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Nissan 24
Brockton, MA
770 Reviews
At Nissan 24 in Brockton, we do more for our drivers because we feel that they deserve more. As a family owned and operated dealership, Nissan 24 makes sure that every customer has the best possible experience, whether they’re buying, servicing, or simply stopping in to look around. Loyal customers return to Nissan 24 year after year because we value the same things they do: trust, honesty and respect.
Purchasing or leasing a vehicle is an exciting experience, and we’re here to ensure that you enjoy it to the fullest. From the minute you walk into our doors and continuing throughout the life of your vehicle, Nissan 24’s only goal is to provide exceptional service and exceptional value. General Manager and owner Ed Kardon has created the culture of going “above and beyond” here at Nissan 24. Ed’s lifetime spent in car dealerships has taught him that total customer satisfaction is the foundation of every great dealership. Ed understands the importance of building relationships one person at a time.
Located in Brockton at Routes 24 and 123, Nissan 24 is just 15 minutes from Bridgewater, MA and Easton, MA, and is conveniently located to serve Plymouth, Bristol, Norfolk and Suffolk County drivers. So come in, meet Ed and the team and experience the best in customer service at Nissan 24!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 770 reviews
August 20, 2018
Very Shady and Dishonest After test driving all day at dfferent dealers I popped into Nissan 24. After 2 1/2 hours spent there, I had finally found a car that I was happy with After test driving all day at dfferent dealers I popped into Nissan 24. After 2 1/2 hours spent there, I had finally found a car that I was happy with. Decio was personable and easy to work with. However, when it was finally time to settle on a price that's when things went south. They quoted me on a price that seemed very high for what seemed reasonable. I counter offered with what I thought was right. As I am sitting there waiting for Decio to come back, I happened to go on Nissan 24s direct website and saw that the car was listed $1,000 LESS than what they were trying to get me for. Shocked, I marched right up to the back desk and showed the website to Manny, Mark, and Deceo. No one would even look me in the eye and they refused to give me the paperwork with the quoted, up-marked, price because they said it was 'too confidential'. No one said sorry they just kept their heads down. They should be very ashamed trying to take advantage of a single young woman! Exhausted and offended, I left. I am only posting because I don't want this to happen to anyone else. More
by Annarosewright
August 01, 2018
Great! Ed was a great help with all my needs! Answered all my questions and made sure to explain everything. Will definitely be seeing him again Ed was a great help with all my needs! Answered all my questions and made sure to explain everything. Will definitely be seeing him again More
by Cargirl4
Employees Worked With
July 15, 2018
Best dealer in the area We were looking for a good deal to lease a Rouge. We went to Nissan 24 in Brockton to see what we could do. When we arrived, we met Marvin Machado w We were looking for a good deal to lease a Rouge. We went to Nissan 24 in Brockton to see what we could do. When we arrived, we met Marvin Machado who was one of the nicest sales people we have ever encountered at a dealership! Marvin took the time to explain everything we needed to know abot leasing a Rouge SV and was just a pleasure to work with. The sales manager (Jayson) worked hard to make the numbers work and we were able rto walk out with the vehicle we wanted. This is a great dealership with no pressure on the customer to close the deal in minutes. More
by Sam
July 11, 2018
Terrible Dealership with Awful Communication If I could give this dealership a 0 star rating, I would. I normally do not leave reviews for a business, but everyone should be advised not to use Ni If I could give this dealership a 0 star rating, I would. I normally do not leave reviews for a business, but everyone should be advised not to use Nissan24 as their dealership. After receiving a pre-approval online for financing, I received a text and email from a representative to schedule an appointment to visit the dealership. Due to my busy work schedule, it took me a couple weeks before I was able to stop by. They assured me that this was not an issue. When I was available, I reached out and was told to come in to meet with someone named Mark. When I arrived, the gentleman who greeted me seemed to have no idea who Mark was, but he asked my husband and I to sit with him because he could "help". This gentleman's name was Jose and Jose had a very hard time finding my online application. After quite awhile of searching, he was able to locate it and thus began our search for my new (used) vehicle. We talked about the type of vehicle I was interested in and I made it VERY clear that I needed an SUV as I travel with quite a bit of equipment for work. I mentioned that I liked the Nissan Rogue, but I was open to other SUV suggestions. Jose then raved about how much he loved his personal Nissan Rogue. Jose left us for a bit of time and asked us to come outside to look at the first vehicle he had to show us. I was not given the option to go around the lot to look at different cars. I was only allowed to look at the ones selected for me. This first car was a small sedan (not even close to what we had discussed). Jose agreed (yet again) that I need an SUV and told me he would be back. The next vehicle he brought to me was a 2013 Nissan Rogue. I took the car for a test drive and I told him I was sold. We went inside to do paperwork and I was assured that I would be approved (even though I had received a "pre-approval" that meant nothing apparently). I had to leave a deposit to secure the vehicle which I was not comfortable with where I was not guaranteed anything. I was told that I would hear back the next day and Jose gave me his phone number to text and follow up. The next day, I texted Jose in the afternoon looking for an update. I was told it would be another few days and he made me feel like I was a bother reaching out to him. When I did not hear anything by Monday afternoon, I followed up again. Again, I was told it would take longer and Jose's texting was AWFUL! I could barely understand a word he typed... VERY unprofessional. I ended up calling Nissan24 to speak with someone else. This person I spoke with told me I had 24 hours to come up with another $3000 upfront if I wanted the Rogue. This was after Jose had told me I should not have a problem getting approved with the down payment I was already making along with my trade-in. This news was also not given to me until I called them to get some information. This dealership is horrible when it comes to communication. A few days later, I was able to come up with just about all of the $3000 and I contacted the dealership to see what my options were. They would not take my money until all $3000 was in full and they would not work with me. Yet again, Jose was no help either. Two weeks later, I got a letter in the mail saying I was not approved for financing through Nissan24. Their guaranteed approval is an absolute scam. I would not recommend this dealership to anyone, but if you do end up using them, good luck on getting information (I hope you are in no rush to get a car) and DO NOT use Jose as a salesman. More
by MaddieL
Employees Worked With
July 06, 2018
Great Service for a Second Time Went back to Nissan 24 to purchase a second vehicle and the staff was as helpful and friendly as the first time a few years ago. Ed McCarthy made the Went back to Nissan 24 to purchase a second vehicle and the staff was as helpful and friendly as the first time a few years ago. Ed McCarthy made the process very easy and no-nonsense. Though this isn't the closest Nissan dealership to my home, I'm very happy I went out of my way to work with Ed and Nissan 24 again. I highly recommend visiting Ed at Nissan 24 if you're in the market for a new car. More
by DeannaT
Employees Worked With
June 20, 2018
Great Nissan Rogue experienced !!! I got Nissan Rogue from Yara Martins. She is knowledgeable, friendly and easy to approach. She takes time to explain what functions the car has and an I got Nissan Rogue from Yara Martins. She is knowledgeable, friendly and easy to approach. She takes time to explain what functions the car has and answer every question when you ask her. In addition Manny, sale manager of the dealer , is also the great guy. He was able to give me the best price for my Rogue. I will definitely come back here for my next car purchase. Highly recommend this dealer for anyone looking for new or used nissan cars. More
by VictorN
Employees Worked With
Yara Martins
June 13, 2018
Great Nissan Rogue experience! I had a great experience leasing a Nissan Rogue from Ed McCarthy this month. He's knowledgeable, friendly, and approachable. I appreciated his honesty I had a great experience leasing a Nissan Rogue from Ed McCarthy this month. He's knowledgeable, friendly, and approachable. I appreciated his honesty, his responsiveness, and his friendliness. He explained every step of the process - which is helpful as I haven't owned a car in almost a decade - and did his best to accommodate my wishes. I'd absolutely recommend Ed to anyone looking to buy a car, and Nissan 24 overall. Everyone we encountered was friendly and welcoming!! More
by dreddy
Employees Worked With
June 06, 2018
Nissan Rogue Recently got a Nissan Rogue from Ed McCarthy. Knowledgeable about his product and financing availability. I recommend Nissan 24 and Ed to anyone looki Recently got a Nissan Rogue from Ed McCarthy. Knowledgeable about his product and financing availability. I recommend Nissan 24 and Ed to anyone looking for a new car! More
by cdlabelle
Employees Worked With
May 31, 2018
The Best Experience This was my third go around with Nissan 24. I bought my Third car from Nissan 24 on Saturday 5/28/18. I worked with ED MCcarthy, who is a great sale This was my third go around with Nissan 24. I bought my Third car from Nissan 24 on Saturday 5/28/18. I worked with ED MCcarthy, who is a great salesperson. He is a great guy to work with. He spends as much time as you need. He was able to get me a great deal and never felt bullied or pressured. It was a great experience. The manager of Nissan 24 Manny is also a stand up guy who made the experience of buying a car that much better. To me Nissan 24 is the best car dealership around and recommend them to anyone looking for a new used car. More
by lapbrett
May 29, 2018
He’s great! Went in not sure what kind of car I wanted and Ed Mccarthy had the patience and helped me. Even got me a good deal on my car! Great guy Went in not sure what kind of car I wanted and Ed Mccarthy had the patience and helped me. Even got me a good deal on my car! Great guy More
by Ericax04
Employees Worked With
