Nissan 24
Brockton, MA
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The whole process took much longer than I was told, I didn't get my car until 2-3 days later than the expected date. The car I originally came for was sold to another party, however they were good at fin didn't get my car until 2-3 days later than the expected date. The car I originally came for was sold to another party, however they were good at finding me a better deal which I appreciated. Price was very reasonable and they cooperated to most of my needs. I came with a bad impression but left quite satisfied. More
Do not go here.. Terrible service! Liars, sketchy, I had less problems with my first car from a junk yard. They sold me a car with illegal tint with out telling me, lied about the price which my mom later f less problems with my first car from a junk yard. They sold me a car with illegal tint with out telling me, lied about the price which my mom later found for way cheaper posted online. My car had a random leak in it, had to go back 2 seperate times for them to try to fix it. they treated my mom with the most disrespect! Overall I hate that dealership, go somewhere else!!!! More
Brandell was very helpful, he wasn't a pushy salesman and really went out of his way to help meet all the needs of my vehicle purchase. I would defiantly go to him if you are looking for a new car. I did r really went out of his way to help meet all the needs of my vehicle purchase. I would defiantly go to him if you are looking for a new car. I did run into some issues with my Murano, some parts needed to be fixed but they were all helpful and made sure it was all taken care of. More
I went to Nissan 24 looking to lease a 2012 Altima. First of all they're prices are so high and the sales person, Jeff, claimed I wasn't going to find pricing any lower. I was quoted 289 a month here and 189 of all they're prices are so high and the sales person, Jeff, claimed I wasn't going to find pricing any lower. I was quoted 289 a month here and 189 a month at Coastal Nissan in Norwell. Norwell ran out of 2012 so I stopped here. I really wanted the 2012 so I accepted the 289 a month and put $1,000 down. Only to find out the bank didn't approve the lease. Nissan 24 then proceeded to check my credit 5 TIMES!?! Absolutely unnecessary. It should have been checked 2 maybe 3 times. Once at the dealership then once by the bank, 2 depending on where they sent it. BUT 5 TIMES!!! Without my permission they submitted my credit to banks for used car loans, which I did not ask for! My credit monitoring app immediately notified me that they did this. Absolutely disgraceful. I did not ask for a used car. Then trying to get the $1,000 back, that a whole other story! Kim originally told me I could come in any day before 5 to get my refund (I paid by debit card). I go in on a Saturday and Jeff tells me the woman who "works the card machine is only here Monday-Friday." RIDICULOUS! I then hounded them with 5 phone calls on Monday checking on my refund. My first call to Jeff was answered with, "I haven't checked it yet." So I proceeded to call Kim, which she never answers. I get a call at 2pm Monday telling me my refund was being put through. It didn't go through until the next week! Are you kidding me! Talk about horrible customer service. Once I told Jeff I had already purchased a car I was treated like dirt, especially on the phone. He would hang up before I could even get me next word in. So rude. BEWARE. Do NOT use this dealer. Do your research. More
Went to Nissan 24 to look at two 2009 Nissan Altimas that was on their website. Unfortunately, both these cars were sold the day before. I went in there with no money down and good credit. I only wanted to s was on their website. Unfortunately, both these cars were sold the day before. I went in there with no money down and good credit. I only wanted to spend 14,000-14,500 on a 09 or newer altima with under 35k on it. Which is under book value but i saw some advertized around that price with a few more options that the base 2.5s. Smitty, My salesperson was very courteous, friendly, and helpful. We looked at about 4 cars but unfortunately most of them just had too many miles or too many paint chips. We found one with 35k exactly, base 2.5s with no additional packages on it, the asking price was 15,800. I loved the car but was upset about the price being well over what i wanted to spend, especially since they sold two similar cars the day before with more options for 14,000. I made an offer for 14,800 on it and ended up paying 15,200 for it, about 400 under kbb book value. There were about 4-5 dings on doors which dealer had removed and came out perfect. I wanted to include sales tax and end up at about 270/month for 6 years. The sales team worked with me well to achieve this. I highly recommend dealing with them because they really do work with you on pricing of the vehicle. Once I got in the finance office to sign papers I was offered gap insurance, which also i said ok.That's very important when putting no money down to cover you in case of a total loss. Then was offered a 3 year 36k warranty.I said ok to this. All of a sudden my price was 304.00 per month. A little more than I wanted to spend. I asked how much the warranty was? Leanne in financing explained it was a nissan factory warranty and could be used at any nissan dealer around the country. The price was 1800. I had paid 1100 through quirk for a warranty for 5 years 48,000 miles on a previous vehicle. However, this was not a nissan factory warranty. LeAnne Explained alot of warranty companies go out of business and alot of times when a car is out of warranty things will go. I decided to accept the warranty though I still think it was a ridiculous price. LeAnne was very courteous and friendly as well.. Overall I do recommend this dealer ship because they had great customer service skills, they made the car look flawless, they got an extra key made free of charge, they detailed again after having it for a few weeks for free because of lingering odor. I was able to negotiate what i feel is a fair price for a nice car.. I wish I could have spent 1000 less, but couldnt find anything similar at other dealers at the time and needed a car. My big and only complaint is the price and duration of the warranty. Before you go in the finance office you have a number in your head and by the time you get out of there its 30.00 a month more, which doesnt seem like alot but over 6 years is.So even though i recommend this dealership, its always good to shop around. also if you see something you like on the website and see the price suddenly went down, dont wait! go get it before someone else does.I made the mistake of waiting about a week on a car the same as mine but 1000 less. It's all about timing, if the dealer has the car longer they drop the price to get rid of it. I plan on paying extra a month for this car and keeping it a little past warranty and then trading it in (3-4 years) I will probably return to nissan 24 or consider coastal nissan in Norwell. Overall a good experience. Pro's: Great Customer Service, friendly staff, willing to negociate on pricing. Went above and beyond to make sure interior smelled perfect,went above and beyond to make sure dings went out, Great service department.. Picked up car same day. Cons: High price for warranty,Website not being updated daily, and took a little too long to process paperwork and make deal (was there for 4 hours, but got car the later that day. I was a previous customer of quirk. Their prices are much higher compared to book value than this dealership, paperwork fee is about the same, warranty is less money and more time, but not "factory" and wait time to process deal was about an hour. More
I was very pleased with my experience with Nissan 24. Everyone was friendly and I did the majority of my negations over the internet. In the future, I will recommend Nissan 24 to anyone I know interested Everyone was friendly and I did the majority of my negations over the internet. In the future, I will recommend Nissan 24 to anyone I know interested in purchasing a Nissan. More
I went in this dealership because I found a great deal online. As I walk in I am greated by a sales man and I tell him I have found a car online and wanted to see it and test drive it. When I tell him w online. As I walk in I am greated by a sales man and I tell him I have found a car online and wanted to see it and test drive it. When I tell him what the car is he did not even know they had that car on the lot. Whatever, not a big deal even though it took him a few minutes to find the car and whatnot. Then we test drive it and everything was fine and I wanted to take it to my mechanic and have them look at it. He said thats perfectly fine but I have to sign a contract first(weird!) and put a deposit down. I said I could put the deposit down no problem but I was not signing anything and we literally argued about this for almost an hour and I wanted to see a manager. He went to get the manager but came back alone and said the manager wanted him to handle it on his own. RUDE. When the manager finally came over they were saying it was procedure (the paper said PURCHASE AGREEMENT, which I had not even agreed to purchase the car yet!) Manager snatches the paper away and says fine she doesnt have to sign it and just walks away. Rude again. Next day I take it to my mechanic and within 20 minutes of him looking at it he notices the body work was clearly re-done, badly. And discovers it had been in an accident. I take it back and tell them about this and demand my deposit back. After a day wasted I waited about a half hour to get my deposit back. WILL NEVER DO BUSINESS WITH THEM AGAIN!!!! More
very shadey and dishonest. they tell you one thing until you sign the paperwork and everything is totally different. they do not back up their word. you sign the paperwork and everything is totally different. they do not back up their word. More
I have been looking for a Pre owned Frontier i live locally and drive by everyday. I met Kelsie Marchesi back in march when i made my first stop at the dealership when i was next door at the gas stati locally and drive by everyday. I met Kelsie Marchesi back in march when i made my first stop at the dealership when i was next door at the gas station getting gas. At the time of my first visit they did not have any pre owned frontiers but kelsie called me when the dealership took one in for a trade in so i made a trip down and was greeted by Kelsie right away. I let Kelsie the Salesman know that my credit is not good but is also not the worst. He treated me great he even bought me a coffee. Unfortunately i did not end up buying the frontier due to my own financial issues but i have every intention on buying my next vehicle from Kelsie no matter what. I had been to a few dealers prior to going to nissan 24 and as soon as i would explain that i am a little credit challenged they treated me like i was a nobody, but not Kelsie he's a great guy and i will be sending anyone that asks me where they should buy a car to go see Kelsie at Nissan 24 the service was great even the sales manager Alex was a great guy and treated me with nothing but respect. My wife and I both highly recommend Kelsie Marchesi and Nissan 24 if you want to be treated rite. More
The experiance I had with Nissan 24 in Brockton, was an The experiance I had with Nissan 24 in Brockton, was an absolutely over all excellent as well as a pure pleasurable experiance to deal with this dea The experiance I had with Nissan 24 in Brockton, was an absolutely over all excellent as well as a pure pleasurable experiance to deal with this dealership. In particular the gentleman/Salesman I dealt with while I was there, Mr. Kelsie Machesi was fantastic an would and have recommended other friends, family, and co-workers to go and see. Mr. Machesi, was an overall a great salesman he put me in extremly comfortable state and made me feel as though I truly did matter an tried to work with me on each vehicle I was interested as well as being knowledgeable on each vehiclde that I was interested in. Which I found to be a really unique experiance with this dealership compared with other dealerships in the general area, I had been to prior Nissan 24. I found the dealerships I went to before Nissan 24, they would just gave you an uneasy feeling at times and almost a "pushy" at time feeling, and unless they knew you were 100% interested in buying a car that day they didnt give you their full attention or which made any sort of comfortability level almost impossible. I personally feel that even if your buying a car that day or just price shopping you should be a given out of respect for any possible client who walks in the door that common courtesy and respect since it is your money your spending, thats just my opinion and I feel should be always be shown an expected. When I went to Nissan 24, and imparticularly while dealing with the salesman Mr. Marchesi I received his full attention the entire time, answered all my questions without hesitation and was always upfront and direct with his answers an was honest with particular cars or models I was looking at, So due to my experiance there and with Mr. Marchesi I would recommend Nissan 24 over many if not the majority of dealerships in the area. Mr. Cabral More