Nimnicht Chevrolet - Service Center

Very knowledgeable and helpful. Shawna is very dedicated to the service she provides. If you want good service, she is the one to see. Shawna is very dedicated to the service she provides. If you want good service, she is the one to see. More

Great customer service as always and a pleasure to visit. They are always courteous and friendly. They are always courteous and friendly. More

The service I received was absolutely wonderful. The service department team were friendly & cared about making sure the experience was positive. The service department team were friendly & cared about making sure the experience was positive. More

Tonin was very professional during our search for a vehicle. He made sure we got all the help we needed. vehicle. He made sure we got all the help we needed. More

Update… so I brought in a vehicle I purchased used to be inspected. When I reached out and received pricing for a diagnostic of the overall vehicle I was told one price, I was happy with the cost to find ou inspected. When I reached out and received pricing for a diagnostic of the overall vehicle I was told one price, I was happy with the cost to find out if the vehicle was a safe for my High Schooler to drive. I was first told that a EVAP valve needed to be replaced I approved the repair and then later in the same visit told a hose also needed to be replaced which then doubled the cost. I approved the repairs because that is what was needed for my child to be safe on the road in this vehicle. A 27 point inspection was completed at that time. Fast forward 2 month later there is another issue I take the vehicle in for inspection again and now the front struts need to be replaced for close to $1,700.00 I denied the service to receive a bill for $240 ish dollars. The prior 27 point inspection should have uncovered this issues the first time around… I was told that they had just focused on the check engine light that was on at the prior appointment and not what I had actually asked which was a used car inspection. Which should have caught all the issues in the beginning which was the entire purpose of bringing the vehicle. Do not go here! I repeat this is not the place to bring your vehicle if your concern is the safety of your family in the vehicle. Never again! Seems like they just double the cost every time you come in. And they did not mention that I should also get the rear shock absorbers replaced too I found that out by actually requesting an itemized quote which was not provided until I asked. This place is now basically holding my vehicle hostage I just want to get my daughters car and go somewhere else and they won’t return my cars for 2 days #singlemomtakenadvantageof More

Excellent customer service very friendly service person Evan knowledgeable efficient and of what was wrong with my vehicle Evan knowledgeable efficient and of what was wrong with my vehicle More

Alex made my experience easy, knowledgeable very friendly atmosphere, I felt like family. Love the restaurant that really catered to my granddaughter she love the free popcorn they made our day! atmosphere, I felt like family. Love the restaurant that really catered to my granddaughter she love the free popcorn they made our day! More

Fast and friendly service in the Truck shop. The service area could use a rehab. The service area could use a rehab. More

Staff nice and friendly but be sure to get a printout of your diagnostic report because i paid almost $3,000 cash for my check engine light to still be on and told a fuel injector cleaner was needed and i n your diagnostic report because i paid almost $3,000 cash for my check engine light to still be on and told a fuel injector cleaner was needed and i needed to pay an additional $200 to have it fixed! Which is ridicoulous... More

This is the third time that I’ve come to your dealership for service for an oil change and tire rotation and your mechanic did not rotate my tires. 3rd time! Also, I came I’m yesterday for a diagnostic app for service for an oil change and tire rotation and your mechanic did not rotate my tires. 3rd time! Also, I came I’m yesterday for a diagnostic appointment and dropped my car off at 8:10 am. I got 0 communication throughout the day so I called and left a message for Evan, no call back within the hour, so I called again and got ahold of him. He tells me the mechanic hasn’t gotten to my vehicle yet, at 2:30 pm. If I drop my vehicle off for an appointment at 8 am, the expectation is for your mechanic to begin to work on my vehicle within the hour! I was not informed that your service department was running behind until I called the second time at 2:30. If your service department cannot work on time, then don’t make appointments! You only set yourself up for customer dissatisfaction and failure! I told Evan to forget about the diagnostic because the 24-48 hour diagnostic window was not communicated to me before I handed my keys over in the morning. I can understand how your service department is busy, and you may be running behind, we are all busy, but if you don’t communicate that to your customer, that sets you up for a bad survey! The fact that this is the 3rd time that I’ve take my vehicles to nimnicht Chevy (voted 7 years in a row as a top rated dealer… SAD!) and I pay for a tire rotation, and my tires clearly havent been rotated, is absolutely unprofessional by your mechanics, and service advisors. The first time it happened I brought my vehicle back the next day and had them rotated. The second time, just last week, the mechanic decided to not rotate my tires because one of them had a finishing nail in the tread (xx excuse) I had that fixed before I left. And finally yesterday I come pick up my vehicle and the rims were clearly in the same place and the tire pressures were all the same! My back right tire was at 29 when I brought it in yesterday, they weren’t inflated to the proper pressure and the back right tire is still at 29 PSI as of this morning, and I drive 25 miles home and back to work so there’s no doubt in my mind that your mechanic didn’t rotate my tires, which I paid for. So if you are the service manager, or the GM of this business you need to retrain your advisors to communicate expectations to the customer, and to check that their mechanics are actually doing the job their supposed to. You also need to tighten the leash on your mechanics because they’re getting away with cutting corners and it’s costing you your CSI score! If you are the GM or service manager and would like to personally speak to me, you can call me More