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Nissan 112

Patchogue, NY

4.6
537 Reviews

730 Medford Avenue

Patchogue, NY

11772

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537 Reviews of Nissan 112

February 12, 2021

I would not recommend anyone to Nissan 112 service department. The customer service agent that handled my initial paperwork was less than “customer service friendly”. I was made to feel less than we More

by clairegray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Hirapersaud
Feb 15, 2021 -

Nissan 112 responded

Clairegray1, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (631) 289-9100. We look forward to hearing from you.

February 09, 2021

As for my 5 th attempt to give Nissan an opportunity to explain the over charge of $2700 in change before interest on my car refinance I have to come in again because I was lied to again I was refunded the More

by Rbouton777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance
Feb 10, 2021 -

Nissan 112 responded

Please contact Paris Hanson directly at 631-207-8668 so that we can fix any issues and guarantee that other customers do not share the same experience.

Feb 12, 2021 -

Rbouton777 responded

I will go into dealership with all my paperwork. I will be requesting paperwork for the payoff amount of first loan and an explanation of the huge difference of the refinance loan. As well as the warranty for first loan and second . I'm tired of lies and I have proof of what I was told by mike the finance manager

February 07, 2021

Over the years we have known Matt Brown we have leased many cars from him. He’s always been professional, helpful and courteous. He always goes above and beyond to make sure what we need is taken care of. More

by Rob M.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matty Brown
Feb 09, 2021 -

Nissan 112 responded

Rob M., your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

February 05, 2021

Very pleased with the attention and arrive and knowledge of my salesman Eric wohlharb and the dealership as a whole it's my 8th lease and my whole family now goes to eric More

by dougrdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wohlrab
Feb 09, 2021 -

Nissan 112 responded

Dougrdc, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

January 28, 2021

Great experience turned in my lease for a new rogue sport smooth transaction friendly staff Matty Brown was my salesman and he was great no pressure and very fair recommend him highly More

by Neil345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Krauss, Matty Brown
Feb 02, 2021 -

Nissan 112 responded

Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance.

January 24, 2021

I answered this once before but I will answer it again Last week I think Tuesday I went for service and tires rotated. It cost $77. when I got Home I found an aid in my mail for the same thing for $39. I More

by bilret2
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not know the name of the employee
Feb 02, 2021 -

Nissan 112 responded

Our professionalism and customer service is a priority so we appreciate your feedback as we do try to improve our services. If there is anything we could do to make things right, please contact us!

January 23, 2021

Went to turn in a lease and buy a different vehicle. John said the dealership was going to assume the leased vehicle and wave any fees. In his words "do not make another payment on that vehicle, don't even w More

by lilip75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Corpac
Feb 02, 2021 -

Nissan 112 responded

We apologize for an unsatisfying experience with our team here at Nissan 112. Please contact us at your earliest convenience so that we may better understand the situation and resolve any outstanding issues.

Feb 02, 2021 -

lilip75 responded

The situation isnt very difficult to understand, We were told we no longer had to pay the lease because you were going to waive the remaining payments and turn in fees because we financed another vehicle. Every call to get this straightened out end up going to someone's voice-mail that never gets returned. NMAC is ready to put us in default status on the lease because we can't get anyone at nissan 112 to do their job. I just want this resolved.

Feb 02, 2021 -

Nissan 112 responded

Please contact Paris at this number 631-207-8668

Feb 07, 2021 -

lilip75 responded

Is Paris actually going to help is or is she going to schedule an appointment to come down only for us to deal with random members of your sales team that become totally disinterested once they realized there's no potential for a sale like the last 2 times we set up appointments with HER? Honestly, I dont feel like driving 30 mins to deal with a random sales rep who is going to barely listen to our story then leave us at a desk for 30 mins while he finds the "right person" to talk to, who conveniently, is never there, then be told to call this person tomorrow, only to leave a voice-mail that never gets returned. I'd like the info of someone who could actually help me. We have over 20 years of history with Nissan, most of it with your dealership, I just want what we were promised which is pretty routine.

Feb 08, 2021 -

Nissan 112 responded

She will definitely help. Please call her so we may straighten this out for you.

Feb 18, 2021 -

lilip75 responded

Well, I wrote to her, and gave and her what she requested. She told me she was going to have the file pulled in the AM. That was a day and a half ago. Still no response, standard Nissan 112 level of customer service...

January 19, 2021

Leased a new vehicle and it was a great, easy experience! Gwen (Sales) and Paul . ( Finance) were awesome! Thank you to everyone at Nissan 112! 🤙 More

by ccap23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Caperna, GWEN ZICCARD
Jan 21, 2021 -

Nissan 112 responded

Thank you for the positive review! We are thrilled to hear that we made your car buying experience a fabulous one. Feel free to contact us if there is anything else we can help you with. Enjoy your new car!

January 15, 2021

Everything about Nissan 112 was wonderful. Everyone was helpful and friendly. I leased my SUV here simply because my sales staff gave me a great deal without the hassle and went above and beyond to provide More

by Mailbox0581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sperling, Justin Gutterman, Matty Brown
Jan 18, 2021 -

Nissan 112 responded

Thank you for being so kind about our dealership and staff! We are happy to hear of your successful experience at Nissan 112. Feel free to contact us if there is anything more we can do to assist you.

December 24, 2020

Dealership staff are professional and courteous, and attentive to their customers needs. The facility is clean and presentable, with a friendly atmosphere to the consumer. More

by Robertmartino406
Recommend Dealer
Yes
Employees Worked With
Jessica Caryll
Dec 28, 2020 -

Nissan 112 responded

Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance.

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