolled by me, I thought he was going to stop and let me get in, and he just drove around the building without me. I walked around the entire building. A salesman saw me, asked if anyone was helping me, and I told him Ed just drove the car around for me to take a ride. Imaging he went to get the plate. Ed walked away from me so many times never saying what he was going to do nor how long he would be, he left me sitting 20 minutes at a time. The next special occurance was the african american man that Ed kept leaving me to talk with, came over to me and talk a little money talk, but then...... that unprofessional ignorant person actually asked me if I had ever dated a black man before. I was dumbfounded. I said no, he laughed, he left for a bit, Ed went to talk with him again. At this point I'm standing Ed comes back over, tells me to sit down, tells me that I'm not having a baby relax. I said my back bothers me when I sit too long. I need to go to work soon. I need to get going. gives me a speel, I tell him I have a small loan to payoff, I need time to see what I can do with that, and we'll talk soon, The ignorant man came back over and said you really haven't dated a black guy before? At this point I don't know why I stayed there as long as I did. Ed called my four times the next day with in a few hours. I don't talke calls while I'm Working. I work in the restaurant business. He left one message statinig, he felt like my redheaded step child, because I hadn't returned his call. I guess I just can't believe the unprofessional behavior. There are more little things, but I've said enough. It was the worsed service I have ever gotten anywhere. They also forgot to give me back my registration. I called back a couple of days later when I realized I didn't have it back in my glove box. I called Ed, left a message letting him know i wouldn't be in the area any time soon, and asked him to mail it back to me, and I have never seen it to this day nor heard from him. It's just as well. So after all of this, I would never recommend this Dealer to anyone. I will recommend highly...The Rt. 44 Toyota. They gave me such an amazing deal. I recommend them highly. More
My experience at Nissan 24 was excellent. I was involved in an car accident that resulted in my vehicle being totalled. I explained the situation and was doing some intitial shopping in anticipation of my i in an car accident that resulted in my vehicle being totalled. I explained the situation and was doing some intitial shopping in anticipation of my insurance claim. They gave me all the information that I needed without a high pressure sales pitch. I enjoyed the back and forth discussion and negotation and truly felt it was a partnership. I have since visited the dealership for service and had a tremendous experience. Friendly, timely and just a joy to deal with. More