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Nimnicht Chevrolet - Service Center

Jacksonville, FL

4.4
194 Reviews

194 Reviews of Nimnicht Chevrolet - Service Center

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January 18, 2024

The service I receive at Nimnicht Chevrolet is always great. My service rep Joanne is awson and takes care of my Suburban and keeps it running excellent. More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Meehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Arkell
Jan 21, 2024 -

Nimnicht Chevrolet responded

Gerald, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Joanne does for Nimnicht Chevrolet and our customers. Hope to see you again soon! Sincerely, Joey Toole Fixed Operations joey.toole@nimnicht.com 904-387-4041

November 13, 2023

HORRIBLE, vehicle was not ready as promised, promised a 10% discount because it was not ready as promised, did not receive that… More

by Claraecoleman60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Ailes
Nov 16, 2023 -

Nimnicht Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Joey Toole Fixed Operations joey.toole@nimnicht.com 904-387-4041

November 11, 2023

Deni was awesome! He met all my requests, and Ricky in finance answered all my questions. Thanks for the great customer service. More

by nanaof566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delilah service tech is amazing and always takes care of my vehicles. Joann gave great customer service. , Deni Dragicevic
Nov 13, 2023 -

Nimnicht Chevrolet responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Deni and Ricky were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

November 11, 2023

Excellent customer service! A+ always willing to answer any and all questions I had concerning my vehicle. More

by rtaylor32097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deni Dragicevic
Nov 13, 2023 -

Nimnicht Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to contact me with any questions or concerns. Sincerely, Joey Toole Fixed Operations joey.toole@nimnicht.com 904-387-4041

October 27, 2023

They aren’t doing anything to fix my problems , back up alarm 20 months late torn seat not anything I did just poor craftsmanship In stitching More

by vamossteve3
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Meehan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Nimnicht Chevrolet responded

We appreciate you taking the time to share your experience with our service department, Steve. Here at Nimnicht Chevrolet, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Joey Toole Fixed Operations joey.toole@nimnicht.com 904-387-4041

September 06, 2023

Communication was horrible - service was horrible. I love the Nimnicht at the Avenues. The Nimnicht on Casset Ave. will never see my vehicle again. They cost me extra money on rental and my back windo More

by Sampson23492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Meehan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Toole
Sep 11, 2023 -

Nimnicht Chevrolet responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

April 21, 2023

Rodney in service was the best to work with, he knew exactly what the problem was and searched my warranty to get my issued fixed. I could not be happier with my experience and the kindness and communic More

by BB
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Meehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Apr 24, 2023 -

Nimnicht Chevrolet responded

I cannot thank you enough for your wonderful review of Nimnicht Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jim Jernigan, Service Manager, 904-387-4041 ext 1270, jjernigan@nimnicht.com

March 20, 2023

Ericka provided excellent service very sweet and friendly would come back and do business again More

by Sade.renae23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Miller
Mar 22, 2023 -

Nimnicht Chevrolet responded

Thank you for taking the time to write this review. I am pleased to hear that Ericka was able to provide an efficient and overall positive experience. Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

March 07, 2023

The service was inadequate and my expectations were not met. My service advisor ,Joanne Akel . More

by Teresa Reddick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Akel
Mar 09, 2023 -

Nimnicht Chevrolet responded

Teresa, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jim Jernigan, Service Manager, 904-387-4041 ext 1270, jjernigan@nimnicht.com

February 14, 2023

They were very nice, and on time with appointment and completion of oil change, they also had free wash. More

by Alliedfnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Meehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Nimnicht Chevrolet responded

I am glad to hear you enjoyed your recent visit to our service department. At Nimnicht Chevrolet I believe clean cars make happy customers and I am pleased to hear you appreciated your free car wash! Sincerely, Jim Jernigan, Service Manager, 904-387-4041 ext 1270, jjernigan@nimnicht.com

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