Nimnicht Chevrolet - Service Center

Excellent The best service with a super special treatment and very friendly and above all very honest in their work ... Thank you Mr. Luis M. Ortiz for such exc The best service with a super special treatment and very friendly and above all very honest in their work ... Thank you Mr. Luis M. Ortiz for such excellent service and cordiality ... I always recommend them More

Works hard on your behalf were very professional and I would definetly recommend them to deal with. They fought tooth and nail to get me in my vehicle. Thank u nimnicht. were very professional and I would definetly recommend them to deal with. They fought tooth and nail to get me in my vehicle. Thank u nimnicht. More

Best Service in Jacksonville! Great customer service all around. Everyone at the dealership was professional and courteous. I met with Bob Griffith who was excellent. He actually Great customer service all around. Everyone at the dealership was professional and courteous. I met with Bob Griffith who was excellent. He actually listened to what I wanted, got me a great deal, and made sure I got what I was looking for. Definitely recommend this dealership to everyone! More

Hans, the Car Dealership Guy was very thoughtfu! This review is for a wonderful man, named Hans. He has a very gentle spirit! My husband is not that easy to empressed! But thanks to Hans! We were This review is for a wonderful man, named Hans. He has a very gentle spirit! My husband is not that easy to empressed! But thanks to Hans! We were driving away with our 3rd car from you guys! 😀😀😀 Thank you Hans! And Ninhimt!!! 😀 More

The service dept did not share my appreciation for my car My car is special to me as other people's cars are to them. If your car is special to you, don't expect your feelings to be shared by the people here. My car is special to me as other people's cars are to them. If your car is special to you, don't expect your feelings to be shared by the people here. The service department treated my car like job number X or Y for the day. Here's my story: When I made the appointment for my 500 miles oil change, AND when I arrived at the dealer and spoke with the service writer that morning, I wanted to verify a couple of things beforehand. First, that a Corvette trained tech would be working on my car. I was assured both times that that would be the case. Well, luckily I followed my car within the dealership compound and noticed that a junior tech was about to work on my car. I had to ask that he not work on it, and that the Corvette tech do the work. They obliged, but I had to be there and say something. Also verified when I made the appointment and with the service writer that morning is my second request, and that being that 9 quarts of oil be put in, and I be given the 10th quart to add (if needed) when I got home. This is a 2017 Corvette Grand Sport that is equipped with a "dry sump" oil system that mandates the oil be changed after the initial 500 miles engine break-in period. It should also be mentioned, that there is a special oil level check procedure for the Corvette's dry sump oil system, and that all too often too much oil is put in, resulting in the oil level being too high. Well, 9 1/2 quarts were put in, and when I got home, the oil level was over the "full" mark. Also, I had to ask for the remaining quart- rather 1/2 quart. Perhaps if I stood over the tech's shoulder while he was doing the job I wouldn't have this overfill situation. Not something I requested, but had I known the following was to happen, I definitely would have, and that is for them not to park the car over a huge puddle while the car is waiting for a lift, because doing so would force whoever gets in it, to step in the puddle of who-knows-what, and leave a trail of that muck on and in the car. And that is exactly what happened, and, to add insult to injury, the mess was left for me to clean. And before the car was driven to the front for me to pick it up, I took a picture of my car on top of the puddle and showed it to the service writer. His comment was "that's why we put mats in the car". BTW- there were no mats put in the car. More

A miracle opportunity The staff were highly attentive to my needs, worked to get me the best deal possible, and made sure that I was kept comfortable during my visit. The staff were highly attentive to my needs, worked to get me the best deal possible, and made sure that I was kept comfortable during my visit. More

Awesome First of all, I'll like to point out two special employees at Nimnicnt Chevrolet located on Cassat Avenue Mr. Lazarus Major and Mr. Timothy McMillan t First of all, I'll like to point out two special employees at Nimnicnt Chevrolet located on Cassat Avenue Mr. Lazarus Major and Mr. Timothy McMillan thank you very much for your customer service. Mr. Major, I like the way you had STAND FIRM dealing with the people regarding my extended warranty not taking yes to what they wanted to be done to the vehicle. You know it's easy to say thank you but I wanted to take a step further by thanking you for a wonderful service by writing this letter letting everyone know they will be in good service at Nimicht and working with you. Lastly, Mr. McMillan for always putting me in a nice courtesy vehicle. More

Went The Extra Mile First of all, I thank Matt Golat who were my salesman for calling me, about my 1 year experience, I told him I like my Equinox, and I had two conc First of all, I thank Matt Golat who were my salesman for calling me, about my 1 year experience, I told him I like my Equinox, and I had two concerns he said, "call service and make an appointment". I did and the appointment were made. Second, when I stepped out of my vehicle there were Patrick Harper, I felt at home, I had this vicarious feeling... like returning from overseas and stepping of the plane on United States sole . I saw him before and he helped me before...but I forgot his name...This time I asked for a card.. I shook his hand and he smiled, he said to me you got coffee we have coffee inside, I said, "oops", and I told him my concerns he stated Ms. Kim is going to help you and I give my keys to Ms. Kim and I told her my concerns, she had a smile. Third, my name were called over the intercom to come to service. So they took care of one of my concerns. But my second one I wanted my head rests to be replaced. My head rests on the driver and passenger side is uncomfortable they sticks out...I were told my service that is the way they are made... Finally, I went to my vehicle and got in and look down and it were not vacuumed, I stepped out of the vehicle and Patrick Harper were walking towards another vehicle, he seen the look on my face he said, "what's wrong"...I told him.. He "said" give me the keys, I will take it to be service,. Sorry about that". Then my name were called over the intercom again, when I saw my vehicle I "said Wow...the tires were shinning, the body were shinning and it looked like a fresh haircut. I told Patrick Harper think you, for going the extra mile!! I just want to say!....Patrick Harper on your Team that of Quality Control!! He is Fantastic!!! Truly, Veretta B. Thomas More